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- English -

Resident Freddy
Joined
Apr 7, 2004
Messages
5,263
I just messaged goa about no longer able to access an email, where my new pass was sent too.. how long will they be to reply? :)

1 Day
2 Days
3 Days
4 Days
5 Days +
Never
 

- English -

Resident Freddy
Joined
Apr 7, 2004
Messages
5,263
Which is kinda great as it has just been activated for another month!!
 

old.Whoodoo

Can't get enough of FH
Joined
Dec 24, 2003
Messages
3,646
- English - said:
I just messaged goa about no longer able to access an email, where my new pass was sent too.. how long will they be to reply? :)

1 Day
2 Days
3 Days
4 Days
5 Days +
Never
Time taken till players figure out this is their own fault, and should have sorted it before it got to this

1 Day
2 Days
3 Days
4 Days
5 Days +
Never

Priceless:touch:
 

- English -

Resident Freddy
Joined
Apr 7, 2004
Messages
5,263
i emailed them 2 days ago and no reply... is this just blatent ignorance?
 

Bahumat

FH is my second home
Joined
Jun 22, 2004
Messages
16,788
- English - said:
i emailed them 2 days ago and no reply... is this just blatent ignorance?

maybe one of the gm's from here can help you, i spoke to one about this and they were very helpful....maybe they helped my request get processed a bit faster.
 

soze

I am a FH squatter
Joined
Jan 22, 2004
Messages
12,508
You cannot access your registered email
If you need new passwords but your email address is no longer valid or someone has hacked your email and you need to change the email address for security, you will need to email subscription(at)goa(dot)com withthe following info:
Account name
Real name (as it appears in the registered details)
Real address (again as per the registered details)
CD-keys that you used to create the account
Original email address (as per registered details)
New email address
Clearly state the reason for needing to change the email address and be ready to answer additional questions about your ownership of the account if the subscription service need them. They will be able to change the registered email address for you and you can then request new passwords as above. Depending on their workload, they will answer within a couple of days. Do not keep reopening your query through RightNow as this will simply push it further down the queue and mean you will wait longer for an answer. If you have several sets of CD-keys and don't know which keys are for which account just send in all the ones that you have and the subscription service will be able to sort them out for you.

https://forums.freddyshouse.com/showthread.php?t=67303

It says it can take a cuple of days.
 

z1nox

Fledgling Freddie
Joined
Nov 18, 2004
Messages
136
last time i msged GOA it took them 6 mins to answer :clap:
 

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