Does anyone work for an ISP?

[Mobius]

Basically I filled out the online form with Telewest so I could get my own internet connection upstairs on my own pc, but they emailed me back saying because we've already got 1 connection in the household we are unable to have another. (Company policy or something)
If I got my connection with a different company would it be allowed then? I have Telewest on this (my family) pc...and if I was to get NTL on my pc upstairs for example.

Also when I signed up to Telewest before they emailed me saying I was unable to recieve the connection, I filled in my direct debit setup etc. They won't start charging me for nothing will they?

Cheers

 

[Tilda]

I dont think they'll charge you.
Whats wrong with having a router and splitting the downstairs line?
If you want your own bandwidth, whats wrong with buying a router and paying the extra to increase your con to 1mb or something?

 

[DaGaffer]

I assume you're talking about your own cable modem connection? Then yes, Telewest won't give you a second one because they'd have to plumb in a second cable and its not economic for them to do so - if you move house it is likely to be a redundant line (why don't you just share your BY connection - they're up to about 4Mb now aren't they?). If you really want your own connection, there's nothing to stop you getting a DSL connection (exchange permitting), but you will have to have a BT line, which of course raises the cost.

As you're in a Telewest area you couln't get ntl anyway.

 

[Will]

Or you could get a router, and then up the speed of your current connection.

<works for telewest>

And I'll move this to a better forum.

 

[Mobius]

I've bought a router before and it didn't work. My mate who is a pc expert couldn't get it to work properly either. At the moment my pc connects to this pc, which connects to the cable modem - but it keeps changing the configuration causing my connection upstairs to stop working and stuff. also this computer has to be left on for my internet to work which sucks, and if this pc is rebooted I lose my connection upstairs.

Can anyone recommend a decent router then please? I'm sick to death of these problems.

 

[Dr_Weasel]

With telewest you used to have to register the MAC address of the thing that connected to the cable modem with them before it would all work properly. You would have to register the routers MAC address with telewest before plugging it inbetween the PCs and cable modem. This may be why your "pc expert" mate failed. It has nothing to do with router config, more to do with telewest.

 

[leggy]

With telewest you used to have to register the MAC address of the thing that connected to the cable modem with them before it would all work properly. You would have to register the routers MAC address with telewest before plugging it inbetween the PCs and cable modem. This may be why your "pc expert" mate failed. It has nothing to do with router config, more to do with telewest.

I have telewest broadband internet and have done for 6 years. They don't require mac address registration anymore.

There is no reason why this wont work mobius.

Powerdown the modem. Plug PCs into router. Connect modem to router. Power them both up (modem first). Router is authenticated and ready to rumble.

The router has to be a gateway with a mac address (no need to register it as I said before) though. This wont work with a simple hub.

 

[Will]

With telewest you used to have to register the MAC address of the thing that connected to the cable modem with them before it would all work properly. You would have to register the routers MAC address with telewest before plugging it inbetween the PCs and cable modem. This may be why your "pc expert" mate failed. It has nothing to do with router config, more to do with telewest.

Not true any more. Telewest did away with this ages ago. As leggy has said...I'm not sure why I posted.

 

[Dr_Weasel]

Fair enough. I ditched Telewest in favour of DSL over 2 years ago cos of their shite service in my immediate local area. I remembered the MAC address thing tricksing me back then when I switched PCs once.

Sounds like it should work with a router then.

 

[Mobius]

Yeah I need to buy one because at the moment I've got this shit thing where I have to connect my pc to this pc, and this pc to the modem. My internet will only work if this pc is on. Some kind of internal router? Its bollocks whatever it is, need to sort this out.

 

[caLLous]

Internet Connection Sharing!

