Attention: GoA GM!

[Animus]

We need help with 8.3 like right now. Midgard / Prydwen, gogo.

 

[GimpStrole]

Not having a go at you etc.

If you have a problem ingame that needs to be sorted asap then use rightnow, with subject of : URGENT!!!

Usually they respond a LOT quicker.

Thanks

 

[IainC]

And I don't work weekends.
I'm often around anyway but I have a real life too, and it's nice not to be in the office from time to time.

 

[klavrynd]

I'm often around anyway but I have a real life too

you just keep telling yourself that buddy ;x , that's what we all do

 

[remi]

And I don't work weekends.
I'm often around anyway but I have a real life too, and it's nice not to be in the office from time to time.

oooh, gives another quiz, do anyone from GOA work on weekends?

 

[IainC]

No-one from Goa works weekends (by which I mean Server GMs, translation, billing support, marketing or the other admin departments.
The servers are watched out of hours by remote server techs at the server farm where they are situated, and if there's an emergency (major server crash etc) then certain staff are notified immediately.
Certain of us are often available at weekends but we aren't paid to be.

 

[Jupitus]

Certain of us are often available at weekends but we aren't paid to be.

We need help with 8.3 like right now. Midgard / Prydwen, gogo.

.... and most certainly not for those who haven't even the decency to use the word 'please', I hope

 

[Gabbe]

.... and most certainly not for those who haven't even the decency to use the word 'please', I hope

go away ur stupid

 

[Zebolt]

.... and most certainly not for those who haven't even the decency to use the word 'please', I hope

ofc, it's allways nice to say please, but it's rather them who should say we're sorry than us saying please when the game we pay for isn't working

 

[Jupitus]

ofc, it's allways nice to say please, but it's rather them who should say we're sorry than us saying please when the game we pay for isn't working

Not really... at a personal level it isn't the GM's who caused the problem, so you should still treat them with the basic common courtesies. If I call my bank because they double billed me interest, would I say to the helpdesk operator 'fix it now' or would I say 'please can you sort it out'?

I know which I would use to get the required results...

 

[arawem]

Not really... at a personal level it isn't the GM's who caused the problem, so you should still treat them with the basic common courtesies. If I call my bank because they double billed me interest, would I say to the helpdesk operator 'fix it now' or would I say 'please can you sort it out'?

I know which I would use to get the required results...

I agree with u on both things. its true that GMs did not cause the problem, and that a nice word allways helps and is not that difficult to say .

In the other hand its not only u that might have a problem, but maybe a lot of ppl involved in a raid. We pay for a 24 hrs of a game that must be 100% running. They dont give us a discount or something when lag is 5-6 secs for example, so we are in our perfect right to deman a PERFECT service from GOA (and notice that i say GOA as a company, not a single employee which i am sure they do their best to solve the problems they might face); if they need to get a GM or 2 for weekends, its their own problem, not ours.
Understand u can not say to 40 presons who have been playing 6 hours (for example) in a ML raid, that they do not get the final credit as the mob is bugged, cause none from GOA works in the weekend, that dont sound like a good service to me.

Be nice

 

[Belomar]

go away ur stupid

I wouldn't go there if I was you, "friend".

 

[Glyph]

I paying for 7 days a week i think. They doing the same on the US servers, and get response asap with /appeal all days.

 

[Gabbe]

I wouldn't go there if I was you, "friend".

Thats why im not going "there" im staying here

 

[Ormorof]

Thats why im not going "there" im staying here

well, you wont be staying if you call mods stupid more often

 

[Gabbe]

well, you wont be staying if you call mods stupid more often

Mod for what? if its for FH i can just make a new account if he would ban me and if its for the game i will stay aslong as i pay and doesent break CoC



You may leave this thread now.

 

[viio]

go away ur stupid

LOL

 

[Ormorof]

Mod for what? if its for FH i can just make a new account if he would ban me and if its for the game i will stay aslong as i pay and doesent break CoC



You may leave this thread now.

mmm, hardly a polite attitude, but then, i thought you were being a moron on Beor's ML3 raid but put it down to it being late, i guess i was wrong

 

[Arthemis]

i like ormo event tho hes abit big !

 

[Zebolt]

Not really... at a personal level it isn't the GM's who caused the problem, so you should still treat them with the basic common courtesies. If I call my bank because they double billed me interest, would I say to the helpdesk operator 'fix it now' or would I say 'please can you sort it out'?

I know which I would use to get the required results...

Im with you on that as I said it's allways nice to say please. GM's represent the game company so they have to take the punches when the company make flaws, it works like that on all companies.

And if you said "fix it now" to your helpdesk operator I do think he still would fix it even tho he might think you were an unpolite bastard.

I don't say it's wrong to be nice and friendly cuz' it's allways good, but I don't think it's necessary..

 

[Coolan]

mmm, hardly a polite attitude, but then, i thought you were being a moron on Beor's ML3 raid but put it down to it being late, i guess i was wrong

would agree with u there o tubby one of smellyness on svendocs ml5 raid we had a limt of 2fg he joins knowing its a late raid then leaves half way though, leaving 1grp with no healers.

 

[Animus]

Never meant to be inpolite or get things to go this far I can very well understand that GoA GM's have weekends off and try and have a social life just like everyone else The large scale ML raids are however always (afaik?) always in the evening or in the weekend and so far you've been quite helpfull when there's been trouble Requiel. My apologies for sounding inpolite in my original thread, I do appreciate your help