Whine at GoA

Discussion in 'General Discussion' started by Cyfr, Jan 14, 2004.

  1. Cyfr

    Cyfr Banned

    Im sure GAME shouldn't be held up for a printing error? Why can't goa just give me a new one and save all the hasstle :( It's not like I have the recept.
  2. Shan

    Shan Fledgling Freddie

    Because CDKEY's are not handled by GOA, they are handled by retailers.
  3. Blondy

    Blondy Fledgling Freddie

    You can't return online only games back to game, tried they refused even with receipt
  4. Cyfr

    Cyfr Banned

    GoA still suck. So who do I contact because I can't take the game back
  5. Teknoid

    Teknoid Fledgling Freddie

    actaully the retailer has nothing to do with the CDkeys, where ever u got that idea from i dont know.

    The reason GOA can not just email you a key, is how do they know that you actaully brought the product? how do they know you dont work at a retail store and just stole the key. The easest solution for all, is for you to go back to you retailer customer service, and inform them they have sold you a product which is faulty/fraudlent, and you will find, Internet based or otherwise, they will have to solve the problem.
  6. GReaper

    GReaper Resident Freddy

    Your contract is with GAME as its them who have given you a 'faulty' product (a CD key not working). GOA are unable to genuinely tell if you've bought the expansion anyway, unless you go and scan your receipt or something.

    Make sure you explain to GAME, and don't take any crap from them - your product is unusable.
  7. Cyfr

    Cyfr Banned

    I bought the product when SI came out .. :p
    Can I not show them a funky picture with me and the box? :( and the cdkey on manual
  8. Teknoid

    Teknoid Fledgling Freddie

    get your bank statement for that month u brought it, and use that as proof if u dont have have the receipt, it will show a transaction to that store/company.
  9. Sissyfoo

    Sissyfoo Fledgling Freddie

    Gonna be bloody tricky trying to get them to refund the game after all this time. Save yourself the trouble and just buy a new copy. :/
  10. Cyfr

    Cyfr Banned

    I paid cash..
  11. GReaper

    GReaper Resident Freddy

    Far too late then. Considering SI was launched 19 February 2003, nearly 11 months ago - you've got no chance.

    Possibly beg at GOA explaining the situation, but don't count on it.
  12. Speeedy

    Speeedy Fledgling Freddie

    You should have taken it back as soon as you found that the CD key did not work, its hard to get them to change it as it is an online game (addon).

    Why can you not just carry on using the one that you have now? It cant be used by anyone else as you have used it so why waste it :eek:
  13. Amuse

    Amuse One of Freddy's beloved

    Actuly, the shop is forced my law to take back the game, and gice you a new one, IF you have the recept. and you can prove that the game CD-key was already in use.

    One thing you could do, if you ever find the recept is take a print of the mail you recived from goa, or forward it to the store.

    This happend to me with my first copy of the original DaoC, and i went back to the store the day after. i was lucky, becouse the stores manager/boss is the father of one of my best friends, and he trusted me, but would probly have taken the game in anyways. They took the game back, sendt it to god knows where, and aboute a week later, i got a new copy of the game.

    They way i think they do it, is they chek the date the CD-key was activated, and compare it to the date you purchased the game. That way, they can chek that it was not you that activated the CD-key.
  14. Monkee

    Monkee Fledgling Freddie

    why have u waited so long to do something about it!?

    plus with no receipt, u have no chance! :(
  15. Ssera

    Ssera Fledgling Freddie

    even if you did have the recepit, I doubt they'd do anything about it... been far too long. If you don't have it AND you paid cash, then sorry but you've got no chance :(
  16. Cyfr

    Cyfr Banned

    I waited long because I live nowhere near the shops so managed to get hold of a cdkey by other means. It just sprung to mind that I need SI :)
    GoA failed to reply to my 4 emails when I first got the cdkey anyway so.. :(
  17. Shan

    Shan Fledgling Freddie

    *Shrug* In many occasions (Ie Tribes 2) the retailers have distirbuted the CDKeys, thought it was same with DAOC.
  18. Vepo

    Vepo Fledgling Freddie

    The retailers have nothing to do with any part of the game apart from selling it. If your CD-Key never worked because of it being used by someone else or for other reasons you should take the game back the same day you bought the game, but because you took so long to react you don't have any chance to get a refund or replacement for the game.

    Just buy another copy of the game if you want to play it so badly.
  19. Monkee

    Monkee Fledgling Freddie

    u can pick both up pretty cheap nowadays anyway! So save urself the hassle and just order a new copy, www.play.com is a cheap-ish place to by from online especially if u dont live near any shops! :)
  20. Korax

    Korax Fledgling Freddie

    Im sure there is a law for this.
    I think your solution is to bug GOA ALOT untill they bring you a good answer to how you can play the game you paid for.

    On the other hand, I would never bother, and just buy a new acc. Its not like its expensive :)
  21. chretien

    chretien Fledgling Freddie

    When I bought mine from Game, the box was empty and the guy behind the counter reached under the till to get a manual (with CD key on it) from a big pile.

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