Servers still down?

[tierk]

cant seem to connect to server anyone have idea what time they going back up?

 

[Spetsnaz]

still down... will be bk as soon as they fix problems

 

[Minstrel]

cya tomorrow then

 

[tierk]

still down... will be bk as soon as they fix problems

Oh well i guess i will have to make do watching footie

 

[Ivynoxia]

I used the time wisely and slept it was good.

 

[Girafmad]

hmm i kind of expected something like this, cant realy say im supriced.. am i a pesimist?

 

[Macht von Schalburg]

So server opening prospound, now does that mean for one day or a week or a couple of hours this morning.???
:touch:

 

[Kaun_IA]

So server opening prospound, now does that mean for one day or a week or a couple of hours this morning.???
:touch:

when u have issues whit servers u can tell that we have fixxed it by 2 pm today... lol

they are doing theyr best to fixx it and we just have to wait...

 

[hrala]

still down

prob striking with the other french peeps....

should give the servers to someone who can handle em...and not just go home at 22.00 and say thats it for today then back and try tomorrow...

 

[Behmoth]

was still down at 7:30 am GMT 30/3

 

[Kaun_IA]

still down

prob striking with the other french peeps....

should give the servers to someone who can handle em...and not just go home at 22.00 and say thats it for today then back and try tomorrow...

they have lives too apparently... and mybe its not that simple to fixx. maybe will take a day or 2 (hope not)

 

[spook]

Could imagine they'd had most if not all of their technician teams at work with the patching yesterday from early morning. Refusing them to go home and rest and have them working on the edge of exhaustion doesn't sound like a good idea to me. More prone to errors, overlooking things and such.

Letting the teams get some sleep yields better chances of the whole thing working properly the first time. Even though it adds 8-10 hours of downtime initially, it may save us some days in the end.

 

[hrala]

yea ok i see ya point but a big firm like that should do shifts like every
big firm never heard of 24/7 thats why we pay subs or not..

 

[Logann]

they have lives too apparently... and mybe its not that simple to fixx. maybe will take a day or 2 (hope not)

they may have lives ....but they do get payed (WITH MONEY FROM YOUR SUBSCRIPTION) to fix problems. They get paid to test systems and to implement new software and ultimately, they get paid to keep customers i.e us, happy. GOA seems to constantly fall down when it comes to customer care. Yes I understand that the systems they are dealing with are complicated and may have problems which will take time to fix but the 1 paragraph on the news page just simply bollox. how about some form of time frame for servers opening or a better explaination of the problems encountered.
At the end of the day I pay for a service and dont expect to be told that technitians will look at it when they have better conditions i.e in the morning because its past knock off time.
I wish I could do that in my Job

 

[Meski]

um this has to be the worst company ive ever seen, customer care wise. i cant even begin to imagine something like this happening in usa.

 

[Funkdocta]

The getting kicked to character select screen bug was in the last version!

I got it a few times, all you had to do was click on play and it would continue to load you into the zone you where trying to access. Not exaclty a game destroying bug.

 

[Kami]

I seriously doubt these servers will be back before next week, months of testing and it screws up? Now they're talking to Mythic, that's surely a bad sign. Personally I might even put off playing for a few days after they do come back just incase they have any more problems, dont want my characters stripped because of a bug AGAIN.

 

[Macht von Schalburg]

Im just abit anoyed that i have no clue if this is taking 3 days or 3 hours. would like some sort of knowledge about that.
I understand that its hard to know exactly when things will be working again, but just a shot on time would be nice....
Ye we might be dissapointed if they say something and then prospound again, but rather that then not knowing anything.

 

[Spyte]

Broceliande was up from 8am to 9am this morning so they're already up and testing - hopefully it won't be too long now.

 

[Macht von Schalburg]

First good news ive heard spyte:worthy:

ppl talking about weeks etc. Sounds a bit wild

 

[tierk]

Well at least i have the beach to console myself with and its the weekend over here, InC bottle of Stoli and a wicked barbeQ