GM please read

FAM87

Loyal Freddie
Joined
Jan 6, 2005
Messages
228
My payment on my account expired. Tryed to make another payment, though did a error, not sure what. Then i though, why not try again. well, logged on the payment site > subscribe and got the message; Unable to modefy your subscription, a invoice is currently in progress. Well, i have now been waiting for about 4 hours for a email with the payment link, and still dont get the email =/ Well, my question to you is, maybe you could speed up the process?

Allso send mail to rigth now about it, though now reply there nether. sendt the mail about 11.00 Norwegian ( CET? ) time.

Anyways, thanks for reading.


/cheers

(this is lecita ( calmann ), using FAM87`s FH acc, since i dont have any )
 

Zenythe

[GOA] English Servers GM
Joined
Jun 8, 2004
Messages
332
If the registered email address on your account is a Hotmail addy it's likely that the mail filters ate the message that was sent. If this is the case then you are going to have to wait until the faulty invoice clears itself from the system.
 

FAM87

Loyal Freddie
Joined
Jan 6, 2005
Messages
228
Will i recive a e-mail, or is the payment site just gonna fix it self ?


thx :D
 

Zenythe

[GOA] English Servers GM
Joined
Jun 8, 2004
Messages
332
ok as I stated if you use hotmail no you won't get an email because their system won't allow it through so you will have to wait until the system clears itself at some point this evening
 

FAM87

Loyal Freddie
Joined
Jan 6, 2005
Messages
228
sorry to bother u so much, but do u have any idea when i will be able to play again, just bin bored like the whole day :/


thx
 

Zenythe

[GOA] English Servers GM
Joined
Jun 8, 2004
Messages
332
It could be as late as midnight before it clears it depends on the communication between your card issuer and the billing system.
 

Septina

Part of the furniture
Joined
Dec 23, 2003
Messages
4,746
Had the same a couple of times... can take up to 24 hours before it gets sorted automatically.
Did for me atleast :p
 

Users who are viewing this thread

Top Bottom