Ch3tan
I aer teh win!!
- Joined
- Dec 22, 2003
- Messages
- 27,318
So the greedy ***** at BskyB are attempting to wrangle more money from us.
Cal was right that there will be a price increase, it's £1 more for the basic tv channels, and £2 more for sports. May be a another £1 increase if you have some other tv packs.
They sent the "notification" "letter" informing customers of this change, as a poor leaflet attached to their sky magazine. Clearly hoping that people will not notice that sky are changing the terms of the contract.
On top of this, they are doing the following for HD customers:
So basically, they are still going to charge £10 per month per HD box, but will be giving you LESS channels, they want you to take the extra entertainment pack for £1 a month to get the HD channels in those packs. It works out to £15 a month to get the same channels as they currently offer for £10.
Also in the email it mentions that if you are in your minimum term contract, that you can call to keep your HD channels until the end of your contract. So they are actually making customers phone up or lose the channels.
Shocking. I'll be phoning them tomorrow in full rant mode and demanding that my costs remain the same, else I will be giving notice to cancel as they have altered the T&C's.
They've tried to justify these changes by saying it gives people more choice, in reality they are getting a price increase in before the VAT rises in January, as they will not be able to attract customers if they raise it after that.
Cal was right that there will be a price increase, it's £1 more for the basic tv channels, and £2 more for sports. May be a another £1 increase if you have some other tv packs.
They sent the "notification" "letter" informing customers of this change, as a poor leaflet attached to their sky magazine. Clearly hoping that people will not notice that sky are changing the terms of the contract.
On top of this, they are doing the following for HD customers:
Important changes to your HD service
We also wanted to let you know that on or around the 5th October 2010, we are changing the way we offer our HD channels by aligning them to your Sky TV subscription. For example, to enjoy great HD dramas on Sky1 HD, you would need to have the Variety Pack which includes Sky1; and you'll need the Knowledge Pack to watch those beautiful HD documentaries on National Geographic HD and Discovery HD. Whilst you are within your minimum contract term, you can keep the additional HD channels which you currently have access to if you contact us.
This change will not affect you on your current subscription, although we wanted to make sure you're aware of it in case you change your package in the future.
We hope that everything is clear and that you carry on enjoying all the great programmes and services you get with Sky.
Kind regards,
The Sky Team
So basically, they are still going to charge £10 per month per HD box, but will be giving you LESS channels, they want you to take the extra entertainment pack for £1 a month to get the HD channels in those packs. It works out to £15 a month to get the same channels as they currently offer for £10.
Also in the email it mentions that if you are in your minimum term contract, that you can call to keep your HD channels until the end of your contract. So they are actually making customers phone up or lose the channels.
Shocking. I'll be phoning them tomorrow in full rant mode and demanding that my costs remain the same, else I will be giving notice to cancel as they have altered the T&C's.
They've tried to justify these changes by saying it gives people more choice, in reality they are getting a price increase in before the VAT rises in January, as they will not be able to attract customers if they raise it after that.