Opentransit - help

[Littles]

Hi all, i hope you can all see the below image. Basically it shows a pingplot with a trace count of 920 and a 1 second interval and there being a 100% packet loss on a unamed 10th hop followed by 2 50%+ packet loss hops at opentransit in france. Is there anything i or my ISP can do about this or is it a case of waiting? Been like this for 5 days now. Any help is appreciated.


http://www.esnips.com/doc/fad1f17a-6d61-448c-8fba-a092b17ee78d/PingPlotter

 

[Davejohnson]

the 100% ones just means you cant ping that IP, the other ones looks like trouble tho.

and yes, call your ISP, tell them about the problem, most likely you will be instructed to mail them your traceroutes, so make one from say, 19:00 to 22:00 and save (choose 2.5sec instead tho, ive noticed sometimes that you get weird results when using the 1sec option).

also make sure to run virusscans, spyware progs etc to be sure i guess

 

[chretien]

^ What he said, it's the route between the last Alternet hub and the London OT hub that seems to be causing the problem so it looks like it's an issue with the big London international exchange. You're also getting mad spikes all the way through the Pipex network from the very first hop so definitely aggro them about it.

 

[Darzil]

What problem are you actually getting ? There appears to be no packetloss at the final hop, so it's not packetloss causing LD's or Lag if that's your issue. There may have been some latency (read minor lag) Between 11:13 and 11:14 there, but that could have been just a local download.

Is the blank between 11:16 and 11:17 just you switching off pinging for a moment ?

Darzil

 

[Gahn]

It has packet losses on London OT hub and 2 subsequent hopes (the ones responding): send that image to noc@opentransit.net for starters.
That said all the Pipex route has awful spikes which u should slap em about it.

 

[Littles]

Hey guys. Thanks for the replys so far.

What problem are you actually getting ? There appears to be no packetloss at the final hop, so it's not packetloss causing LD's or Lag if that's your issue. There may have been some latency (read minor lag) Between 11:13 and 11:14 there, but that could have been just a local download.

Browsing is fine but if i log onto camelot i will get red loss spikes constantly, like once every 10 seconds that last for about 5 seconds. I go LD quite alot to when the loss last for longer periods. It's simply impossible to play camelot at the moment. Surely if there is packet loss at hops before the final hop then that will effect the overall connection? Comms confuses me though tbh.

This is the same for 3 different machines i have tried via my router and i have also tried the USB modem in place of the router with the same results.

Is the blank between 11:16 and 11:17 just you switching off pinging for a moment ?

Yeh, well spotted...your good

It has packet losses on London OT hub and 2 subsequent hopes (the ones responding): send that image to noc@opentransit.net for starters.
That said all the Pipex route has awful spikes which u should slap em about it.

I will do this when i get home from work but the thing i dont get is why does this only seem to be effecting me?, if there was a problem with OT (which my graphs seem to show there is) why doesn't it effect other UK people that i know go through the same hops.

 

[Davejohnson]

dont know if the buffer overflow/checksum offload gets you packetloss on a pingplotter.. but could be worth trying to put them both off (advanced settings on your network card), it _might_ help, who knows..

 

[Gahn]

dont know if the buffer overflow/checksum offload gets you packetloss on a pingplotter.. but could be worth trying to put them both off (advanced settings on your network card), it _might_ help, who knows..

In that case it should start before, surely there are some problems on that Internet trunk, could be if he got it on that affects him more than others.

 

[Littles]

Here is a updated link using 1200 samples and a 2.5 second interval....pretty much the same result

http://www.esnips.com/doc/f2a5d50a-7604-493d-89c1-749510e7986d/193.252.123.45

It has packet losses on London OT hub and 2 subsequent hopes (the ones responding): send that image to noc@opentransit.net for starters.
That said all the Pipex route has awful spikes which u should slap em about it.

Just tried mailing opentransit with a .jpg attachment but i got a automated reply as below
Can anyone make anymore sense from this?


