W
Whoodoo_RD
Guest
- Thread starter
- #31
Sorry, another E&E putting in his 2p here.
GOA are reacting to a possible threat, they had to take some action. Yet another post like this is fairly meaningless unless you have suggestions that will help. Flaming them acheives nothing except endless drivel. Try and think of constructive things to say rather than ranting all the time.
OK, so I pose these questions to you, no flaming required, just positive answers:
1) How do GOA improve their CS, taking into account their lack of emplyees and funding?
GOA pay both Mythic, France Telecomm and Wanadoo out of their subs, unlike the US
2) If not GOA, who or how should the servers and subs systems be run?
UK for the English servers, Germany etc etc? Remember the more ppl on the servers = more subs = better employment of CS
3) Patching issues - Translations slow down the process, how would you improve this?
Sharing the translations with German and French servers slows it down, is it fair to say English servers should just get straight patches?
4) In game CSR? How would you fund it? What alternatives are there? (eg using the E&E or other volunteers?)
At present GOA have limited resources with regards to employees, so do they put up the subs? ppl whined about paying VAT let alone an increase on GOAs part
5) Passwords - is there a better system that will adhere to the CoC and EULA, and be less prone to hacker attempts?
Perhaps user changable passwords and account details, or even in game changes?
6) Feedback from GOA - just how much should we or do we need to know?
Admitting a flaw in the system security is never good, it opens up the thoughts to other hackers, but should we have better info flowing from GOA?
Perhaps you should also look at Tilda's poll on the general forum before making new ones.
Just because we are E&E does not mean we dont understand ppls problems, we do symapthise with ppl who have not received their passwords, or have got incorrect ones. However all too many ppl here are in the categiroies that have not changed their email addy on their account, have lost their details for rightnow and the subs pages or have bought an account from ebay and do not have access to the emails, for whom get no sympathy at all.
If you dont update your details, its your fault not GOA's.
GOA are reacting to a possible threat, they had to take some action. Yet another post like this is fairly meaningless unless you have suggestions that will help. Flaming them acheives nothing except endless drivel. Try and think of constructive things to say rather than ranting all the time.
OK, so I pose these questions to you, no flaming required, just positive answers:
1) How do GOA improve their CS, taking into account their lack of emplyees and funding?
GOA pay both Mythic, France Telecomm and Wanadoo out of their subs, unlike the US
2) If not GOA, who or how should the servers and subs systems be run?
UK for the English servers, Germany etc etc? Remember the more ppl on the servers = more subs = better employment of CS
3) Patching issues - Translations slow down the process, how would you improve this?
Sharing the translations with German and French servers slows it down, is it fair to say English servers should just get straight patches?
4) In game CSR? How would you fund it? What alternatives are there? (eg using the E&E or other volunteers?)
At present GOA have limited resources with regards to employees, so do they put up the subs? ppl whined about paying VAT let alone an increase on GOAs part
5) Passwords - is there a better system that will adhere to the CoC and EULA, and be less prone to hacker attempts?
Perhaps user changable passwords and account details, or even in game changes?
6) Feedback from GOA - just how much should we or do we need to know?
Admitting a flaw in the system security is never good, it opens up the thoughts to other hackers, but should we have better info flowing from GOA?
Perhaps you should also look at Tilda's poll on the general forum before making new ones.
Just because we are E&E does not mean we dont understand ppls problems, we do symapthise with ppl who have not received their passwords, or have got incorrect ones. However all too many ppl here are in the categiroies that have not changed their email addy on their account, have lost their details for rightnow and the subs pages or have bought an account from ebay and do not have access to the emails, for whom get no sympathy at all.
If you dont update your details, its your fault not GOA's.
goa seem to have sum problem about sending my stuff to me ever .. there just nubs tbh