K8P Borken again, no CSR response.

[mrbandersnatch]

So the server is disintegrating; after a weekend with the incorrect level range set on the Altdorf scenario (so no RvR for those lvls 32-26), we now have the social bug with the inability to group, no guild info, flight master who sends you on the infinite magical mystery tour to nowhere and several other problems.

Petitions appear to be being ignored (presumably because GoA dont know what to do and the US is asleep)

Current status of the game: BUGGIER than Vanguard OR Age of Conan.

 

[Manisch Depressiv]

I'm glad I have the 6-7 level 12 alts on Orrud.

 

[pikeh]

Just hope they don't roll-back my nice new blue sword

 

[Gahn]

Warhammer Forums - View Single Post - Looks like server has got the guild/social/party bug

 

[AngelHeal]

These problems are caused by a technical issue with one of our support systems. Our system admins are on it and we'll hopefully see a solution soon. A server restart may be needed. Should I get an update on our progress, I'll get back to you in this thread.


-Magnus
__________________
WAR Europe Updates

Love, Peace and WAAAAGH!!
GOA Community Manager, WAR

here we go

 

[Manisch Depressiv]

These problems are caused by a technical issue with one of our support systems. Our system admins are on it and we'll hopefully see a solution soon. A server restart may be needed. Should I get an update on our progress, I'll get back to you in this thread.


-Magnus
__________________
WAR Europe Updates

Love, Peace and WAAAAGH!!
GOA Community Manager, WAR

?

Learn to quote or link?

 

[Bahumat]

?

Learn to quote or link?

Ok he never made it 100% noob proof, but it's obviously the text from what Gahn linked.

 

[Manisch Depressiv]

Ok he never made it 100% noob proof, but it's obviously the text from what Gahn linked.

Oh please.

 

[pikeh]

Oh please.

Who fucking cares really?
It was obvious what it was you're just being a know-it-all twat again.

 

[Manisch Depressiv]

Who fucking cares really?
It was obvious what it was you're just being a know-it-all twat again.

Don't know what's wrong with you people, he pasted it as his text without quoting first, no marks, no link, no nothing. Luckily the sig of him (AngelHeal) was there and he fixed it fast.

I had the impression for a second that it was yet another GM revealing his normal FH account and it got me worried.

If you get offended by a learn to quote or to link it's not my problem, but since we all don't fucking care as you say and I am a know-it-all-twat again let's all stop quoting or linking on FH and just copy & paste.

 

[Bahumat]

Manisch I bet you saw that post and then entered "whiny old git" mode. I also bet you never even clicked the url above thus why you made such a retarded post.

Bahumat

....hope me singing this removes all posibility that this was posted by MagnusK on his alt FH account.

 

[AngelHeal]

me a gm.. hmm no, doubt i could handle you lot:<

 

[Chronictank]

Thanks for the understanding everyone.

We know what the problem is and we're still working hard to resolve it. The problem is related to one of our sub-systems but it give birth to a wide range of seemingly unrelated issues such as being unable to join a party, interact with NPC's and Flight Masters, scenarios not starting, friend lists and guild roosters not displaying etc. Our CSR's have passed on the information they've got on this to our technicians and there is no need to submit further reports on these issues.


-Magnus
__________________
WAR Europe Updates

Love, Peace and WAAAAGH!!
GOA Community Manager, WAR

meh :/

 

[Penlid]

Come on guys hurry up and fix the fucking server! Its either that or i'll send you a virus so everytime you press the delete key use all blow up like those guys in die hard that forgot to press ctrl-alt as well :<

 

[MagnusGOA]

Gentlemen, let's not start eating each other over a quotation..

Our CSR's have received numerous tickets regarding this issue and it's long since been passed along to our monitoring teams so there's no need to report it further. Among the various issues related to this current problem are

• guilds disbanding
• friend lists empty
• inability to join a party
• inability to join a scenario
• inability to interact with NPC's or Flight Masters

There are many other side-effects of this. Right now, we're keeping Karak Eight Peaks online as these problems does not, after all, affect everyone; if one is merely out solo-questing these problems shouldn't have much of an impact.


-Magnus

 

[AngelHeal]

Gentlemen, let's not start eating each other over a quotation..

Our CSR's have received numerous tickets regarding this issue and it's long since been passed along to our monitoring teams so there's no need to report it further. Among the various issues related to this current problem are

• guilds disbanding
• friend lists empty
• inability to join a party
• inability to join a scenario
• inability to interact with NPC's or Flight Masters

There are many other side-effects of this. Right now, we're keeping Karak Eight Peaks online as these problems does not, after all, affect everyone; if one is merely out solo-questing these problems shouldn't have much of an impact.


-Magnus

pls tell em im not u:<

 

[Penlid]

Gentlemen, let's not start eating each other over a quotation..

Our CSR's have received numerous tickets regarding this issue and it's long since been passed along to our monitoring teams so there's no need to report it further. Among the various issues related to this current problem are

• guilds disbanding
• friend lists empty
• inability to join a party
• inability to join a scenario
• inability to interact with NPC's or Flight Masters

There are many other side-effects of this. Right now, we're keeping Karak Eight Peaks online as these problems does not, after all, affect everyone; if one is merely out solo-questing these problems shouldn't have much of an impact.


-Magnus

Mate your posting this in the wrong place, it needs to be ON YOUR WEBSITE!

Many many many many players do not post/read any Warhammer forums and therefore will continue to spam you with the support tickets.

