Micro Direct
- Thread starter Gamah
- Start date
Chronictank
FH is my second home
- Joined
- Jan 21, 2004
- Messages
- 10,133
No problems for me either, dont know about customer services as i havent had any problems.
Check these also you might get things cheaper,
http://www.overclockers.co.uk/ - very reasonable apart from peripherals and delivery is a little expensive
http://www.dabs.com
http://www.komplett.co.uk
http://www.aria.co.uk/
http://www.microdirect.co.uk/
http://www.ebuyer.co.uk
http://www.insight.com - take with a pinch of salt, i only used them once and the delivery time sucked
http://www.tekheads.co.uk/s/index
http://www.crucial.com/uk <-- look here for memory as they sometimes have offers which are VERY cheap
http://www.novatech.co.uk/novatech/
http://www.scan.co.uk
http://www.refreshcomputers.com/ - dont usually find cheap deals on here but worth a look anyway
http://www.tekheads.co.uk/s/index - not used them myself
Check these also you might get things cheaper,
http://www.overclockers.co.uk/ - very reasonable apart from peripherals and delivery is a little expensive
http://www.dabs.com
http://www.komplett.co.uk
http://www.aria.co.uk/
http://www.microdirect.co.uk/
http://www.ebuyer.co.uk
http://www.insight.com - take with a pinch of salt, i only used them once and the delivery time sucked
http://www.tekheads.co.uk/s/index
http://www.crucial.com/uk <-- look here for memory as they sometimes have offers which are VERY cheap
http://www.novatech.co.uk/novatech/
http://www.scan.co.uk
http://www.refreshcomputers.com/ - dont usually find cheap deals on here but worth a look anyway
http://www.tekheads.co.uk/s/index - not used them myself
Naetha
Fledgling Freddie
- Joined
- Dec 22, 2003
- Messages
- 1,564
Only experience with Micro Direct has been crap. Yes they're cheap, but customer service leaves a lot to be desired.
I ordered a set of sennheiser in ear headphones in silver - they had silver and black ones, and both were marked as being in stock. I paid £4.99 in delivery charges, but I was happy with that, as they said small items such as cables and earphones would be sent out by royal mail and would be postable though the letter box (ideal if you have a full time job, and the royal mail depot is 200 yards down the road).
10 days after ordering (estimated delivery time was 3-5 days) I got pissed off and rung them up asking where my headphones were. They said that they weren't in stock, and were expecting them to come in any day now. When I made a scene and explained that I needed them as soon as possible, they went on to say that actually they weren't expecting them in for another two weeks, and did I want to switch my order to the black headphones instead? I only got this response when I pressed them on the phone - I dind't get any emails or anything informing me that my headphones were no longer in stock.
So then I waited another 5 days expecing my headphones to turn up on the doorstep. What did turn up, after another week, was a card from City-Link saying they'd tried to deliver a parcel blah blah too big to go through the letter box etc. Cue a 5 mile drive to their depot, waiting for half an hour while they find it etc, at which point they bring in a big cardboard envelope (almost A3 size) with my headphones in one tiny little corner. Fully packaged my headphones were about the size of a mobile phone, so why they put it in such a huge envelope and sent it by city link I don't know.
Thats why I'm never going to use Micro Direct again.
I ordered a set of sennheiser in ear headphones in silver - they had silver and black ones, and both were marked as being in stock. I paid £4.99 in delivery charges, but I was happy with that, as they said small items such as cables and earphones would be sent out by royal mail and would be postable though the letter box (ideal if you have a full time job, and the royal mail depot is 200 yards down the road).
10 days after ordering (estimated delivery time was 3-5 days) I got pissed off and rung them up asking where my headphones were. They said that they weren't in stock, and were expecting them to come in any day now. When I made a scene and explained that I needed them as soon as possible, they went on to say that actually they weren't expecting them in for another two weeks, and did I want to switch my order to the black headphones instead? I only got this response when I pressed them on the phone - I dind't get any emails or anything informing me that my headphones were no longer in stock.
So then I waited another 5 days expecing my headphones to turn up on the doorstep. What did turn up, after another week, was a card from City-Link saying they'd tried to deliver a parcel blah blah too big to go through the letter box etc. Cue a 5 mile drive to their depot, waiting for half an hour while they find it etc, at which point they bring in a big cardboard envelope (almost A3 size) with my headphones in one tiny little corner. Fully packaged my headphones were about the size of a mobile phone, so why they put it in such a huge envelope and sent it by city link I don't know.
Thats why I'm never going to use Micro Direct again.