Many many problems - help with any appreciated.

S

(Shovel)

Guest
OK, you may remember me posting a few times about my girlfriends computer that I built up a couple of weeks ago. We had problems then and now it's got worse.

I'm just going to post a list of problems and if you can help with any of them, I'd be really really grateful, it's starting to get silly now...

Spec:
AMD Duron 1.3
-- ThermalTake Volcano 7+ CPU Fan
Abit KD7 Motherboard
-- Onboard VIA LAN
-- Onboard 6 Point AC'97 Sound
-- USB 2.0
128 MB Crucial DDR266
64 MB Geforce 2 MX 400 (Abit)
Seagate Barracuda IV 40 GB Hard Disk
Lite On 52x24x48 CDRW
Teac Floppy Disk Drive
Dell 17" Monitor
MS Wheel Mouse Optical (USB)

Windows XP Home SP1
Office 2000 SP3

Problems:

#1 Memory
We orignally bought 256 MB. However, one the 128 sticks was faulty so we had to send it back (beep errors on start up, no booting).
We though this fixed it, however, as of this morning, Jo booted up and the computer froze on the login screen. Rebooting the beep errors have returned. She says that it is the same error as before. No idea what caused it. And no, it hasn't been dropped.

#2 Floppy Disk Drive Crashes.
Works for boot disks (or did certainly), when you try and access a disk in XP though, computer freezes up. We removed it from Device Manager and re added it, but to no avail.

#3 ZoneAlarm 'memory loss' issues
Running ZoneAlarm 3. Jo tells it to let a program on the internet, and checks the "Remember this" box, but it will sometimes ask again and again on future boot ups (e.g. it will only remember for that session).

#4 ICQ. She logs in, I log in, neither of us appear on the other's contact list. On the *old* computer though, which uses the same network connection, there were no problems.

#5. Network connection issues on start up. The old machine - a network set up Windows 95 (B or C) had no problems with the University network it connects to (there is no log in btw). However, although XP usually works first time, Jo very often has to use the "Repair" button on the Network Connection, or when that fails has to restart to get it connected right. I believe that it fails on "Trying to renew the IP address".

#6. "Slowness". I think this is RAM, but there are regular instances of individual windows taking an age to pop up from the taskbar. As well as the shortage of RAM she also has nVidia NView running (I think).
So, it's looking healthy then... any tips or help very very much appreciated.

My plan so far is:
1) Reseat the RAM, once refund from Dabs comes through on the returned stick, get the full amount of RAM in there.

2) Take my own floppy disk drive down there with me next time I go, with my own cabling and swap them, see if that fixes it.

3) Disable nView, I did that on my own system yesterday and my own windows seem to pop up much quicker now.

But the new memory problem is more than a little perplexing...


Thanks for any advice,

Ben/Shovel and Jo.
 
S

smurkin

Guest
We orignally bought 256 MB. However, one the 128 sticks was faulty so we had to send it back (beep errors on start up, no booting).

I heard the most common reason for RAM breaking is variation in your power supply output. I dont know if this is true or in fact your problem, but I had a similar problem and it took 3 tries to get RAM that consistently worked. If your 3rd replacement blows...maybe the ps ???

#3 ZoneAlarm 'memory loss' issues

I have had this alot (or at least a similar problem). Mostly, when I upgrade/patch a program or move its position on the hard drive, or reinstall the program. ZoneAlarm thinks its a "new" program and insists on asking you if its ok to let it thro.
 
Y

~YuckFou~

Guest
Sounds like a borked OS tbh, so many different problems.
 
W

Will

Guest
Problems:

#1 Memory
Sounds like a b0rked mobo to me, but don't rush out to change it. It could also be a short with one of the mobo screws

#2 Floppy Disk Drive Crashes.
Remove it totally, no more temptation

#3 ZoneAlarm 'memory loss' issues
PC isn't shutting down properly

#4 ICQ.
Sounds like a firewall issue

#5. Network connection issues on start
I had the same fault recently...it was the BIOS on the mobo that was bugged

#6. "Slowness".
Seeing a theme here

Flash that BIOS, if that fails, check the mobo carefully, then RMA it. Also try clearing the CMOS for now, see if that lets you boot.
 
S

shadow`

Guest
Note to Shovel: Don't attempt to build PCs anytime soon.
 
S

(Shovel)

Guest
Thanks Will. We're heading toward motherboard show down ourselves. I guess we'll just have to poke it and find out.

Motherboard short is probably unlikely since I put washers on all the screw holes to try and avoid that. Abit motherboards are also pretty good for layout when it comes to shorts. Or is there something that could cause a short on the underside?

Regarding power supply, is there a good way to test the quality of it? I think we have a diagnostic program on there that came with the motherboard. Is there a good source of MAX/MIN values that each voltage should adhere to?

Thanks.

Oh, and:

Originally posted by shadow`
Note to Shovel: Don't attempt to build PCs anytime soon.

I'd take your advice, but three 100% successful builds out of four is still a pretty reasonable record to me. So shhh. :p
 
S

smurkin

Guest
Regarding power supply, is there a good way to test the quality of it? I think we have a diagnostic program on there that came with the motherboard. Is there a good source of MAX/MIN values that each voltage should adhere to?

Sorry, I'm really not an expert on this. Nearly everying I know about psus I read in this review recently and the thing about psus burning RAM here.

Maybe some of the gurus of this forum can shed a little light on this ;)

*edit* However, come to think of it, if you got an A-bit board, you probably got via HM software with it. This utility, I think measures the voltage on the mobo. Might be useful, but I get the feeling these fluctuations are more like spikes and you might not see them with viaHM :( . Anyone ??
 
W

Will

Guest
I'd say my Enermax PSU was fine, but 440W is maybe a bit much for most people (it is for me), and I've had one mobo die because of a power surge.
 
T

Testin da Cable

Guest
every time you mispell a smiley god kills a kitten, and I kill two kittens. at this rate there will be no kittens left soon and I will starve to death :(
 
A

Ash!

Guest
Originally posted by (Shovel)

Regarding power supply, is there a good way to test the quality of it? I think we have a diagnostic program on there that came with the motherboard. Is there a good source of MAX/MIN values that each voltage should adhere to?

Shovel You could try testing the PSU with a multi meter. You need to check power good on +5v, -5v, +12v & -12v. Red voltage probe goes in the ATX plugh and then touch your case with the the black. You should be able to get results from this test regarding the PSU
 

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