Help Adobe in Win7

[Edmond]

Just started using windows 7 and have installed Adobe reader and flash. Flash is fine but reader wont open up any PDF files, i get this message everytime



and yes i have uninstalled and reinstalled, is there a bug with 7 and Adobe?

cheers

Ed

 

[Ch3tan]

Nope I use it fine - have you downloaded a version for a previous windows version, or a 64 bit version by mistake? Are you using the official adobe installer from their webby?

 

[Edmond]

Nope I use it fine - have you downloaded a version for a previous windows version, or a 64 bit version by mistake? Are you using the official adobe installer from their webby?

yep, downloaded the manager file first, i'm using win7 64

 

[Ch3tan]

A quick google reveals this problem is usually linked to a virus or spyware. Try running a full scan of malwarebytes and your visrus scanner. If you are clean of virus's, find the .dll file mentioned in the error and rename it - see if it works then.

 

[Edmond]

ok, ill give it go, should be clean, only been running a week

 

[Ch3tan]

And have you had an anti-virus installed and running that whole time? Is windows patched up?

 

[Edmond]

using a full version of AVG 11, scans every night, its clean. Lots of window updates coming in all the time atm

 

[Ch3tan]

Try disabling AVG and running adobe, if not, try renaming that .dll file as I suggested before?

 

[Zenith.UK]

Ditch Adobe Reader and get Foxit Reader.
Launches in next to no time and doesn't take up anywhere near as much bloat at Adobe's software.

 

[Edmond]

*bump*

Still having problems with this, Deebs has had a look and he's stumped too

Any ideas?

Cheers

 

[old.Osy]

Foxit Reader, as Zenith said.

 

[ST^]

Try this:

Error message when you open Outlook: "Procedure entry point "WNetEnumCachedPasswords" could not be located in the dynamic link library MPR.dll"

• Close all open programs.
• In the C:\Windows\system32 folder, locate the Mapi32.dll file. Rename this file "Mapi32.old."
• Click Start, click Run, type fixmapi.exe, and then click OK.
• Restart the computer.

 

[ford prefect]

Yeah Foxit is good, I use it on all my PC's now. I first tried it because it is so small - it is ideal for netbooks ect.

 

[Edmond]

Hmm, so i totally uninstalled Adobe including the download manager, and re installed it, which i did about 4 times when this started happening.

For some reason its now fine and works ok, i'm not aware i have changed anything

Thanks for all your help

 

[Ch3tan]

So - the question is, why have you not un-installed it and simply installed foxit reader instead? It's far superior.

 

[Edmond]

Its only for opening work doc's that come through on email, it doesn't need to get technical

 

[Ch3tan]

Yes... My point still stands. Nohing technical about it...