fuckers

[S-Gray]

Well, i think from now on thats gonna be my answer, either that or call for someone above me

 

[Summo]

I don't think God has change of a twenty.

 

[Ash!]

unlucky mate. I used to work in a club and that used to happen all the time. It was a proper phoenix nights place "For one night only Steve LeShite does Neil Diamond " Anywho at last orders there was always one family who used to come up and try the same.

Do a huge fuck off order claim they gave me 2x£20.00 and I only gave them change for £30.00. Different members of the family used to do it on different bar staff.

By the sounds of it you really are bothered by this. As long as the managers can see it as a mistake then you should be cool. Whats the worst that can happen

 

[Trem]

I had a phone call from our other shop once, it was the woman up there asking if we accepted Peseta's :\

 

[Trem]

..oh btw don't worry SG, I had the charity box knicked on my first day with Lester.













(read charity box as Lesters whisky box)

 

[dysfunction]

Originally posted by Trem
..oh btw don't worry SG, I had the charity box knicked on my first day with Lester.


(read charity box as Lesters whisky box)

You mean you got one of your mates to knick it for you...

 

[Trem]

No, no, no my next trip to the bank I shall be mugged by my mate.....I've said too much already.

 

[mank!]

In my first week of work in my last job they sent me down to the cash office with £2000 in notes. Oh how I regret not getting 'mugged'

 

[SAS]

Super_Gray[SG] you could pointed out what happened and a way to stop it in the future. If all the tills have been down recently it's going to be unfair and legally unjust to single you out and fire you.

Make a few notes about what happened to you in detail, and also about other things in the shop, like the girl accepting that dodgy fiver and make a list of possible ways to combat any crap in the future. I.e "no changing notes". Get a cheap UV light box thing and check notes under it each time. Show the manager you want to help stamp the problem out and fingers crossed he'll be less harsh on what he does to you.

And above all "Trust no one"... Even if a heavy breasted beauty comes in and winks at you use your head and you'll be fine in the future .

 

[mank!]

We had problems with counterfeit notes at work so we were told to check notes. The amount of times customers gave me dirty looks or accused me of prejudice when I checked their notes was unbeliable. The public are such cunts at times.

 

[Testin da Cable]

My fave bar check everyone's notes with UV and visually. I've been going there for years and they all know me but they do it because they've been told to. Tbh I'm glad of it.

 

[old.Fweddy]

Every third note you check, tell the customer it's dodgy, pocket it and ask them for another. Works like a charm








Maybe.

 

[Gumbo]

SG this happens a lot in shops, and I was sure I wrote a post about it before somewhere, but I couldn't find it. I've heard it called 'Twining' in the past.

If you were to lose your job over this alone, you would easily win an unfair dismissal case, so don't worry about that too much.

When you're working in a shop you get so hooked into the customer service bit, that sometimes people end up inadvertantly helping the criminals. You find yourself so eager to offer good service, that you don't notice the scam until it's too late.

This is what they are preying on, that inate need to be helpful. We tell staff where I work, by all means give change, because it's normally perfectly legitimate, but the second the 'customer' goes, 'Oh wait a sec.... can you also change.......', just shut the till and call a supervisor.

Usually if they are twining, they will bolt out the door before you've let go of the tannoy button. If they are particularly brave, they try and argue it out, but you just say, 'my supervisor will deal with it', and if they're bright, then they'll count the till so they know whats going on. Or if they just cave and pay up to the scammer, it's no longer the cashiers fault.

In short SG, don't sweat it, you're not the first to fall for it, and you won't be the last. You've obviously learnt from the mistake, and I can't see you falling for a similar scam again. If they try to discipline you formally over it, just make sure you've read your employee manual, and know your rights, such as an independant witness to any warnings, and appeal procedures and such.

 

[caLLous]

Originally posted by Super_Gray[SG]
...he threw me into confusion when he said i didnt give him the £20 note, he showed me his empty wallet and then i thought.. well maybe i didnt give him it... so i handed over another £20...

Never ever ever just hand out the money, I don't know if you or your managers have the facility to take the till offline and check it in the middle of a session, but that's what should have been done. If I handed out money to every motherfucker that tried to confuse me at work, the till wouldn't have anything in it at the end of the night. Whenever you get a query like that, or something like "uh, uh, i gave you £20 and you only gave me change for a tenner" always get the till checked, for piece of mind more than anything else. And when it turns out to be spot on, or a couple of pounds either way or whatever, you'll know that you were right.

 

[ECA]

a couple of times cashiers have given me change from a ten when i've given 20 etc. and i've always stuck to my guns and got the cash with no supervisors coming etc.

then again whenever i've done it it IS because i've given them a 20 :-]

 

[S-Gray]

Originally posted by Gumbo
This is what they are preying on, that inate need to be helpful. We tell staff where I work, by all means give change, because it's normally perfectly legitimate, but the second the 'customer' goes, 'Oh wait a sec.... can you also change.......', just shut the till and call a supervisor.

