Karak Azgal RvR scenarios broken

[Draylor]

So the RvR scenarios have been broken since yesterday evening: you can join as many queues as you like but no game ever takes place.

Nothing on GOAs site, nothing on their status threads here or elsewhere, a cynic might think they didnt even know it was broken.

 

[pez]

Nah, and optimist would think they didn't know it was broken.

A cynic would think they were well aware of the problem but are keeping quiet to try not to look bad

 

[Swiss]

Yeah its been annoying; I had assumed it was all the servers due to retail launch or something. If its only Azgal thats even more annoying.

 

[Gtk]

Really annoying since its much more fun gaining exp in there then chaining mobs. One good thing is that there has been alot of world rvr

 

[Clipse]

aaaah and I thought it was because Order had won this server!! Yay for King Arthur!

 

[Draylor]

Good old GOA. Addressing problems in a timely manner and communicating with their customers have always been their strong points.

 

[WarStyle]

Are there any plans to fix this??

Anyone know?... open world RR is so random and is just a destruction zerg for the most part at the moment...

Strange that it's just our server that has this bug..? hm

Warstyle

 

[Kami]

I'm assuming someone has actually bothered to report this as a bug? It's amazing how many people bitch and whinge but don't report faults to start with..

 

[Draylor]

Of course they have Kami. And those of us that did received the awesome reply of

Dear Customer,

Thank you for reporting the issue. We are aware of the issue and are working to
resolve it. We apologise for the inconvience and would ask for your patience.

Kind Regards,
W.A.R. European Customer Support Team

In other words they clicked the standard 'fuck off and leave us alone' auto reply button. Awesome!

 

[Heta]

think its more important to fix that my hair is sticking out of the hood I have, looks horrible

 

[Narzeja]

Of course they have Kami. And those of us that did received the awesome reply of

In other words they clicked the standard 'fuck off and leave us alone' auto reply button. Awesome!

Well, what sort of reply did you expect or hope for?

 

[Stazbumpa]

In other words they clicked the standard 'fuck off and leave us alone' auto reply button. Awesome!

What would you have said?

 

[Jupitus]

What would you have said?

Stop being a nob, Dray

 

[Khale]

Well we had the same on Karak Eight Peaks and they fixed it already (within a day). CSR confirmed it after I had asked them a question about it and they were working on it.

 

[Joxer]

Well, at least in your reply they admitted that there is a problem - the answer I got was:

Dear customer.

Thank you for your appeal. During off-peak hours there may not be enough players to start a scenario. If the problem persists, please fee free to contact us again.

Kind Regards,
WAR European Customer Support Team

Hmm....21.00CET, 20.00GMT - not quite sure that qualifies as off-peak

 

[Draylor]

Well, what sort of reply did you expect or hope for?

Duh, Ive no interest in replies, action to get it fixed is whats required.

I guess they consider having one of the games major selling points broken on release day as acceptable.

Oh and Jup, stop trolling :lol:

Well, at least in your reply they admitted that there is a problem - the answer I got was:
(nonsense)
Hmm....21.00CET, 20.00GMT - not quite sure that qualifies as off-peak

Arf, that even worse. So theyd been broken for 36 hours or more but their support monkeys didnt know there was a problem.

 

[Obilios]

u know what beats, scenario and RvR? Ganking. Thats why I choose Open RvR Server Bitches!

 

[Narzeja]

Duh, Ive no interest in replies, action to get it fixed is whats required.

I guess they consider having one of the games major selling points broken on release day as acceptable.

How did you gather that they consider it as acceptable?

 

[Heta]

u know what beats, scenario and RvR? Ganking. Thats why I choose Open RvR Server Bitches!

works well to gank on Core servers aswell, always someone around beeing pvp flagged and there mates have to help and so on

 

[Draylor]

How did you gather that they consider it as acceptable?

Inability to fix it, failure to even acknowledge its a problem.

Compared to the reaction the same issue received on Mythic run servers, heh.

 

[Narzeja]

Inability to fix it, failure to even acknowledge its a problem.

Compared to the reaction the same issue received on Mythic run servers, heh.

We are aware of the issue and are working to
resolve it.

Yea...

 

[Draylor]

Yea...

The reply I received and the replies received by many others dont necessarily match.

See the dozens of folks receiving the "theres no problem" response ...

 

[Popov]

It's fixed now but 2 days to fix what seems a simple issue (i.e. just reboot the server) is poor.

 

[MagnusGOA]

We've known of this issue and we've worked together with Mythic to resolve it. After we brought our servers back from maintenance at 13.00 CET today, scenarios was once again working on Karak Azgal - I tried it myself.

You'll find a post from me at WHA regarding this.


-Magnus