Payment Help! plz

[Doogle]

Ive been trying all day to pay for 1 month of DAoC... i have not played for 2-3 months as problems at home.

When i goto the Secure payment section then click to goto the payment site.. from the invoice.. it does not load. it just stays and says please wait... i have waited but nothing happens.. and if i close and go back to my account and try ordering again i get this msg instead of an invoice:

-------------------------------------------
Your transaction is being processed…


Reconnect yourself in the ‘My account’ directory in about 3 hours to check the state of your login and GAME password. If the state is not ‘Ok’, please access one more time to the secure payment form.


The DAoC team.


-----------------------------------------

I waited the time it said but it the status stilled said closed...
can anyone help?

 

[eminemshow]

ive also haveing that problem also ive bin trying to update my account all day if this is how good they treat there customers soon they will have none left.i have reported this to rightnow i suggest you do the same.

 

[Doogle]

m8 i cant go on rightnow i lost my pass and some reason they wont send me my pass when i put my username in for it to send out to my email address...

if so many ppl cant go on i guess they must b havin trouble their end.. give it till next week and if nout happens then bye bye DAoC

 

[arkanaz]

Quote
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m8 i cant go on rightnow i lost my pass and some reason they wont send me my pass when i put my username in for it to send out to my email address...
----------------------------------------------------------

This is because your account isnt active. Only active accounts can use RIGHTNOW!, wich sucks deeply.

I have same problem

 

[acuda]

mm lol i access rightnow via my email address as my Login name .
My GAME login/pass doesn't work even when account was active so i gotta use my email addres lol

 

[tris-]

Dark Age of Camelot subscription


The registration page is momentarily unavailable, please try again in a few minutes.
We are sorry for the inconvenience.





Copyright © 2001, Wanadoo & Mythic Entertainment.

 

[Doogle]

n3wbie some times it works and sometimes it dont... still if it is to be down it should be down.. and they should have more of a warning ect...

 

[tris-]

thats what the page is saying to me now, is it saying that for anyone else?

 

[Doogle]

it has been on and off... sometimes u can get in sometimes u cant

 

[loogiechiken]

same problem here - I guess it will be sorted in a few days.

My worry is that the transactions have been duplicated

 

[Doogle]

well i think that the DAoC euro server has gone down or summit

http://www.camelot-europe.com

wont seem to load

 

[loogiechiken]

same here

 

[Doogle]

wonder why????

dont look at me

 

[old.Gromnir]

www.camelot-europe.com is up again now, but I still can't pay :/
I'm just left hanging.

Bloody hell!!!!!!!!!!!!!!!

 

[Doogle]

init... i hope it lets us pay 2morro or thru the week

 

[old.Gromnir]

Your transaction is being processed…


Reconnect yourself in the ‘My account’ directory in about 3 hours to check the state of your login and GAME password. If the state is not ‘Ok’, please access one more time to the secure payment form.


The DAoC team.


:/

well im of to bed anyway

 

[tris-]

stupid piece of crap still does not work.

 

[loogiechiken]

bah and double bah.

18 hours since first attempt and it still doesnt work

 

[biffo]

I have had the same problems this week, so after much anger i called my brother today and gave him my creditcardnumbers and password and it worked on the first try for him. so maybe u could try it from another computer

 

[tris-]

Dark Age of Camelot subscription


The registration page is momentarily unavailable, please try again in a few minutes.
We are sorry for the inconvenience.





Copyright © 2001, Wanadoo & Mythic Entertainment.

:sleeping:

 

[Doogle]

WAHOOO ITS WORKING!!!!

just got back from skool... rushed upstairs had a piss then i came on my comp and tried... LOL

 

[eminemshow]

i can access the payment method but after i have put in the details it says there is a technical fault so i still cant update my account

 

[loogiechiken]

<looks at clock> mmmmmm 15 minutes to go w00t

Will try it when i get home and hopefully it will work

 

[loogiechiken]

seems to be working fine now

 

[eminemshow]

lucky u 2 damn it still aint working for me so if it still aint working in a few days then bb daoc and ill play something else cant be arse to be putting up with shit customer service like that its took them 3 days to reply where as before they have sorted a problem i had once in just a few hours.