 

[Gengi]

I also am failing to see your problem Mobius.
I have Telewest, a cable comes into my house, plugs into the back of the modem, using a straight network cable into the WAN port on the router (usually the one on its own, or separated a little from the others) I then have further straight network cables to the two computers that are attached. The only time I have any sort of problem is when I switch the power to the router off, when it boots back up it sometimes swaps the IP addresses of the computers which can bugger up my teamspeak settings for a short while.
2 questions, first, your sure its a router and not a hub ?
second are you using anything other than straight network cables?, some patch cables look exactly the same but a wire is crossed or something and they are for specific purposes (directly connecting 2 pc's if I remember correctly).

Later

 

[xane]

It may not be a hub that was being used instead of a router, perhaps it was a router/modem combo where the modem part was incompatible.

Get a router, not a modem/router, you need to plug the existing modem into the router so check what the current connection between the PC and the modem is.

Might be an idea to tell us the make/model of the modem too.

 

[Mobius]

To my knowledge I'm just using normal wires. It worked fine until this pc was rebooted and everything went tits up. I'm going to attempt to fix it tomorrow morning. I think it might be to do with the IP settings or something but I've no idea how to fix it.

The way it is set up is.... This pc is connected to the SB4100 Cable Modem. My pc is connected to this pc. I only recieve the internet upstairs if this pc is switched on. I'm not sure if its a router or what, but it is inside this pc, and runs through this pc. If this pc freezes or whatever then I lose my connection.

 

[Dr_Weasel]

Thats internet connection sharing and you use a cross over cable between the 2 pcs.

You need a router. Not a hub, and not a modem/router. Something like this

You plug your cable modem into the WAN port and your PCs into the other ports. You need straight through CAT 5 cables, not the cross over cables you use for internet connection sharing.

 

[Mobius]

Thanks, I just ordered that Dr Weasel and its coming in a few days so hopefully that'll be the end of my problems.

 

[Dr_Weasel]

Did you remember to order a couple more (at least one) CAT5 patch cable? The cable that currently goes between your cable modem and 1st PC will be fine to use for between the cable modem and router.

The router comes with 1 cable if the description was to be trusted. Use this to plug one PC into the router.

Youd then need a new cable to plug the 2nd pc into the router. I dont think you can use the cable you have currently between the 2 PCs as this should be a cross over cable.

Also remeber to switch off Internet connection sharing on the 1st PC once you have the router setup.

 

[Mobius]

Like this ?

 

[Dr_Weasel]

Yup. Just like that.

 

[Mobius]

Bugger they shift within 60 days. I need a 10 metre one because it has to go upstairs. The other one can be minimal size. Do you know another site to order from because I can't seem to find anymore 10m wires on Ebuyer.

 

[Dr_Weasel]

How about a 15m one for less money? 2.99 inc vat.

http://www.ebuyer.com/customer/prod...2hvd19wcm9kdWN0X292ZXJ2aWV3&product_uid=25536

or a green 10m one for 2.47 inc vat

http://www.ebuyer.com/customer/prod...2hvd19wcm9kdWN0X292ZXJ2aWV3&product_uid=25532

 

[Mobius]

Thanks dude, didn't notice that. Which 1m wire should I buy? The different names confuse me.

 

[Dr_Weasel]

1m wire? Dont see where you are coming from here...

Use the exisitng cable modem -> 1st PC cable to wire the cable modem to the router
Use the cable that is included with the router to connect the router to the 1st PC
Use the new cable (either the 10m or 15m is fine) to connect the router to the 2nd PC.

You should be all set then.

 

[Mobius]

Ahh, okay. Cheers. Ordered 2 because my brother will want to set his Xbox live probably too.

Thanks Weasel.

 

[xane]

You may be able to get away with crossover cables nowdays as most modern ethernet devices auto-detect the patch cables, by that I mean hubs and switches and anything they are incorporated into like routers, modem/routers, wireless access points, etc.

 

[MYstIC G]

Not true any more. Telewest did away with this ages ago. As leggy has said...I'm not sure why I posted.

4 teh w1n!

 

[Mobius]

Wahay, it worked perfec' ! It was a doddle to set up too, cheers everyone for the recommendations. I'm off to download porn.