Usually if they are twining, they will bolt out the door before you've let go of the tannoy button. If they are particularly brave, they try and argue it out, but you just say, 'my supervisor will deal with it', and if they're bright, then they'll count the till so they know whats going on. Or if they just cave and pay up to the scammer, it's no longer the cashiers fault.

In short SG, don't sweat it, you're not the first to fall for it, and you won't be the last. You've obviously learnt from the mistake, and I can't see you falling for a similar scam again. If they try to discipline you formally over it, just make sure you've read your employee manual, and know your rights, such as an independant witness to any warnings, and appeal procedures and such.

All you mentioned there, is what my Assistant Manager told me... I was rushed into working on the tills because other staff members where "complaining" (ie moaning) that everyone but me was trained on the tills, i give the reason that i wasnt very good at maths and also wasnt overly confident but about a week later here i was on the tills...

Ive been on em about 2weeks now, and my results have been perfect up until yesterday. I wasnt "warned" about people like him until it was too late.

 

[Tom]

Thing is, most people wouldn't be honest and return the extra change they were given if the cashier thought they'd been given a twenty, instead of a tenner.

Funny how angry we get when the tables are turned.

 

[.Cask]

Nah don't sweat it. If you weren't trained for the situation then it's the fault of the company. They'll just have to create another lame training video to fill in the gaps

Plenty of other jobs around for you if they mess you around, I'd just walk out if they start patronising you about it.

I'm part-time on the meat & fish counter at sainsburys. Pretty hard for people to con me out of 2 kippers but if they asked me for a free kipper I'd probably give it to them anyway :/ They wanna pay me £4.80/hour then I'll only give them £4.80 worth of service. God knows they screw me around on hours enough making me work during my exams, they're lucky I haven't quit.

 

[S-Gray]

ah well... 10minutes before i get a severe'ish bollocking probably...

*breathe*

Oh man i feel sick heh

 

[Testin da Cable]

relax SG. you'll muddle through

 

[S-Gray]

ah well, come out of it well, considering.

He didnt bollock me, just gave me a "friendly" verbal warning... altho i think punishment was far exceeded because he made me mop/brush the floors, face off all the shelves, stay on the tills, and clean all the grime from outside from the bins

 

[~YuckFou~]

At least you still have a job, and soon the whole thing will be history.

 

[GDW]

Did you have to sign a form as an acceptance of the verbal warning?

If not it shouldn't count as a strike. If you are asked ,don't sign as it sounds to me like you weren't given adquate till security training.

 

[mank!]

Originally posted by Grandadwrinkle
Did you have to sign a form as an acceptance of the verbal warning?

If not it shouldn't count as a strike. If you are asked ,don't sign as it sounds to me like you weren't given adquate till security training.

I had a verbal warning at my last job and didn't have to sign anything?

 

[Gekul]

Easy mistake to make, I doubt your the only one in the company to fall for it. With only 2 weeks experience you can't be expected to do a perfect job.
But no cameras on the tills? They must have some faith in their employees.

 

[S-Gray]

I put the idea forward to the Ast. Manager on Saturday after it happened, to put Cameras on the tills that is, or at least somewhere monitoring the tills...

Manager i think doesnt have faith in some of the employees and for good reason i suppose, i mean being £300 in one week is bad... But 2 girls are getting their weeks notice tomorrow, bad time keeping, bad attitude, bad till results

 

[Tom]

I worked in a pub while I was at college, every time a customer tipped us, we would put 10p in a jar at the side of the till. One night, without thinking, I put the tip in the jar before I rang the till up, then got his change, and put another tip in the jar. The landlord (a Blackley scally) saw me do it.

It was a genuine mistake, and he believed me, but by christ I felt awful about it.

 

[GDW]

If an employer gives you 'verbal warnings' and doesnt ask you to sign that youve agreed with it then they have no evidence to support the fact you ever received it. Therefore if they sack you on the grounds that you received numerous 'verbal warnings' then you can sue them

 

[Lester]

O.K. Try this at any shop (but if you get beaten up don't blame me) (unless you tried it in my shop and we beat you up - in which case it was kinda your fault anyway)

Take a can of pop - 50p- to the counter and pay with a 10 pound note. As the change is counted out in front of you or in yr hand say " oh I found a 50p!" put it with the rest of the change and say "tell you what, give me that tenner back?" Keep the change close to you and when they give you the ten pounds say "oh here! take all this and give us a twenty I cant be doing with all thi change" Whereupon they take all the money and give you a twenty.

You are now £10 up.

Wouldn't work? You would be amazed. I try this on my new staff and the worse they assume is that I somehow got away with a free can.

 

[Trem]

...he does it while levatating as well