Travellers Rights.

[Lazarus]

Guys,

couldnt find this on my own, so thought I would prostitute the services on here.

I'm looking for somewhere that outlines the rights of holidaymakers when their flights are delayed/cancelled whatever. This was revised recently and I want to find out what rights I have in this

TIA

Laz

 

[dave]

Thought this was going to be a thread about gypsies.

 

[tris-]

Compensation of about £170 will be paid for flights of less than 935 miles which have been cancelled or overbooked, rising to £272 per person for flights over that distance.

For those over 2,215 miles it is about £415 per person.

The EU regulations also cover compensation for delays of up to two hours for flights of up to 935 miles, as well as three-hour delays to flights from 935 to 2,215 miles and for four-hour delays to flights of more than 2,215 miles.

The EU regulations also cover compensation for delays of up to two hours for flights of up to 935 miles, as well as three-hour delays to flights from 935 to 2,215 miles and for four-hour delays to flights of more than 2,215 miles.


Airlines failing to comply could face fines of up to £5,000 per passenger, with the Civil Aviation Authority responsible for sorting out any complaints affecting UK carriers.

from the Telegraph

 

[Lazarus]

from the Telegraph

thanks tris-,

I REALLY need the "whole" thing - some of the pieces I have found say that the compensation does NOT include charter flights.

 

[tris-]

ah ha

"The rules apply to all flights, including charters, operated by European airlines from or to a European airport, and to any flight departing from the EU."

and just incase

"Airlines are exempt if the cancellation is caused by extraordinary circumstances which could not have been avoided, but this may not cover technical problems with the aircraft."

 

[Lazarus]

thnkee tris.

Found the whole thing : http://www.caa.co.uk/default.aspx?categoryid=306&pagetype=68&groupid=355

I seem i see that I am entitled to SFA!!!!

Thanks for the help.

 

[Yaka]

Thought this was going to be a thread about gypsies.

same ere

 

[throdgrain]

Me too. I was just going to give me "all gypos should be killed" speech too :/