TdC
Trem's hunky sex love muffin
- Joined
- Dec 20, 2003
- Messages
- 30,925
right, you all know I hate couriers, even though and perhaps because of the fact I use them a lot.
here is my most recent hatebloom:
I ordered a HD set top box so I can connect it to my tv with HDMI (don't ask) mostly because my other box broke, and the only way to get a new one without them automatically sending an engineer over to your house to look at your box and tell you it is, in fact, actually broken is to upgrade your package. I hate those guys too, but that's not this story.
so, the cable/phone/tv/internet company obligingly and strangely efficiently sends me a new box. by courier. so naturally I am not home to accept the package because I happen to work, and not from home. Anyway, I get a "you suck because you weren't home" note, and the dreaded "we will deliver another time" note. And another, the next day. And the the awesomely cool "package is now at such and such a depot" note, which is what I enjoy, because then I can pick the parcel up myself. So I drive to the depot and hand over the note in the hope of speeding home and enjoying pr0n in HD.
I'm sorry Sir, the minion burbles, your parcel is not in this depot. But I have a pick-up-the-parcel note here in my hand!, I cry! Anyway, long search of the depot later, I agree that my parcel is in fact not there. The minion tells me that *I* must now call their tracking department, which I do. They helpfully inform me that my parcel should be in the depot. After some persuasion I get the minion in charge (a frighteningly helpful man who doesn't seem to actually do anything) to actually talk to his own tracking dept, and he told them it wasn't, and they made him look for it all over again. What happens is that I must then call their special department, who are quite special, but not in a good way, and order them to instigate a search for the parcel which I promptly do. They assure me they will get back to me within 5 working days.
12 days later (there were some holidays in between, I was lenient) I call them to inquire where my parcel is. Good news: my parcel has been found! bad news: they've helpfully sent the parcel back to the sender, eg my phone/tv/internet provider.
WHY! DID! THEY! NOT! SEND! IT! TO! ME!!!!!
so I remained calm, even though I knew that evil courier demons were laughing their collective arses off in the special layer of hell reserved for them, lawyers and dentists, and I asked the woman of the complaints office why they had sent the package back rather than sending it to me, the person it was addressed to, the person who had started a procedure to have the idiots who lost it be made to find it again, the customer, the person who was inconvenienced, etc, etc. She said she didn't know. I gave up at that point, and have now called the ISP/TV provider to get them to send the package to me again. It just seemed the easiest way
here is my most recent hatebloom:
I ordered a HD set top box so I can connect it to my tv with HDMI (don't ask) mostly because my other box broke, and the only way to get a new one without them automatically sending an engineer over to your house to look at your box and tell you it is, in fact, actually broken is to upgrade your package. I hate those guys too, but that's not this story.
so, the cable/phone/tv/internet company obligingly and strangely efficiently sends me a new box. by courier. so naturally I am not home to accept the package because I happen to work, and not from home. Anyway, I get a "you suck because you weren't home" note, and the dreaded "we will deliver another time" note. And another, the next day. And the the awesomely cool "package is now at such and such a depot" note, which is what I enjoy, because then I can pick the parcel up myself. So I drive to the depot and hand over the note in the hope of speeding home and enjoying pr0n in HD.
I'm sorry Sir, the minion burbles, your parcel is not in this depot. But I have a pick-up-the-parcel note here in my hand!, I cry! Anyway, long search of the depot later, I agree that my parcel is in fact not there. The minion tells me that *I* must now call their tracking department, which I do. They helpfully inform me that my parcel should be in the depot. After some persuasion I get the minion in charge (a frighteningly helpful man who doesn't seem to actually do anything) to actually talk to his own tracking dept, and he told them it wasn't, and they made him look for it all over again. What happens is that I must then call their special department, who are quite special, but not in a good way, and order them to instigate a search for the parcel which I promptly do. They assure me they will get back to me within 5 working days.
12 days later (there were some holidays in between, I was lenient) I call them to inquire where my parcel is. Good news: my parcel has been found! bad news: they've helpfully sent the parcel back to the sender, eg my phone/tv/internet provider.
WHY! DID! THEY! NOT! SEND! IT! TO! ME!!!!!
so I remained calm, even though I knew that evil courier demons were laughing their collective arses off in the special layer of hell reserved for them, lawyers and dentists, and I asked the woman of the complaints office why they had sent the package back rather than sending it to me, the person it was addressed to, the person who had started a procedure to have the idiots who lost it be made to find it again, the customer, the person who was inconvenienced, etc, etc. She said she didn't know. I gave up at that point, and have now called the ISP/TV provider to get them to send the package to me again. It just seemed the easiest way
