question for Requiel

[e]

Fledgling Freddie
Joined
Jan 9, 2004
Messages
389
Why can't you guys make changes to Rightnow (or your system/whatever) so ppl with multiple accounts with same e-mail can log in? I can't see how it could be that hard tbh.

I have a friend who has a bug-problem, but can't get support duo to the fact that he can't login to rightnow. As time goes, you guys will probably say just something like "sorry, it's been too long time can't or wont help because some lame policy". Bug happened when you patched to the current patch. When is the "too late" timer up?
 

Ormorof

FH is my second home
Joined
Dec 22, 2003
Messages
9,817
erm, afaik if you have multiple accounts with one email only one account will have rightnow access
 

Zenythe

[GOA] English Servers GM
Joined
Jun 8, 2004
Messages
332
That is exactly it. If you have several accounts registered with the same email addy you will only have one RightNow account. If you try one login and it doesn't work try one of your others. For the most part it is going to be the newest account registered to that particular email addy.
 

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