Gray
FH is my second home
- Joined
- Dec 25, 2003
- Messages
- 3,425
Last year i bought a Ford Focus Titanium from a car dealership, and about 6 months ago one of the headlights popped. So i bought a pair of Xenon headlights as a replacement and fitted them myself. Had no issues for the next 6 months.
My car came with free MOT and Servicing for the next 3 years. Firstly i didn't receive any reminder notice from the dealership to say my MOT was due, so i had to dig out the paperwork and found the MOT expired yesterday. So i made an appointment and got the car booked in today luckily.
I dropped the car off this morning, and double checked my warranty was okay - They said though the warranty doesn't cover tyres, wipers and headlights. Ominous.
I got a call earlier to say the MOT had failed because the headlights "Had no pattern" - and to fix it, they were going to charge me £60+ to fix the headlights alone. I utterly disagreed with that assessment and said do not proceed on fixing the work. I used a council run garage for years and i trust them entirely with what they say, because they're honest and not extortionate on work.
So my intention will be to refuse this MOT and book it in there - and see if they say the same thing. If they don't, i intend to send the bill to the car dealership Managing Director and taking up the complaint with them.
The only issue i have now with this is that i'm now going to be without a car until i can get this fully looked at. Over something as stupid as headlight alignment/patterns??
My car came with free MOT and Servicing for the next 3 years. Firstly i didn't receive any reminder notice from the dealership to say my MOT was due, so i had to dig out the paperwork and found the MOT expired yesterday. So i made an appointment and got the car booked in today luckily.
I dropped the car off this morning, and double checked my warranty was okay - They said though the warranty doesn't cover tyres, wipers and headlights. Ominous.
I got a call earlier to say the MOT had failed because the headlights "Had no pattern" - and to fix it, they were going to charge me £60+ to fix the headlights alone. I utterly disagreed with that assessment and said do not proceed on fixing the work. I used a council run garage for years and i trust them entirely with what they say, because they're honest and not extortionate on work.
So my intention will be to refuse this MOT and book it in there - and see if they say the same thing. If they don't, i intend to send the bill to the car dealership Managing Director and taking up the complaint with them.
The only issue i have now with this is that i'm now going to be without a car until i can get this fully looked at. Over something as stupid as headlight alignment/patterns??