opentransit routers

[scorge]

why is it that the opentransit backbone routers are twice as slow as everything else i route too, been like this for a few days now? is it just me or has everyone got so use to lag they think its normal?

My routing is fine until i hit opentransit as you can see from the ping plots.

 

[Awarkle]

ive had no problems and im playing from the UK has it only just happened or been liek that for ages, also who is your service provider because you never know it could be your isp.

 

[Fana]

Because the french internet backbone is worthless. Yet lots of companies place lots of serverfarms there for some reason, compounding the problem.

 

[[GOA]Erivoss]

why is it that the opentransit backbone routers are twice as slow as everything else i route too, been like this for a few days now? is it just me or has everyone got so use to lag they think its normal?

My routing is fine until i hit opentransit as you can see from the ping plots.

Try runnnig it for longer... a ping plot of 10 seconds and they'll just laugh at me 10 minutes would be a lot better, a couple of hours would be best if you can...

 

[Wilburn]

a ping plot of 10 seconds and they'll just laugh at me

damn it.. wanna give Erivoss a rep point for that comment.. GM's actually have humor !

I handle multible tests of systems running in networks every day. Any test with a 10 sec duration should be laughed at, and just ignored. Honestly a test with that kind of time duration is just pointless.

 

[Sollac]

if it helps ill do one tonite for a few hours as going out so i can leave it running

If it help to improve thw lag that the french seem to like then so be it...

prolly too busy crunching garlic to be bothered

 

[Neo]

a non sarcastic qustion inc here.

Doesnt GoA have enough ping plot thingies soon to tell us whats wrong ?
Every time the servers are fking up, u tell us to send them in.
How many do u need ? Seems we keep sending and sending, but nuffing helps.

 

[[GOA]Erivoss]

a non sarcastic qustion inc here.

Doesnt GoA have enough ping plot thingies soon to tell us whats wrong ?
Every time the servers are fking up, u tell us to send them in.
How many do u need ? Seems we keep sending and sending, but nuffing helps.

Well considering that when the lag was making the servers "unplayable" I got about 5 - 10 ping plots a day from all players across Europe (and that's a good day) and that this week I've got 3 ping plots - 2 of them from Scorge, this one included... you can get an idea of why we need more. Open Transit (or anyone else for that matter) will never budge if you just show them one or two problematic ping plots (let alone the fact that they're only 10 seconds long).

At the moment it's like trying to wear a hole through a wall with a water pistol...

 

[Ttillub]

Is it so that most of the lag problems have solved and those 5-10/day pingplots have no value anymore or do we still have the same lag problems and people just are tired of doing pingplots?

 

[scorge]

Try runnnig it for longer... a ping plot of 10 seconds and they'll just laugh at me 10 minutes would be a lot better, a couple of hours would be best if you can...

will try and keep it running for longer tommorrow afternoon

 

[Shanaia]

Is it so that most of the lag problems have solved and those 5-10/day pingplots have no value anymore or do we still have the same lag problems and people just are tired of doing pingplots?

Growing tired?

How many people whining here .. and how many people claiming they've sent in loads and loads of pingplots even have the program installed?

Talk is cheap .. talk with pingplots and actually solve the problem in stead of bandwagon whining

 

[Comos]

Well from what I can see there's tons of pingplots in the Traceroute thread...

 

[[GOA]Erivoss]

Well from what I can see there's tons of pingplots in the Traceroute thread...

and every single last one of them has been sent in

 

[Boni]

Well considering that when the lag was making the servers "unplayable" I got about 5 - 10 ping plots a day from all players across Europe (and that's a good day) and that this week I've got 3 ping plots - 2 of them from Scorge, this one included... you can get an idea of why we need more. Open Transit (or anyone else for that matter) will never budge if you just show them one or two problematic ping plots (let alone the fact that they're only 10 seconds long).

At the moment it's like trying to wear a hole through a wall with a water pistol...

If I may be so bold, I think its time GOA came up with a sound strategy for analyzing the connections to the DAOC servers from outside france without relying on end users.

We have been in this 'send more pingplots' situation too many times, once is excusable, twice maybe, but I think you guys really need to plan to take this on yourself, as you say yourself end-users arent providing you with the diagonsitcs you require.

When did you last see Sony or Blizzard ask all their users to send in pingplots so the majoirty of their users can play without lag?

 

[Shanaia]

When did you last see Sony or Blizzard ask all their users to send in pingplots so the majoirty of their users can play without lag?

And yet they have the same lag problems.

I play SWG, Eve and I played WoW (before I got bored out of my skull with it) and all had and have lag/ld/connection problems... and in stead of trying to work on it they ignored it... or if they fixed it they did so without informing their customers. So basicly you're blaming GOA for caring and trying?

