Login Truble

[amuse]

I cant log into the game, it says i doesnt subscribe to SWG, and must do that...

Any1 else having this problem???

 

[old.FIN]

look if your account havent been paid

 

[amuse]

Originally posted by old.FIN
look if your account havent been paid

my account is payed for, for 2 months from this date..

Your Account


Subscription Name Star Wars Galaxies Subscription
Period 3 month
Price $41.99
Account Status Closed
Orig. Purchase Date September 26, 2003

this is the info (no, im not giving the log in name on a public board

 

[amuse]

Can some1 be so kind as to contact a GM inside SWG an tell them aboute my problem?

would be a greate help, as the Tech suport probly will take 2 moths to give me an answer, and then its to late

and yes, im addicted to SWG , i need to play!!

 

[-Ziro-]

Originally posted by amuse

Your Account
.....
Account Status Closed
...

This seems to be the problem

Is there no way you can (re)activate your account?

Regards

 

[amuse]

Originally posted by ZiroWiz
This seems to be the problem

Is there no way you can (re)activate your account?

Regards

well not withoute paying for an extra 3 months, and id rather not do that, couse it has to go on my friends Visa card (im 16, and doesnt have a visa yet) and he just payed for me a month ago...

and there is realy no way i can do it withoute the help of SOE's crew.. and ive ben tryen to get in contact with them all day, and no repsonse.. tryed the online chat system, but that seems to be a joke from SOE, it ALWAYS says:
" Currently, all agents are unavailable at this time to take your chat. Please try again later or submit your question in email to swgsupport@soe.sony.com. Live Chat will be open from 9:00am to 6:00pm Monday through Friday PST"

NEED SOME HELP FROM ANY KIND OF SOE CREW! (some1 plz contact some kind of GM in-game, ti help me )

Edit:
i have even sendt 3 mails, with the topics:
1. Log in problems - urgent
2. URGENT!
3. PLZ HELP ME!

and addmited that i am addicted to SWG, and NEEEEED to play, couse theres nothing but crap on the telly, and no of my friends are home

 

[amuse]

Ive even instaled WC3 again and ruled in Hero Arenas om Battle.net

this means im DESPERATE!

 

[|WarpiG|]

may be a reason why no one is around at SoE

Customer Support Closed, Sunday October 26th.
The San Diego branch of Sony Online Entertainment customer service support is closed due to the wild fires raging throughout San Diego and the proximity of those fires to the SOE offices. While we have limited auxiliary support, normal operations will most likely be interrupted through mid-week.

 

[old.FIN]

account status closed

credit card what u used is full or not accepted.

ask from your friend does he has credit in there left

your payment with that credit card aint done.

ask from that credit card owner, u will c.

 

[|WarpiG|]

my friend also had same problem with his g/f's account, she put her adress into the CC billing details or something, and not the details of the CC account holder.

 

[old.FIN]

account closed= not been paid ...

had that , so i know

also if u been banned from game, what i dont think, then your account is also closed

that i didnt have had, so dont know for 100% sure

 

[amuse]

well we have located the problem with the acc.. it was the CC, duknow why thugh... my friend payed iwht the same card and is stil playing, and its a VISA..