While introducing Erivoss as a spokesman for GOA was a step in the right direction it didn't do much to solve the actual problem. The problem still persists and since Excalibur is currently down I now have enough time to write my own flame post instead of satisfying my addiction.
The obvious problem here is that there is something wrong with the Excalibur server. It crashes easily when faced with fairly high numbers, at least in the Midgard frontier. While I'll accept the fact that a handful of zones can only handle so many players I believe that the US servers are more populated than Excalibur during prime time and I'm fairly certain that Excalibur is not the only server to see a lot of players gathering in the same frontier. Thus I maintain that the problem lies with GOA and not with Mythic's software.
Last weekend GOA's inability to run the DAoC service smoothly was clearly demonstrated. Excalibur crashed and was down for over 48 hours until it was brought back up on monday morning. Reading GOA's own statement about the crash one can see that a server reboot takes only a couple of hours at most. Thus, it's easy to conclude that there was NO-ONE monitoring the servers during that weekend. DAoC is a game that can be played 24 hours a day, 7 days a week. However, it seems that GOA only provide service 8 hours a day, 5 days a week or about 23% of the time which are also fairly quiet hours compared to evenings.
Erivoss looked promising at the beginning of this week and for a couple of days I was glad to see that we finally had someone to talk to that would talk to us back. However his hands were quickly tied and I don't expect him to reply to this post. Actually, GOA's attitude is quite apparent when reading between the lines from Erivoss' introduction post; he does NOT get paid extra for being on call during evenings and weekends. He DOES, however, get paid for creating and translating GOA-only quests. This sounds like a very wrong order of priority to me and yet another example of GOA's incompetence.
So why don't I simply just put my money where my mouth is and stop paying GOA for this so-called service? I have invested a lot of time creating my characters and levelling them. As have I spent countless hours making friends (and enemies) which I would rather not lose. However, my patience is at an end. If GOA does not get it's act together I will move to the US servers and I will try very hard to convince other players to do the same.
Those reading Barrys World's forums know that I have been in contact with Julie from Mythic regarding GOA's performance during the last 10 days and I will be sending a copy of this post to her.
The obvious problem here is that there is something wrong with the Excalibur server. It crashes easily when faced with fairly high numbers, at least in the Midgard frontier. While I'll accept the fact that a handful of zones can only handle so many players I believe that the US servers are more populated than Excalibur during prime time and I'm fairly certain that Excalibur is not the only server to see a lot of players gathering in the same frontier. Thus I maintain that the problem lies with GOA and not with Mythic's software.
Last weekend GOA's inability to run the DAoC service smoothly was clearly demonstrated. Excalibur crashed and was down for over 48 hours until it was brought back up on monday morning. Reading GOA's own statement about the crash one can see that a server reboot takes only a couple of hours at most. Thus, it's easy to conclude that there was NO-ONE monitoring the servers during that weekend. DAoC is a game that can be played 24 hours a day, 7 days a week. However, it seems that GOA only provide service 8 hours a day, 5 days a week or about 23% of the time which are also fairly quiet hours compared to evenings.
Erivoss looked promising at the beginning of this week and for a couple of days I was glad to see that we finally had someone to talk to that would talk to us back. However his hands were quickly tied and I don't expect him to reply to this post. Actually, GOA's attitude is quite apparent when reading between the lines from Erivoss' introduction post; he does NOT get paid extra for being on call during evenings and weekends. He DOES, however, get paid for creating and translating GOA-only quests. This sounds like a very wrong order of priority to me and yet another example of GOA's incompetence.
So why don't I simply just put my money where my mouth is and stop paying GOA for this so-called service? I have invested a lot of time creating my characters and levelling them. As have I spent countless hours making friends (and enemies) which I would rather not lose. However, my patience is at an end. If GOA does not get it's act together I will move to the US servers and I will try very hard to convince other players to do the same.
Those reading Barrys World's forums know that I have been in contact with Julie from Mythic regarding GOA's performance during the last 10 days and I will be sending a copy of this post to her.
).