(inc 2 million people saying it's just goa/daoc that has lag wait for it)

 

[Fana]

Actually the customer reps on EU wow have asked for pingplots as well on occasion.

 

[Celestino]

@ Erivoss:
Don't get me wrong but i somehow fail to believe things would change if i'd start to send in ping plots, and iam sure iam not the only one here...
10 pingplots a day certainly are a lot if u keep in mind that goa didn't really build up any trust or at least a reliable communication with the community...

I really appreciate your posts here but i'd be more willing to send in pingplots if you could somehow update us more regularly and hand out more infos like for example how many pingplots u received and how many would be a good amount to get things done

 

[Awarkle]

well when the lag gets bad i pass my own IP address over to the gms so they can ping my computer. So they can test to see if its just me to them or them to me. if you get my meaning.

IN general i would say that there is a damn good reason why the french backbone takes a beating and its because Both DAOC and WoW host there games from probbly a few miles of each other.

(Wow is based in versaille just a bit south in a MASSIVE technology park)

And thats on top of normal users + business users. it could be just a natural bottleneck that needs upgrading and what cant be upgraded yet due to the fact that doing so would bring down an important link between the UK France and other countries. When lag gets bad send ping plots at least then the techs can determine where the fault is instead of not actually knowing where the fault is.

It only takes a few minutes to take a ping plot even if your not playing the game go to bed leave it running (if your like me and cant sleep without the buzz of a cpu fan).


I wont go into SWG but lets just say if you think GOA is a desert of lack of information then next to SWG goa are giving you the birthdates of their first born and home adresses of their grandmas

 

[Behmoth]

Well considering that when the lag was making the servers "unplayable" I got about 5 - 10 ping plots a day from all players across Europe (and that's a good day) and that this week I've got 3 ping plots - 2 of them from Scorge, this one included... you can get an idea of why we need more. Open Transit (or anyone else for that matter) will never budge if you just show them one or two problematic ping plots (let alone the fact that they're only 10 seconds long).

At the moment it's like trying to wear a hole through a wall with a water pistol...

Thing is we are paying you for a service. so should you pay us for the service we are providing you doing countless ping plots?. Not having a go at the gms I think they do a good job, its the company you work for. The service we have recieved has steadly gotten worse, maybe lag isn't your fault but you must have some clout with open transit to tell them to get their act together?

 

[Darzil]

My current experience is there is virtually no lag for me. I don't say there isn't for others. I don't say that there wasn't when everyone was whining lots.

My opinion is less frothing, more pingplotting, when there is a problem, makes problems go away faster. If it's me sending them in, better chance that my network problems are fixed (and they were).

Also, for some of the posters above, the routing and loading isn't the same in both directions, so GOA pingplotting you won't show the same as you pingplotting them. In an ideal world, I'd want both, really. I loved the suggestion someone came up with on including them in the game client.

It's very easy to throw rocks and say fix it. It doesn't help, though. When a person at work phones the helpdesk, the better information they can provide to the helpdesk, the faster their problems get identified. Why should this be any different ?

Bear in mind that each time we have a problem, it's a different one, albeit often in the same bit of network. So previous pingplots are nearly irrelevant at that stage.

Darzil

 

[scorge]

Try runnnig it for longer... a ping plot of 10 seconds and they'll just laugh at me 10 minutes would be a lot better, a couple of hours would be best if you can...

ok here is another one for you today from 1400gmt till 1520gmt, hope this helps

 

[[GOA]Erivoss]

That's much better - it shows the same as you were getting last time but now it's over a much longer period of time, which means that they can't ignore it and say "yeah that was just a one off lag spike" or something like that.

Thanks.

 

[Naffets]

That's much better - it shows the same as you were getting last time but now it's over a much longer period of time, which means that they can't ignore it and say "yeah that was just a one off lag spike" or something like that.

Thanks.

I can leave it running overnight if you want

I'll just leave it on at work using one of the 150mbit lines

 

[Tir]

Mailed in already, and the first time it's been this bad for forever, but I can't play tonight!

 

[Wild]

 

[scorge]

thats bad :-(

will run some more ping plots today at work

 

[Ning]

IN general i would say that there is a damn good reason why the french backbone takes a beating and its because Both DAOC and WoW host there games from probbly a few miles of each other.

+ DnL tomorrow (also based in Paris)

 

[Zlugugg Benvis]

And yet they have the same lag problems.

I play SWG, Eve and I played WoW (before I got bored out of my skull with it) and all had and have lag/ld/connection problems... and in stead of trying to work on it they ignored it... or if they fixed it they did so without informing their customers. So basicly you're blaming GOA for caring and trying?

