does rightnow work ?

[Teslacoil]

http://rightnow.custhelp.com/cgi-bi...TFJUyh&p_lva=&p_sp=&p_li=&p_next_page=ask.php


cause it seems my mail is invalid all of the sudden ? and my login and my password...

but as soon as i go to my account on subs and type in my mail to retrive new passes , it works... confused really i am ...


help ?


/alex

 

[Xalin]

That is not the right Rightnow.

Our Rightnow can be found by going to our webpage and clicking on the support button.

 

[Teslacoil]

aye i know that xalin , sorry should have written full story my misstake, ( got a customer nagging on me about a wireless router ) , i visited that page last night also , but same thing happened there , i have used it before and works fine but not this time , say's invalid name / pass .

 

[Xalin]

- Are you logging in using your game login and password?
- Have you recently changed those (sometimes it takes a while for that to update so you could try logging in using the old pword)
- If all else fails send an e-mail to subscription(at)goa.com and explain to them that you can't log into Rightnow.

 

[Teslacoil]

- If all else fails send an e-mail to subscription(at)goa.com and explain to them that you can't log into Rightnow.


this is my option then i presume ;(


but if i just wanna ask you one tiny little thing , do i have 2 wait this long for that ? kinda urgent.


or are any of you online this evening at 21.00 cet ? 1 question that is all concerning an event that happened a couple of day's ago.

please give me a hopefull reply

/alex

 

[Xalin]

Zenythe, Requiel and me have been online most of the day now on one server or the other.

You can also reach us via the E&E's on your server or on IRC.

 

[Teslacoil]

ok will try tonight then , thx xalin for excellent support!

but for the reply been online most of the day , i got no computer to play on at work , like you ;D