News from GOA website

[old.Ramas]

The ongoing disaster that is GOA's DAoC web prescene has this to say...

This news will be a bit special due to the release of Shrouded Isles.

Official website :

Our website has been under heavy pressure since Wednesday due to the incredible amount of players trying to access the various secured pages (activation and subscription). Today, the traffic is lower and while you may encounter some slowdown, you should not have any trouble activating or renewing your account. Remember to empty your internet cache and only to use direct links from the homepage.

Our customer support tool RightNow has also been under siege since the release of Shrouded Isles and we had to make it unavailable for some time. You will be able to contact the Customer Service as soon as possible. The traffic on our platform has been very heavy for the last 48 hours ; dozens of thousands of add-ons were sold and while our customer service has a lot of reports to answer, things are getting better and better every hour. A temporary webpage, with the most common issues, can be found here.

Some technical information :

Some players noticed that they were missing some characters on their SI CD KEY. If you have 34 characters, we adapted our registration process and you will be able to register even with only these 34 characters. Your CD Key will therefore work normally. If you still have issues, please double check that you typed the CD Key correctly.

Some players with a GeForce 4 reported that they were unable to see the new water effects. This is normal if your card is of the MX series. Only GeForce 4 Ti (4200, 4400, 4600, and 4800) can display the water effects fully.

What now ?

Various minor fix patches (both client side and server side) are being worked on and will be applied on the live servers early next week. We will give you a plan of the maintenances as soon as possible. We are now entering the normal routine after every big patch. We are also keeping a very close eye on the new SI zones since the network architecture has been modified for the add-on. The server upgrades will also carry on and the next servers to be upgraded will be Ys and Stonehenge. The add-on is live, but there is still lots of work ahead for our technical teams.

The translation team finally received their Christmas gifts and will take a well deserved holiday after 3 months of intensive work and before the arrival of the next patch. As of today, we are not 100% sure of what the next version will be, but most likely it will be the patch 1.59, maybe even 1.60 which is still being tested in US.

That is more or less what will happen in the coming days.

We would like to thanks everyone who offered both patience and understanding on the very long Wednesday, the volunteers who helped us a lot during the tests. We thought this add-on had to be patched on Wednesday no matter what, and according to your feedback, this was the way to go.

Happy hunting everyone and have a good week end !

Apologies for those who have already seen it but the daoc site is running slower than a Simulcrum through molasses, so I thought posting it here might help some people.

In summary:

- If you can't register it's your own damn fault and nothing to do with us guv'nor.

- Also, if you think you're getting any more patches before summer you can go jump - because we can't be arsed with the translation.

OK, maybe my experience of the last 2 days inserted a little 'attitude' into my summary, but the basic gist is there.

 

[luapo]

I can't even get to the Account setion of the camelot-europe to activate SI, can any one help

 

[old.Ramas]

Nope.

GOA are either lying above or being massively over-confident about the state of their web non-prescene.

 

[Aeiedil]

just be patient hehe

 

[Olgark]

Been trying for over 1 hour now to activate my SI add on. And still get the message saying try in a few minutes.

 

[Repent Reloaded]

'just be patient hehe'

Fuck that, i've had enough, 3 days I've been waiting to get on SI now and its taking the PISS I've had enough!!!!!! argh I need to hit someone!!!!!!!

 

[Olgark]

3 days ?
Its a simple thing to do so why do GOA keep on messing things up?
In EQ to actiavte a add on you type in the CD number at the server select screen. god knows why they cant do it for this game as well.

 

[luapo]

GOD DAMN GOA, i know i even have been trying as long sa most of you guys, and im pissed now, so i can't imagine how you guys are feeling ARGH

 

[katt!]

Originally posted by Quaz-
'just be patient hehe'

Fuck that, i've had enough, 3 days I've been waiting to get on SI now and its taking the PISS I've had enough!!!!!! argh I need to hit someone!!!!!!!

just say no to goa! QUIT!







.
please?

 

[Sol-]

ok

 

[old.Glendower]

I saw this coming

And people keep asking me:

"Why didnt you get SI???"

 

[SilentDeathjjla]

Sunday morning *looks to see if account page has been fixed then rembers GOA are running it* aw well wont be up for a few days then.

 

[ilovetisme]

Rofl

Translators tired my swollen Jap's eye ....

All I do all day is make the "foreign" versions of Ps2 Xbox PC etc games, from localisation translation of the languages (Poor Goa they have how many to do?) from Algerian to bleedin erm can't think of a language beginning with Z but you get the drift...
Methinks if their poor translators have tired ikkle wikkle fingers and sore red eyes from the nasty weeny patch translation, I know a few who would piss it in their sleep and a millionth of the time, don't give us bullshit - it stinks from a mile off.


Next time u get stuck - try these (/em strokes Goas head) I use em - stop hiring fkin monkies to (badly!) translate and stop the excuses..

http://www.v-s-i.com/

 

[thorwyntf]

Woke up at 4:15 AM this morning because my cat decided to launch some heavy attacks on her own tail while sitting on my knees. Tried to register SI for about 20 minutes. At 4:15 AM!!!
Failed.

still not king

 

[Olgark]

After 15 mins i managed to get the log in screen then no futher after that. The only reason they took down Right Now was they knew this was going to happen and did not want to face the complaints. I have looked for emails and phone numbers for GOA and they dont have any on their main web site nor does Wanadoo. Makes me wonder what sort of company Mythic found when I look at the service we get and the lack of info from the people we pay for a service which we are not getting.