A day at the GOA helpdesk.

old.Tohtori

FH is my second home
Joined
Jan 23, 2004
Messages
45,210
*ring ring*

GOAHD: Goa helpdesk, Jeff here, how can i help you?

Customer: I installed Shrouded isles and now the gamelaunch exe doesn't work, what to do?

GOAHD: There is no launch.exe in the game, try the auto-created icon on your desktop. Thank you!

Customer: Bu...

GOAHD: -click-

*ring ring*

GOAHD: Goa helpdesk, Jeff here, how can i he...

Customer: I just called you about the launch exe.

GOAHD: Bonjour! Le customere servicere! Mui nam é Javier.

Customer: ...listen jeff...

GOAHD: Ny ny! Ny Jéff ier! Mui Hhhhhhjavier!

Customer: Look i can hear it's you!

GOAHD: Adieu! -click-

*ring ring*

GOAHD: ..

Customer: Look you little f*ckt*

GOAHD: -click-

*ring ring*

*ring ring*

*ring*

GOAHD: Wel-come. to the au-to-ma-ted ans-wer ma-chi-ne. Ple-ase lea-ve mas-sage af-ter peep.

Customer: You're not fooli...

GOAHD: Peep.

Customer: ...sigh...look, just tell me what to do when the game won...

GOAHD: Peep. Thank you for lea-ving mas-sage.

Customer: Don't you dare hang u...

GOAHD: Peep -click-

*ring ring*

GOAHD:...

Customer: I've had...

-click-

*ring ring*

GOAHD:...

Customer: I've had just ab...

-click-

*ring ring*

Customer: Hello?

GOAHD: 'ello?

Customer: Jeff?!?!

GOAHD: Javiér!!

Customer: What the...?!

-click-

*ring ring*

GOAHD: 'ello?

Customer: Did you just call me?!

GOAHD: We don't do that sort of thing here.

Customer: I know it was you! I have caller ID and....let me speak to someone in charge!

GOAHD: Certainly, just a moment.

Customer: Finally...

GOAHD: -click-

*ring ring*

*ring ring*

GOAHD: 'ello? Javiér 'ere.

Customer: Listen Jeff...

GOAHD: Jéff no 'ere, é got firéd -click-



( Was bored, so sue me :p )
 

Dakkath

Can't get enough of FH
Joined
Dec 24, 2003
Messages
1,291
Funny on paper, even more fun if you've actually done something similar as a support bod...

(It was a bad day and I hated the role... No surprise I changed jobs soon after )
 

Zenythe

[GOA] English Servers GM
Joined
Jun 8, 2004
Messages
332
Hmmm does this mean I can stop doing things like babysitting encounters and use that as a script.... make my job a lot easier thanks.
 

feac

Fledgling Freddie
Joined
Dec 22, 2003
Messages
116
Zenythe said:
Hmmm does this mean I can stop doing things like babysitting encounters and use that as a script.... make my job a lot easier thanks.
:clap:

funny post but the reply is better :)
 

Tualatin

Fledgling Freddie
Joined
Dec 22, 2003
Messages
962
lol, a shame for us, a victory for goa / employees of the helpdesk :X
 

old.Tohtori

FH is my second home
Joined
Jan 23, 2004
Messages
45,210
You thought the clients have it bad...


*ring ring*

MythicCustomerService: Hello?

Jeff: This is Jeff from helpdesk at GOA.

Mythic: I didn't know we had a helpdesk at GOA.

Jeff: You don't...technically... anyway. I was just wondering if you could help me with a customer.

Mythic: Err...ok.

Jeff: Here's the thing, he has a problem with installing a boa in his daoc.

Mythic: You do mean toa?

Jeff: ...sure.

Mythic: Well, your client could try to re-install the original client.

Jeff: Did that.

Mythic: Your client has allthe latest patches?

Jeff: Let me check...

Mythic: Sure thing.

-2 minutes later-

Jeff: Hello?

Mythic: Yes, still here.

Jeff: Good, just got a cup of coffee.

Mythic: Erh...so about the patches?

Jeff: Hmm?

Mythic: does your customer have the latest patches?!

Jeff: Oooh..just a mom.

Mythic: ..sigh...ok.

-another minute or so-

Jeff: Yup, he's got 'em.

Mythic: Could you ask your customer, how much space does the whole game, including all add-ons and such, take?

Jeff: Yup.

Mythic: ...

Jeff: ...

Mythic: You're still there arn't you?

Jeff: Yup.

Mythic: Could you ask your customer NOW?

Jeff: Ooh. Sure thing.

Mythic: ..sigh....

-5 minutes later-

Jeff: Helllo?

Mythic: ...yes...

Jeff: What was the question?

Mythic: Look! I'll send you a mail with all the necessary questions that need to be asked from your customer, along with links to any needed patches and hot-tips to help with the installation.

Jeff: Ok. Sounds nifty.

Mythic. Yes, doesn't it. So, what's the email.

Jeff: For?

