Subs?

[Lorra]

Right ive just paid, and now its saying my "account is closed", the subscription period has come up in "your Subscription Periods", is this just becuase the servers r slow cuz of the beta? and before you say you've been banned etc.. ive only just come back and its been a month since i last played.

Date : OCTOBER 20th 2004
Product Unite price VAT (19.60%) Total amount
1 month - DAoC 8.00 GBP 1.31 8.00 GBP
Billing method *********
Billing date 10-20-2004
Invoice by GOA

when i try to login in i get

Billing update

Account Closed

is subs screwed or is it my card?

 

[Daedalus]

I dunno how this works, sometimes it takes 30 minutes to propagate to the accountdb. Or something like that. Sometimes it works instantly. Try again soonish?

 

[Formash]

Right ive just paid, and now its saying my "account is closed", the subscription period has come up in "your Subscription Periods", is this just becuase the servers r slow cuz of the beta? and before you say you've been banned etc.. ive only just come back and its been a month since i last played.
is subs screwed or is it my card?

It might be that its taking a while to update - when my subs ran out and i had changed my card, it took about 4 hours before i got another e-mail saying everything was working again.

That's not to say this is the problem, but my point is , u may have to wait a while before you can login / get an email saying subs has been paid.

 

[Lorra]

yea thanks, its activate now took about 40 mins, i quess its with the pressure on the servers with beta etc..

 

[Daedalus]

Aye. Or maybe there are just a lot of people resubscribing right now.
Anyway, welcome back