To all BT users

[old.xetius]

I have contacted BT tech support, and they are unaware of the problem with their network.

I have informed them, but to get something done quick, they need more people to tell them of the problem.

Please contact their tech support line and let them know its not working.

Phone 0845 600 7030 (BT Broadband)
email support@btopenworld.com

 

[[BF]kate]

Telephone Number/Email?


I should have gone out tonight

 

[old.Jaim]

BT grrr

Well I have given them my two pence worth

 

[Olgark]

I just phoned up the help line and got given the Comet help line to help me inquier about the problem .
I hate BT.

 

[m-a-n-t-i-s]

Ive phoned them and they say get as many people to call as possible otherwise it wont be classed as a major problem and wont get looked at.

PHONE THEM!

 

[old.Styx]

been trying but its always engaged. I've emailed my ping plot showing where the problem lies to support

 

[Brannor McThife]

Likewise. Phone engaged, email sent.

-G

 

[m-a-n-t-i-s]

Just had a call back from BT and they need some stuff to go by.
They are going to look into the problem at the bletchley exchange but I dont know if this is really what it is.

Anyone else have any clues incase they call me back again?


edit: BTW you guys that cant get through - keep trying, it took me about 25 redials

 

[Ardwan]

Sent them an email, as I really don't feel like sitting on the phone for another hour just to talk to BT people

 

[Cronn]

BT BASTARDS!

Done and done.

They had better get this sorted soon or i'll have to do something not very nice.

 

[Ardwan]

Originally posted by Mattus
They are going to look into the problem at the bletchley exchange but I dont know if this is really what it is.

It has to be the bletchley exchange, as the route works fine for about a minute, then everything after, and including, the bletchley exchange goes dead.

 

[old.Jaim]

Mine seems to stack out at 213.120.207.221

 

[old.xetius]

it is either bletchly, or the router onto the backbone... not sure if all BT traffic goes through the same router from btopenworld.com onto bt.net... but it surely shouldnt take them long to look at a couple of machines. If this takes much longer, all correspondance is going to be cc'd to the CEO

 

[Ardwan]

Originally posted by Jaim
Mine seems to stack out at 213.120.207.221

Well bletchley is the hop before that..so it is probably that causing it to die

 

[m-a-n-t-i-s]

Originally posted by Kate
Telephone Number/Email?


I should have gone out tonight

Yeah me too...

Thought I might try get a level or 2 instead... what a mistake



Anyone in the Birmingham area wanna go XP'ing in town?

 

[old.Jaim]

Originally posted by Ardwan


Well bletchley is the hop before that..so it is probably that causing it to die

OK cheers for the info Ardwan

 

[Ardwan]

Originally posted by Mattus


Anyone in the Birmingham area wanna go XP'ing in town?

arrrrrrrrrrgggghhhh aggresive purple con brummie,
/em sprints

hmmm for some reason I am being routed to New York about 2 hops after bletchley now...if they could route me to New York before bletchley we'd be getting somewhere

 

[old.Justinian]

Bit slow, it's been working for about 1 minute now guys

EDIT
Bah gonne again..

 

[old.moriath]

Its up and down like a whores draws

Wish they would get it sorted

 

[m-a-n-t-i-s]

Originally posted by Ardwan


arrrrrrrrrrgggghhhh aggresive purple con brummie,
/em sprints

ROFL

 

[old.ViscountCharles]

XPing in Birmingham sounds far too risky. Apart from all the normal PL issues on the ring road, with Masshouse down at the moment we're unlikely to get through to the action there, either

 

[old.Snuffles]

Am I hooked or what?
should get some housework done whilst it is down but just can't be bothered.

 

[[BF]kate]

Housework?!?!?!


I am not THAT bored... yet