Mythic: The goa helpdesk!!

Jeff: Oooh, we don't have a helpdesk here.

Mythic: -click-

Jeff: Hello...hello? Hmm.

*ring ring*

Jeff: GOA helpdesk.

Customer: Did you find any help for the installation problem?

Jeff: Unfortunetly i couldn't find any help from our database, but if you send a mail to customerservice@mythic.com i'm sure they can help you with it.

Customer: Ok, thanks a lot still for your time.

Jeff: No problem.
 

old.Tohtori

FH is my second home
Joined
Jan 23, 2004
Messages
45,210
*ring ring*

GOAHD: Talk to me b*tch.

Customer: ...excuse me?!

GOAHD: Jeff here.

Customer: Erhm...ok. I have a problem with a stuck character, i tried the stuck commands, relogging and even reinstalling my client.

GOAHD: Rght. And did you try re-installing the game?

Customer: I just said i did...

GOAHD: I'm quite sure you said client, not game.

Customer: It's the same thing!

GOAHD: Oh most certainly is not, bu it's a technicality you need not worry about.

Customer: ...er...ok. So what do i do?

GOAHD: What level was the character on?

Customer: 48

GOAHD: Class, location and cash situation.

Customer: Why do you...

GOAHD: You want your character unstuck?

Customer: Yeah but...

GOAHD: Then answer the question and don't question my methods.

Customer: Ok, ok. Warrior, darkness falls, 15 plat, 34 gold about.

GOAHD: Send me your account details at goaHD@goa.com, password and all related and i'll try to fix it manually. I don't usually do this but for you i'm willing to go a bit further.

Customer: Ok.

GOAHD: -click-

*the next day*

*ring ring*

GOAHD: Jeff here.

Customer: What the hell did yo do to my account?!

GOAHD: Excuse me sir?

Customer: I called you yesterday about a stuck character, today when i logged in, there was only a level 1 viking named Bob in my character selection screen!!

GOAHD: Ah yes, issue 39745/45h. Unfortunetly Mythic has taken action against your account because of hacking suspicions.

Customer: WHAT?! I never hacked anything!!

GOAHD: This is under investication.

Customer: What am i supposed to do now!?

GOAHD: You could contact mythic directly at customerservice@mythic.com and ask them, it's really out of my hands now. Good day.

Customer: Bu...

GOAHD: -click-

*later that day at a keepraid*

Rundor: Rundor like Jeffrons new armor and weapon, where Jeffron get?

Jeffron: A retired warrior, bless his soul.
 

Flimgoblin

It's my birthday today!
Joined
Dec 24, 2003
Messages
8,324
this explains why tohto always pms people his own number when you get the "wahh wahh don't GOA have a phone number?" threads.....
 

old.Tohtori

FH is my second home
Joined
Jan 23, 2004
Messages
45,210
Flimgoblin said:
this explains why tohto always pms people his own number when you get the "wahh wahh don't GOA have a phone number?" threads.....

Told you once, tell you again...that 1-800 number ain't mine.
 

fortunefish

Banned
Joined
Jun 3, 2004
Messages
498
-click-

*ring ring*

Customer: Hello?

GOAHD: 'ello?

Customer: Jeff?!?!

GOAHD: Javiér!!

Customer: What the...?!

-click-

*ring ring*

GOAHD: 'ello?

Customer: Did you just call me?!

GOAHD: We don't do that sort of thing here.


Fucking best thing ive ever heard...u shud b on the radio m8 :wub:
 

old.Tohtori

FH is my second home
Joined
Jan 23, 2004
Messages
45,210
*ring ring*

*ring ring*

*ring thud ring thud*

Jeff: Uh!

*ring thud thud ring ring*

Jeff: Check it!

*Ring ri...*

Jeff: Bring the beat back!

*ring ring*

Jeff: Well my name is Jeff,i work at goa. I solve little kids problems with their toa.

*ring ring*

Jeff: The phone goes all the time, my boss thinks it's a problem of mine. But if i wait long enough...

*ring ri...*

Jeff: It stops like that, this job's so rough.

Bossman: Damnit Jeff start answering the phone and do your job! -slam!-

Jeff: Alright bob, rigt after i eat this hobknob.

*ring ring*

Jeff: Hello? This is jeff at the goa phone.

Customer: I have a problem...

Jeff: Yeah, i have a list just choose one of them.

Customer: What you talking about?

Jeff: Look you trout, one of these is yours. A: I wanna play and not do my chores. B: Some leet kid stole my magical drawers. C: I wanna wank to the sound of The Doors.

Customer: What are you, mentally sick?!

Jeff: The phone will tell you, just listen -click-

*ring ring thud*

*ring ring thud*

Jeff: G to the motherf*cking OA. Jeffron in da house. Word.
 

MaddSeazyn

Fledgling Freddie
Joined
Nov 8, 2004
Messages
9
The really scary thing is that have you ever rang SOE helpdesk? It pretty much DOES go like that... >.>
 

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