S
Shocko
Guest
Heh, on Wednesday, my Intellimouse Explorer stopped working. I couldn't figure it out, however i went to bed and hoped it would be fine in the morning. It wasn't, so i messed around, and found my old 2 button ball mouse, which worked fine in the same PS2 port.
I went to the trouble of installing Windows, so i could test it without the PS2 adapter, however not only did it not work in Windows, but the red light didn't work either, which was coming on under X. Well, i bought the mouse at the start of the year, in Jan/Feb, so by this time, i have neither the receipt nor the box. This gives me zero rights, so i was in a right situation. I knew i had to go into Game, and see whether they'd replace it without the receipt, however i wasn't hopeful.
Anyway, i asked in IRC, and found out that they should have the serial number of this exact mouse in their records, for tax purposes, so they would know that this mouse was sold by them, less than a year ago. Well, i got myself prepared - I had my Eddie Murphy style fast talking ready, and i was going to pretend to know lots about customer rights etc, and i was well pumped up to go in and get myself a replacement.
But what are Game like? They replaced it without barely asking a thing. They didn't double check when i bought it, they didn't care i was missing the receipt, they just had me right my details in their returns book, and gave me a new mouse. Fs, ok so i got what i wanted, but it was too bloody easy! Where's the fun in that!
Anyhow, i'm impressed - Certainly worth paying extra cash at a highstreet store like Game, as opposed to online, when you know your OK if something goes wrong
I went to the trouble of installing Windows, so i could test it without the PS2 adapter, however not only did it not work in Windows, but the red light didn't work either, which was coming on under X. Well, i bought the mouse at the start of the year, in Jan/Feb, so by this time, i have neither the receipt nor the box. This gives me zero rights, so i was in a right situation. I knew i had to go into Game, and see whether they'd replace it without the receipt, however i wasn't hopeful.
Anyway, i asked in IRC, and found out that they should have the serial number of this exact mouse in their records, for tax purposes, so they would know that this mouse was sold by them, less than a year ago. Well, i got myself prepared - I had my Eddie Murphy style fast talking ready, and i was going to pretend to know lots about customer rights etc, and i was well pumped up to go in and get myself a replacement.
But what are Game like? They replaced it without barely asking a thing. They didn't double check when i bought it, they didn't care i was missing the receipt, they just had me right my details in their returns book, and gave me a new mouse. Fs, ok so i got what i wanted, but it was too bloody easy! Where's the fun in that!
Anyhow, i'm impressed - Certainly worth paying extra cash at a highstreet store like Game, as opposed to online, when you know your OK if something goes wrong