Mybuddies
Fledgling Freddie
- Joined
- Mar 30, 2004
- Messages
- 558
I wondered if anyone could recommend a good isp in the UK where I could get a 1MB connection? (My line will only support up to 1MB and BT know this).
BT have proved to be utterly useless at helping me. I was on 1MB several months ago and they upgraded me to 2MB anyway. Surprise surprise I lost my connection several times a night. 7 months of being bounced between the technical & sales departments later (with each department swearing blind that I needed to contact the other department) I got it fixed by a techie who took pity on me. That was 6 weeks or so ago.
In the last few days I have been losing connection so I called the tech team and asked them what speed I was on. Guess what? Yup, 2MB. Can I have it back to 1MB please? Guess what? Yup, I need to talk to the sales area.
So Bye bye BT I'm going to go to someone who won't keep upping my speed without telling me and then keeping me on the phone for 7 months. Any suggestions welcome on the isp though. I thought Tiscali maybe, since they have a 1MB package option.
To BT:- :kissit:
BT have proved to be utterly useless at helping me. I was on 1MB several months ago and they upgraded me to 2MB anyway. Surprise surprise I lost my connection several times a night. 7 months of being bounced between the technical & sales departments later (with each department swearing blind that I needed to contact the other department) I got it fixed by a techie who took pity on me. That was 6 weeks or so ago.
In the last few days I have been losing connection so I called the tech team and asked them what speed I was on. Guess what? Yup, 2MB. Can I have it back to 1MB please? Guess what? Yup, I need to talk to the sales area.
So Bye bye BT I'm going to go to someone who won't keep upping my speed without telling me and then keeping me on the phone for 7 months. Any suggestions welcome on the isp though. I thought Tiscali maybe, since they have a 1MB package option.
To BT:- :kissit: