got returned mail? re: new passes

S

sir_gooner

Guest
Over the weekend I tried to send my details to subscription@GOA.com , the email was consequently returned, so I assumed the email would not be working until subs or rightnow came back online.

Last night was getting a little impatient so i sent my deatails again only to find they did not get returned this time !!! :)

Anyone else tried to mail and couldn't?

Just gotta hang around the letterbox for a week now?
 
A

acei

Guest
If you have not received your password (for instance if your email indicated in your profile was not correct), as this is the case for several hundred players, you will have to write to subscription@goa.com when it reopens, specifying your personal information (name, address…), as well as your Game login. Your IDs will be sent to you via post mail. This email address is for the moment saturated, but we are working on restarting the customer support and subscription section as quickly as possible.
The emails being sent atm won't be read or responded to because the email address is either not open or just not being read until rightnow is open.
 
P

phule_gubben

Guest
I hope they can solve this real soon.

It can't be fun looking at something through a window unable to participate. :(
 
F

-frostor-

Guest
so boring without daoc :'(
i demand a free week
 
M

mele

Guest
Will daoc give us all the free days to the ppl that HAVENT RECEIVE his email with the password yet? or they will just say no u just got a free day like rest cause ur email was wrong or other stupid things?
 
A

acei

Guest
Originally posted by mele
Will daoc give us all the free days to the ppl that HAVENT RECEIVE his email with the password yet? or they will just say no u just got a free day like rest cause ur email was wrong or other stupid things?
Although partially it is their fault that some weren't able to change their email address others changed their email address over a year ago and didn't update it on DAOC site, the EULA likely says information must be kept up-to-date so they won't have to give the ones that didn't have email address up-to-date any compensation :(
 
B

Blessus

Guest
Not easy to keep upto date tho when accounts page is never availible.
 
N

Nichneven

Guest
doh!

God, i'm gone for about 2 months, and find out someone hacked the passwords? or uhm.. whatever happened.. i have to email goa and get them to send me my pass via snail mail???????

I don't even know if I can be bothered. Everyone probably forgot me by now anyway :p

Leveling a 45 shadowblade... i don't suppose it's any easier than it was 2 months ago :p

Naz, if you read this, i lost your email :/ Send it to meeeeeeeee!


Nich
 
P

picard_locutus

Guest
Re: doh!

Originally posted by Nichneven

I don't even know if I can be bothered. Everyone probably forgot me by now anyway :p

Nich

I've not forgoten about u :)
 
W

Whisperess

Guest
Originally posted by acei
Although partially it is their fault that some weren't able to change their email address others changed their email address over a year ago and didn't update it on DAOC site, the EULA likely says information must be kept up-to-date so they won't have to give the ones that didn't have email address up-to-date any compensation :(

FYI it also happened to some people who had the correct email in their database. ( get all the account expired/renewed info etc etc ).
 
N

Nazghul-

Guest
Re: doh!

Originally posted by Nichneven
God, i'm gone for about 2 months, and find out someone hacked the passwords? or uhm.. whatever happened.. i have to email goa and get them to send me my pass via snail mail???????

I don't even know if I can be bothered. Everyone probably forgot me by now anyway :p

Leveling a 45 shadowblade... i don't suppose it's any easier than it was 2 months ago :p

Naz, if you read this, i lost your email :/ Send it to meeeeeeeee!


Nich

I can't send it to you since your inbox is full :(

Ps and you KNOW i miss you like crazy
 
I

injustice

Guest
Re: Re: doh!

Originally posted by Nazghul-
I can't send it to you since your inbox is full :(

Ps and you KNOW i miss you like crazy

i'm sent 3 mails with my information about pwd request but they didn't returned back.goA read ema@iLs.
 

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