I am personally offended by the responses angry customers of GoA have gotten by GMs here on this forum. I would have expected that those who work in the customer service/maintance wing of GoA (like GMs) would have been people with a far greater amount of tact and politeness. The genuine grievences of customers produced by GoA's own failings in properly beta testing and fixing the bugs found in NF have been met with a coldness and dismissiveness. All this undermines the fact that we have recieved a defective product! I really don't think "its nothing to do with me" kind of attitude can be used as an excuse by any part of the GoA company to ignore the problems with NF. It is pathetic that in turn for being a defective product customers are patronisingly told to calm down as if nothing is wrong. And some how a one paragraph long post on their website is a good enough response when the game is unplayable in the SI client. And haven't you noticed that its always GoA passing the buck to Mythic when they have a problem, "Oh its not our fault its Mythic's they sent us the wrong files", well its your dam job to make sure they don't! So it is your fault, not only that its one you should have fixed before letting a patch go live!
If I bought a packet of Kellogs Cornflakes from my local supermarket, poured out the contents and found a dead 'bug' in between the ceral I'd be angry. If I went to the store manager and ask for an explanation and was told to shut up and deal with it, and that they already knew that they were putting dead bugs in Kellogs Cornflakes and pointed at a tiny sign at the front door saying, "It is 'known' that there are dead 'bugs' in boxes of Kellogs Cornflakes" so I should go and take it up with the people who put the dead 'bugs' in the ceral I'd be furious. Especially when the people putting the dead 'bugs' in teh ceral were part of the same organisation telling me its nothing to do with them!
What I'd want to happen is the for the manger of the store to appologise to me, whether it was their fault or not, and tell me how the problem was gonna be solved, if it was gonna be solved and what could be done for me to make up for it.
GoA=Useless Their GMs=Rude The Game=Broken Customers=Cheated Me=Angry and with every right to be.
If I bought a packet of Kellogs Cornflakes from my local supermarket, poured out the contents and found a dead 'bug' in between the ceral I'd be angry. If I went to the store manager and ask for an explanation and was told to shut up and deal with it, and that they already knew that they were putting dead bugs in Kellogs Cornflakes and pointed at a tiny sign at the front door saying, "It is 'known' that there are dead 'bugs' in boxes of Kellogs Cornflakes" so I should go and take it up with the people who put the dead 'bugs' in the ceral I'd be furious. Especially when the people putting the dead 'bugs' in teh ceral were part of the same organisation telling me its nothing to do with them!
What I'd want to happen is the for the manger of the store to appologise to me, whether it was their fault or not, and tell me how the problem was gonna be solved, if it was gonna be solved and what could be done for me to make up for it.
GoA=Useless Their GMs=Rude The Game=Broken Customers=Cheated Me=Angry and with every right to be.