M
Murcalumis
Guest
Well, that's the status that my query is showing. Anyone got any idea what this is? From Rightnow's vast wealth of answer-ness, I found this to explain the satus system.
' Resolved => Your problem is considered as resolved, you will not receive more message from the Customer support about it.
- Unresolved => Your problem is waiting for an answer from the Customer Support.
- Untreated => Your message does not need an answer or was wrongly assigned, try to reformulate your question changing the Category /sub category.
- Waiting => The Customer Support is waiting for your answer, without one under a 72h period, your message will be changed to "Resolved"'
Nothing about 'Animation'. Bet they've just decided not to reply. Any ideas?
' Resolved => Your problem is considered as resolved, you will not receive more message from the Customer support about it.
- Unresolved => Your problem is waiting for an answer from the Customer Support.
- Untreated => Your message does not need an answer or was wrongly assigned, try to reformulate your question changing the Category /sub category.
- Waiting => The Customer Support is waiting for your answer, without one under a 72h period, your message will be changed to "Resolved"'
Nothing about 'Animation'. Bet they've just decided not to reply. Any ideas?