If you are from Europe and ordered from EBgames.com

Urme the Legend · Jul 4, 2003

A friend told me I should mail them and ask what the status was.. even if it said "On hold" on the website. So I mailed them and got this mail back:

EBgames.com

Hello,

Thank you for contacting EBgames.com.Your order is currently on hold
because we need you to respond to our international email. Once you
respond to the attached email below, we can continue processing your
order.

* Important: Please reply to international@ebworld.com.

-------------------------------------------
Thank you for choosing EBgames.com as your online software store.

It has become increasingly difficult to obtain banking information
outside of the United States and its Territories. Therefore we are
holding your order for additional verification. As soon as we receive a
reply to this email we will verify your information. This may take up to
5 business days. If we are unable to obtain the appropriate information
from your issuing bank we may need to contact you.

In order for us to continue the processing of your order, we will need
you to do the following things:

Reply to this email to confirm that you would like to continue with your
order.

Please provide us with the best way to contact you if we need to obtain
further information.

If you are using an anonymous* email service such as Yahoo TM or Hotmail
TM please provide us with a paid, university, or business based email
address. This will help to speed up the processing of your order.

This process is necessary as it has become difficult for us to obtain
the proper verification for international orders. Please note that these
procedures are in place to protect the consumer and to also protect
EBgames.com. We apologize for the inconvenience and thank you in advance
for your prompt response and understanding.

*Anonymous e-mail services are usually web-based and free to use. They
allow customers to sign up and use e-mail services without providing
verifiable personal information. Examples of services that EBgames.com
classifies as anonymous e-mail providers are HotmailTM and Yahoo!TM
Mail. Paid ISP e-mail services are generally provided by ISPs like AOL
TM, MSNTM, and EarthlinkTM. These e-mail services require a more formal
registration process which provides more accountability.

If you require further assistance, we are available 7 days a week from 8
AM to Midnight EST.

Sincerely,
Carl
EBgames.com

So you must email them once first and then replay to international@ebgames.com before they deliver?! .. crazy imo.

envenom · Jul 4, 2003

lol go to gamestop u woulda had it by now

Urme the Legend · Jul 4, 2003

I need 2 copies and from gamestop.com you can only order 1

Xidic · Jul 4, 2003

I'm from Denmark, and also used EB-games.

Got the same mail about a week ago, and i replied to it.

After i replied, it took about 4 days or so, before my status on EB-games changed.

And now i have 3 copies coming

[PS]Fool · Jul 6, 2003

Game stop are outa the normal copy, and on the EB games registration, i cant seem to find U.K anywhere on it...hope i am being stupid, or i may have to wait till december

deygos · Jul 6, 2003

i cant seem to find U.K anywhere

yeah i had this exact same problem

[PS]Fool · Jul 6, 2003

Guess i will have to try dvdboxoffice :sleeping:

envenom · Jul 6, 2003

dont try there rofl u wont get it for months.

Faeldawn · Jul 6, 2003

SWG wont be released in Euro shops until later on this year.

Gamestop were very good imo, even if UPS did misdirect my game all over the uk it still only took 5 days.

Ebonn · Jul 6, 2003

I got mine from www.cdromshop.com i have a feeling theres a few weeks waiting list with them now though.

.Cask · Jul 6, 2003

I preordered late Februrary/early March with cdromshop and they told me that I was too late to get my copy in the first batch.

Cancelled that pronto.

SilverHood · Jul 6, 2003

i ordered my game on the day of release... had it the following monday

shame it cost me 57 quid, and thats without VAT on it...

edoa · Jul 6, 2003

tssss

Originally posted by Faeldawn
SWG wont be released in Euro shops until later on this year.

Gamestop were very good imo, even if UPS did misdirect my game all over the uk it still only took 5 days.