Xalin
[GOA] English Servers GM
- Joined
- Nov 2, 2004
- Messages
- 241
Erivoss has been VERY busy working closely with Opentransit and they are now well aware of the lagproblems our customers are facing. They have plenty of Pingplots and have asked us to provide them with Traceroutes to further narrow down the problem.
We thank you for sending in all those Pingplots. They have made the difference in convincing Opentransit to see the problem. And now that they're working on it we hope that you will not relent in your effords to help us solve this problem!
What we ask from you:
While you are playing have a Dos prompt open. Every version of Windows has this. Open it by going to Start --> Run and type in 'cmd' in Windows 2k and XP and 'command' in Windows 98.
When you experience lag or shortly after do 'tracert [ipadress] > c:\tracert[date].txt' (where [ipadress] is the ip adress of the server you are playing on and [date] is the date and time if you plan on making several traceroutes on the same day)
Server IPs:
Prydwen: 193.252.123.177
Excalibur: 193.252.123.33
Camlann: 193.252.123.147
This will do a traceroute to the ipadress and dump the results in a textfile on your C: drive. Send those textfiles to Erivoss! (erivoss (at) goa (dot) com or RightNow it under 'Life on your server').
Although Traceroutes mostly show the same information as pingplots, Opentransit have specificly asked us to provide traceroutes and no more Pingplots.
We realise very well that this is asking for more help from you, our customers. We also realise a lot of people will think this is crasy and weird and will flame this thread. Please don't get discouraged by this. We know there is plenty of you that understand we are trying our hardest to solve this problem and that you are happy to help us. It's you that have made the difference so far and it's you that will help us solve this problem soon!
We thank you for sending in all those Pingplots. They have made the difference in convincing Opentransit to see the problem. And now that they're working on it we hope that you will not relent in your effords to help us solve this problem!
What we ask from you:
While you are playing have a Dos prompt open. Every version of Windows has this. Open it by going to Start --> Run and type in 'cmd' in Windows 2k and XP and 'command' in Windows 98.
When you experience lag or shortly after do 'tracert [ipadress] > c:\tracert[date].txt' (where [ipadress] is the ip adress of the server you are playing on and [date] is the date and time if you plan on making several traceroutes on the same day)
Server IPs:
Prydwen: 193.252.123.177
Excalibur: 193.252.123.33
Camlann: 193.252.123.147
This will do a traceroute to the ipadress and dump the results in a textfile on your C: drive. Send those textfiles to Erivoss! (erivoss (at) goa (dot) com or RightNow it under 'Life on your server').
Although Traceroutes mostly show the same information as pingplots, Opentransit have specificly asked us to provide traceroutes and no more Pingplots.
We realise very well that this is asking for more help from you, our customers. We also realise a lot of people will think this is crasy and weird and will flame this thread. Please don't get discouraged by this. We know there is plenty of you that understand we are trying our hardest to solve this problem and that you are happy to help us. It's you that have made the difference so far and it's you that will help us solve this problem soon!