Date: Tue, 27 Mar 2007 19:07:19 +0200 (MET DST)
From: "Mail Delivery Subsystem" <MAILER-DAEMON@opentransit.net> Add to Address Book Add Mobile Alert
To: richard1032@yahoo.com
Subject: Returned mail: Service unavailable

The original message was received at Tue, 27 Mar 2007 19:07:13 +0200
(MET DST)
from [193.251.151.12]

----- The following addresses had permanent fatal errors -----
noc@ajax.opentransit.net
(expanded from: <noc@opentransit.net>)

----- Transcript of session follows -----
... while talking to ajax.opentransit.net.:
>>> MAIL From:<richard1032@yahoo.com> SIZE=151573
<<< 550 5.7.1 Blacklisted by mail.castawayspell.com

Reporting-MTA: dns; mars.ftrsi.francetelecom.fr
Received-From-MTA: DNS; [193.251.151.12]
Arrival-Date: Tue, 27 Mar 2007 19:07:13 +0200 (MET DST)

Final-Recipient: RFC822; <noc@opentransit.net>
Action: expanded (to multi-recipient alias)
Status: 2.0.0
Last-Attempt-Date: Tue, 27 Mar 2007 19:07:19 +0200 (MET DST)

Final-Recipient: RFC822; <noc@opentransit.net>
X-Actual-Recipient: RFC822; noc@ajax.opentransit.net
Action: failed
Status: 5.0.0
Remote-MTA: DNS; ajax.opentransit.net
Diagnostic-Code: SMTP; 550 5.7.1 Blacklisted by mail.castawayspell.com
Last-Attempt-Date: Tue, 27 Mar 2007 19:07:18 +0200 (MET DST)

 

[Littles]

dont know if the buffer overflow/checksum offload gets you packetloss on a pingplotter.. but could be worth trying to put them both off (advanced settings on your network card), it _might_ help, who knows..

Gave it a go but no difference.

 

[Gahn]

Here is a updated link using 1200 samples and a 2.5 second interval....pretty much the same result

http://www.esnips.com/doc/f2a5d50a-7604-493d-89c1-749510e7986d/193.252.123.45



Just tried mailing opentransit with a .jpg attachment but i got a automated reply as below
Can anyone make anymore sense from this?


Date: Tue, 27 Mar 2007 19:07:19 +0200 (MET DST)
From: "Mail Delivery Subsystem" <MAILER-DAEMON@opentransit.net> Add to Address Book Add Mobile Alert
To: richard1032@yahoo.com
Subject: Returned mail: Service unavailable

The original message was received at Tue, 27 Mar 2007 19:07:13 +0200
(MET DST)
from [193.251.151.12]

----- The following addresses had permanent fatal errors -----
noc@ajax.opentransit.net
(expanded from: <noc@opentransit.net>)

----- Transcript of session follows -----
... while talking to ajax.opentransit.net.:
>>> MAIL From:<richard1032@yahoo.com> SIZE=151573
<<< 550 5.7.1 Blacklisted by mail.castawayspell.com

Reporting-MTA: dns; mars.ftrsi.francetelecom.fr
Received-From-MTA: DNS; [193.251.151.12]
Arrival-Date: Tue, 27 Mar 2007 19:07:13 +0200 (MET DST)

Final-Recipient: RFC822; <noc@opentransit.net>
Action: expanded (to multi-recipient alias)
Status: 2.0.0
Last-Attempt-Date: Tue, 27 Mar 2007 19:07:19 +0200 (MET DST)

Final-Recipient: RFC822; <noc@opentransit.net>
X-Actual-Recipient: RFC822; noc@ajax.opentransit.net
Action: failed
Status: 5.0.0
Remote-MTA: DNS; ajax.opentransit.net
Diagnostic-Code: SMTP; 550 5.7.1 Blacklisted by mail.castawayspell.com
Last-Attempt-Date: Tue, 27 Mar 2007 19:07:18 +0200 (MET DST)

Uhm try opentransit.com