This was the response from a RightNow query I received within 24 hours. I am deeply impressed and really appreciative. I know there are many of you who think they aren't up to scratch but this was something they solved very quickly. Yes you may have problems with them but to be honest, this was a very quick turn around. Thanks GoA for making my gaming over the years really fun and I know that you will continue to do so. I had a problem with attaining the Charred Pentaglyph from the final boss mob in the Co5 dungeon. Because of my stupidity I had deleted the quest item and was worried I had messed up my chance at getting it. Yes, before all you forum trolls come here and say its minor and easy to fix, it was a big thing for me and I want to post my thanks to their efforts over the years.
Gustav
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Response (CM) 07/26/2007 02:55 PM
Hello,
Thank you for your query.
You do not need the item to complete this quest, as long as you are on the right step in your journal you can enter the dungeon and kill Utgard-Lok, at which point you will receive the Charred Pentaglyph. To be on the safe side, I have placed the Infernal Crystal from the previous quest in your character's inventory, so there should be no problems preventing you from completing this quest. Good luck!
Yours sincerely,
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European Dark Age of Camelot Community Manager
Gustav
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Response (CM) 07/26/2007 02:55 PM
Hello,
Thank you for your query.
You do not need the item to complete this quest, as long as you are on the right step in your journal you can enter the dungeon and kill Utgard-Lok, at which point you will receive the Charred Pentaglyph. To be on the safe side, I have placed the Infernal Crystal from the previous quest in your character's inventory, so there should be no problems preventing you from completing this quest. Good luck!
Yours sincerely,
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European Dark Age of Camelot Community Manager