(inc 2 million people saying it's just goa/daoc that has lag wait for it)

Ive also played em all plus EQ EU ... none have been in the same lag league as DAoC. Some (might even say many) WoW servers has have a lot of other problems though.

 

[Boni]

Just woke up... wondered why its taking 5 mins to log on. Then I remembered I have to waste my time diagnosing why the game doesnt work before I can play...

My pingplot (in progress) looks exactly like wilds above. 1600ms lag on bristol opentranist hop. Will post when complete.

I wish they would route me straight to london, I live 20 miles away but thanks to the wonder of the internet I get routed via data vaccume Bristol a few hundred miles away...

Ok now imho someone should post something to the effect of 'any users experiencing lag from the UK are probably getting routed through bristol opentransit hub which is currently waiting for a new hamster to be fitted' on the news so the UK players know where to blame the lag

 

[Mince]

1 <10 ms <10 ms <10 ms swofrt1-f0-0.private.ntl.com [10.1.16.3]
2 16 ms <10 ms 16 ms widccorert1a-bvi133.private.ntl.com [10.254.2.17]
3 15 ms 16 ms <10 ms gudccorert1b-v501.private.ntl.com [10.254.2.146]
4 15 ms 16 ms 15 ms gudccorpfw1a-inside.private.ntl.com [10.134.12.12]
5 16 ms 16 ms 15 ms redgate.cableol.net [194.168.3.2]
6 16 ms 16 ms 15 ms gfd-alder-fa00.inet.ntl.com [212.250.12.245]
7 16 ms 15 ms 16 ms gfd-dc-d-v96.inet.ntl.com [194.168.121.251]
8 <10 ms 16 ms 15 ms gfd-bb-b-ge-221-0.inet.ntl.com [213.105.172.182]
9 * 16 ms 15 ms nth-bb-a-so-000-0.inet.ntl.com [62.253.185.97]
10 32 ms 15 ms 31 ms so-2-2-0-0.loncr2.London.opentransit.net [193.251.254.141]
11 15 ms 32 ms 15 ms po2-0.loncr3.London.opentransit.net [193.251.242.21]
12 32 ms 31 ms 31 ms po1-0.pascr3.Paris.opentransit.net [193.251.128.222]
13 32 ms 31 ms 16 ms po9-0.pascr1.Paris.opentransit.net [193.251.129.61]
14 31 ms 31 ms 31 ms wanadooportails-1.GW.opentransit.net [193.251.251.54]
15 47 ms 31 ms 31 ms 193.252.122.14
16 344 ms 453 ms 32 ms 193.252.123.177


-----------------------------------------------------------------------




1 <10 ms <10 ms <10 ms swofrt1-f0-0.private.ntl.com [10.1.16.3]
2 32 ms <10 ms 15 ms widccorert1a-bvi133.private.ntl.com [10.254.2.17]
3 16 ms 15 ms <10 ms gudccorert1b-v501.private.ntl.com [10.254.2.146]
4 16 ms 15 ms 16 ms gudccorpfw1a-inside.private.ntl.com [10.134.12.12]
5 16 ms 15 ms 16 ms redgate.cableol.net [194.168.3.2]
6 16 ms 15 ms 16 ms gfd-alder-fa00.inet.ntl.com [212.250.12.245]
7 16 ms 15 ms 16 ms gfd-dc-c-v96.inet.ntl.com [194.168.121.252]
8 16 ms 15 ms 16 ms gfd-bb-a-ge-221-0.inet.ntl.com [213.105.172.178]
9 16 ms 31 ms 16 ms pop-bb-b-so-000-0.inet.ntl.com 13.105.172.138]
10 15 ms 32 ms 15 ms pop-bb-a-ae0-0.inet.ntl.com [213.105.172.78]
11 16 ms 15 ms 16 ms win-bb-b-so-500-0.inet.ntl.com [62.253.185.202]
12 1875 ms 1672 ms 1656 ms po4-0.brsbb1.Bristol.opentransit.net [193.251.254.145]
13 1672 ms 1734 ms 1719 ms po8-0.loncr3.London.opentransit.net [193.251.243.37]
14 1704 ms 1703 ms * po1-0.pascr3.Paris.opentransit.net [193.251.128.222]
15 1703 ms 1734 ms 1703 ms po9-0.pascr1.Paris.opentransit.net [193.251.129.61]
16 1703 ms 1672 ms 1703 ms wanadooportails-1.GW.opentransit.net [193.251.251.54]
17 1687 ms * 1719 ms 193.252.122.14
18 1703 ms 1766 ms 1812 ms 193.252.123.177

First trace I go straight from ntl at Northampton to London OT and all is ok.(some high pings along the way but nothing like trace 2)
Second trace leave ntl at Winnersh and hit the blackhole of Bristol OT.