"Unable to modify your subscription. An invoice is currently in process."

[Svartmetall]

What the fuck does this translate to? I got an email saying my account sub had failed to renew, even after they had sent me two emails telling me it would be; I figured maybe it was because I had gotten a new card recently and the number had changed.

So I try to login in with my sub name + password, and it says "invalid username or password". After two tries at this, with the right password, the same one I've always had, I try to create a new one. They email me with the new sub password about 10 seconds later, fair enough, and when I log in with that all I get is this bloody "Unable to modify your subscription. An invoice is currently in process" message. What the hell does it mean? I can't log in with the very password they have just sent me? I'm trying to pay them money, you'd think they'd at least make that part easy.

...

 

[IainC]

If for some reason your payment failed (change in card number, browser crash part way through, incorrect details, payment refused by bank etc) then there is a short period (a couple of hours) where the system will refuse to accept new details. This is an anti-fraud measure. Once it has cleared you can try again.

 

[DrunkSkunk]

If for some reason your payment failed (change in card number, browser crash part way through, incorrect details, payment refused by bank etc)

this is highly annoying..

last time i selected 3 months, continued, changed my mind to change it in 1 month, pressed the back button in the webpage to change it and i couldnt change it due invoice currently in progress..

i wasnt even been on the payment site where you select you payment method.. uke:

only think i hate about goa fook you payment up somewhere and wait a hour to fix it

 

[Svartmetall]

Still saying it now, two and a half hours later. Grrr.

 

[Groag]

Had a similar thing when my card changed. I had to wait until after midnight (i.e. the next day) to subscribe again.

 

[MxN]

Still saying it now, two and a half hours later. Grrr.

i waited 24 hours once..

 

[Teslacoil]

happened to me also today.....

been waiting since 17.00 cet .....I WANNA PLAY GOD DAMN YOU!!!!


even rightnowed it before i read this here....


so come on allrdy i play like what 5 times a month so let meplay !!!!!

 

[Meeks]

Had the same problem, sent an email to them and got an answer 1 week later that this problem was fixed atuomatically, and it was nothing they could do about it. If it did not i should send them another email

The problem was fixed the day after i fucked up tho

But, heard people waiting for 2 weeks to get it fixed

Just, wait 24hours-2 weeks and you will be able to pay again

 

[Lakashnik]

rofl happened to me when i tried to renew wit no money in acount oops
took about day and abit before it let me do it again.

 

[Indio]

Happened to me last week, same 'invoice in process' message, but I got an immediate auto-response email from goa with a link to the subs page and I was then able to pay.

 

[SoWat]

Happened here this week also (I accidently closed the payment window before I completed my CC details).

I received an email from GOA with a link to another payment page which allowed me to enter my details and register. I think it took about 30 minutes for the email to arrive.

 

[Aithe]

to be honest, i think the site is crap. Billing should be easy and straightforward, without a lot of flash shit that'll only cause problems anyway.

 

[Svartmetall]

Well it was working by the time I got home from work last night. Which is nice, would have been a 10 on the FFS-O-Meter if it hadn't been.

 

[Pihls PW Guildmaster]

mm Svart I think more of witchcraft forced you out of daoc..

 

[Speedr]

Well, finally got my CC today and what happens... same shit.

Only though that i had only to change the names around in my details as i had surname as my first name..and first as surname.. how long does it take.. ??5-6 hours hopefully so i can play tonight

 

[Speedr]

nevermind .. payment was working tonight so gonna get this installed and hopefully be on soon.. YAY !!

 

[remi]

im trying to end my subs, i friggin cant , some hidden auto shit i cant remove , zzz!


edit: mebbe i got it now, have to see next month if goa still leeches my cash

 

[gervaise]

Advise the bank / CC company that payment to GoA has been cancelled and is no longer valid. Will give you some protection if the worse happens.

 

[Jace]

If for some reason your payment failed (change in card number, browser crash part way through, incorrect details, payment refused by bank etc) then there is a short period (a couple of hours) where the system will refuse to accept new details. This is an anti-fraud measure. Once it has cleared you can try again.

That would explain the 24+ hours I waited last time then