Rightnow...

[vestax]

Anyone know how to create a rightnow account?

I have tried both my account user/pass & Subscription user/pass and it doesn't work.
I have also just entered my username into the "retrieve password" screen but it says that its unknown...

Any help would be appreicated...

Thanks

 

[Larra]

hmhm it used to be that you had to use your original game password and login

even if you had changed your password, the rightnow wanted your original password - but i think they may have changed that now

only thing i can suggest is login into your account at camelot-europe and make sure you have the right email address etc...

or their info...

"Each player with an active European DaoC account also has a RightNow account with which he can ask questions to the Customer Support. The login / password for Right now are the same than the ones you use to play DaoC. Your login / password are private and you should never give them to anyone."

"For all problems related to registration or loss of passwords, you can directly use this email (subscription@goa.com).
Important ! Only registration problems and loss of passwords will be checked, all other problems sent to this email will be ignored !"

i'd say that happily classes as a registration problem as your account should come with customer support

 

[vestax]

I emailed them at subscription@goa.com 2 days ago and havnt heard anything back...

And i have tried logining in serval times.. just doesnt like my games username

 

[vestax]

Bump

 

[Ragnarok1978]

I heard something along the lines, that is you change your passwords, they change for the game but not for the use of the website.

Did you change your password at some point, and have you tried the original one?

 

[vestax]

still the original passwords...

 

[vestax]

Update: After i emalied GOA stating that i couldnt login to rightnow with my user/password i recieved this email..

-------------------------------------------

Greetings,

Here's your personal information to play the game and contact the Customer
Support :

- CD-key : <censored>
- your GAME login is : <censored>
- your GAME password is : <censored>

To acccess your account information (through the link « my account » on the
official website http://www.camelot-europe.com) and update your personal

information or your billing method :

- your SUBSCRIPTION login is : <censored>
- your SUBSCRIPTION password is : <censored>

Keep preciously this information in a safe place. It is advised to print this
email upon reception.

Warning : NEVER communicate your passwords. You will never be asked for them by
the members of the Dark Age of Camelot - Europe team.

Install the game, if it's not already done, and, when prompted, enter your
CD-key. The game will be automatically updated. Enter your GAME login and
password, select the server you want to play on and let the adventure begin !

For questions or problems related to the game, please use our Customer Support
interface : http://faq.camelot-europe.com

-------------------------------------------------------------

Nice one GOA.. took you 72 hours to tell me information that i already knew <claps>

 

[Ragnarok1978]

So in other words you still cannot log in?

Try having one of their people test it, heh...

 

[Larra]

lol classic customer support

as silly as it sounds, but are you sure you're typing in your password CaSe SenSiTiVe?

failing that, email them again pointing out you have lost xxxdays/weeks because of this which is still unresolved...you may get credit on your account!