 

[Neo]

so there is no risk for a "roll back" ? (atleast that is what i think its called when u loose ure recent progress, feel free to correct me if im wrong)

 

[Manisch Depressiv]

Manisch I bet you saw that post and then entered "whiny old git" mode. I also bet you never even clicked the url above thus why you made such a retarded post.

Bahumat

What?

....hope me singing this removes all posibility that this was posted by MagnusK on his alt FH account.

 

[AngelHeal]

Manisch I bet you saw that post and then entered "whiny old git" mode. I also bet you never even clicked the url above thus why you made such a retarded post.

Bahumat

What?

....hope me singing this removes all posibility that this was posted by MagnusK on his alt FH account.

omg u some secret GM? lal joking ^^

 

[Xandax]

Mate your posting this in the wrong place, it needs to be ON YOUR WEBSITE!

Many many many many players do not post/read any Warhammer forums and therefore will continue to spam you with the support tickets.

They have a web site? Oh wait - it wasn't suitable for updates.

But yes - seriously - information like this should (IMO it must) be posted on the website. Burying it in some community forums is silly.

 

[Soazak]

There are many other side-effects of this. Right now, we're keeping Karak Eight Peaks online as these problems does not, after all, affect everyone; if one is merely out solo-questing these problems shouldn't have much of an impact.


-Magnus

The guild issue is quite a biggie though, is this going to be fixable without a rollback of the server?

If not keeping the server up will only dissapoint more later when peoples progress is deleted...

 

[Jess]

Gentlemen, let's not start eating each other over a quotation..

Our CSR's have received numerous tickets regarding this issue and it's long since been passed along to our monitoring teams so there's no need to report it further. Among the various issues related to this current problem are

• guilds disbanding
• friend lists empty
• inability to join a party
• inability to join a scenario
• inability to interact with NPC's or Flight Masters

There are many other side-effects of this. Right now, we're keeping Karak Eight Peaks online as these problems does not, after all, affect everyone; if one is merely out solo-questing these problems shouldn't have much of an impact.


-Magnus

Im generally curious as to why its not on the official website?

Do you have to coordinate statements there with someone -or?

To me its the obvious place to keep the community updated and would prevent alot of confusion and needless spamming of your support services.

 

[Bahumat]

Manisch I bet you saw that post and then entered "whiny old git" mode. I also bet you never even clicked the url above thus why you made such a retarded post.

Bahumat

What?

....hope me singing this removes all posibility that this was posted by MagnusK on his alt FH account.

I always keep quiet when I see your posts as I know how much of a troublemaker you are. But the reason I posted was due to being shocked at your post (surely no one could be THAT anal?)...I now realise I made a huge mistake and if I waste any more time on you I will just have to read your replies.

 

[GReaper]

This is typical GOA communication, instead of posting that they've got problems on their official website they tend to just do a few forum posts.

Why is it so difficult to sort out the official communication channels? The main website and the patcher should be updated to reflect any ongoing problems as soon as possible.

 

[Bahumat]

MagnusK can you let us know if the guilds will be back and all the members will still be part of them once this issue is fixed? Or are we going to have to recreate guilds?

 

[Soazak]

This is typical GOA communication, instead of posting that they've got problems on their official website they tend to just do a few forum posts.

Why is it so difficult to sort out the official communication channels? The main website and the patcher should be updated to reflect any ongoing problems as soon as possible.

I think Jupitus' pre-empitive semi joke post actually held some truth, the flash website isn't really suited to update the community just because a lot of ppl avoid it.

Personally I'm used to using my blackberry for checking daoc herald for udpates, cant do that on WAR as no flash for BB yet.

With so many people using Vista64 now, I know a few people who only use 64bit browsers which don't have flash yet either (i've heard u can configure but shouldn't have to just to get updates). If they're going with pure flash, they should at least have a html/low bandwidth alternative for updating the community/patch notes etc, but I'm sure they already know this so not much point in touching on it any further. It's a pain in the ass, but I think it's been said it is not going to change.

 

[Manisch Depressiv]

I always keep quiet when I see your posts as I know how much of a troublemaker you are. But the reason I posted was due to being shocked at your post (surely no one could be THAT anal?)...I now realise I made a huge mistake and if I waste any more time on you I will just have to read your replies.

529k hits on "learn to quote" on Google, so yes, so there are many anal people.

I could have written "please quote accordingly, for a second I thought you were a GM", I'm sorry for not doing it this way in the first place.

As for the rest, go troll elsewhere.

 

[Fizzlebutt]

If i was EA and Mythic i would be peeved off with GOA and how they are handling these bugs and the lack of communication they are giving to their customers. Unhappy customers means lost revenue.
Hire more people GOA, and whoever is in charge of the main website needs to have a dedicated team or person to relay the info asap to the customers. asap meaning within the hour, not a few hours after or so. Its just not acceptable.

But i do commend MagnusK for posting the progress on here.

 

[Bahumat]

If i was EA and Mythic i would be peeved off with GOA and how they are handling these bugs and the lack of communication they are giving to their customers. Unhappy customers means lost revenue.
Hire more people GOA, and whoever is in charge of the main website needs to have a dedicated team or person to relay the info asap to the customers. asap meaning within the hour, not a few hours after or so. Its just not acceptable.

But i do commend MagnusK for posting the progress on here.

What sucks is even if they posted every update/bit of info on their site. With it being flash you would end up caching old content thus not seeing the updates.