- Joined
- Dec 22, 2003
- Messages
- 35,981
My missus' car is a right fucker.
It's a Golf 1.6 TSi bought 12 months ago and it ran fine for 6 of them. I wasn't happy with the purchase (I wanted her to go Jap, frankly, because despite what the stats may say I don't rate any car built in Europe for reliability). But she was set on it.
Light in the cockpit came on after a missfire and a small lurch. Timing belt change was needed, which isn't a cheap job. Got a few quotes and it turned out the local VW dealer was competetive (even more so than "specialist" VW garages in the area).
Got it in. Got it fixed. Credit card bill went up.
Shortly after the engine light in the cockpit came on again. Took it back and went "WTF - we've just had it in!!!". They insisted that it was unrelated and that a sensor was to blame but it's, again, a pain in the ass job. Not cheap. I told them that if that's definitely the problem, that there's no other "root cause" of these issues then I'll pay but I don't want the car coming back in again shortly.
Got it in. Got it fixed. Credit card bill went up. Told the missus that if we get a lot more trouble then we're going to have to take the hit, get shut of the car and get her something else.
6 short weeks later the engine light in the cockpit is on, again.
It has to get fixed. The car isn't running right - it sounds like a dog, doesn't start cleanly. However, I'm loathe to take it into the garage only for them to say "it's an unrelated problem" - as I don't believe them and I also wanted them to find the root cause of any problems last time. I want this one fixed on warranty.
Has anyone here ever managed to get a garage to do work under warranty? If you're not mechanically-minded you're entirely reliant on their word that the problems you're having aren't linked - which I don't believe for a second. If you have, what did you say?
Advice please peoples!
It's a Golf 1.6 TSi bought 12 months ago and it ran fine for 6 of them. I wasn't happy with the purchase (I wanted her to go Jap, frankly, because despite what the stats may say I don't rate any car built in Europe for reliability). But she was set on it.
Light in the cockpit came on after a missfire and a small lurch. Timing belt change was needed, which isn't a cheap job. Got a few quotes and it turned out the local VW dealer was competetive (even more so than "specialist" VW garages in the area).
Got it in. Got it fixed. Credit card bill went up.
Shortly after the engine light in the cockpit came on again. Took it back and went "WTF - we've just had it in!!!". They insisted that it was unrelated and that a sensor was to blame but it's, again, a pain in the ass job. Not cheap. I told them that if that's definitely the problem, that there's no other "root cause" of these issues then I'll pay but I don't want the car coming back in again shortly.
Got it in. Got it fixed. Credit card bill went up. Told the missus that if we get a lot more trouble then we're going to have to take the hit, get shut of the car and get her something else.
6 short weeks later the engine light in the cockpit is on, again.
It has to get fixed. The car isn't running right - it sounds like a dog, doesn't start cleanly. However, I'm loathe to take it into the garage only for them to say "it's an unrelated problem" - as I don't believe them and I also wanted them to find the root cause of any problems last time. I want this one fixed on warranty.
Has anyone here ever managed to get a garage to do work under warranty? If you're not mechanically-minded you're entirely reliant on their word that the problems you're having aren't linked - which I don't believe for a second. If you have, what did you say?
Advice please peoples!