G.O.A. = Gimps On Acid

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Friznit

Guest
I'm payed on my bank solo card last month cos of probs with my CC. I terminated the pament to remind myself to move it back to the CC and all WAS going well.

I try to log on and account closed. Fair enough time to put CC details in. Access secure payment and....

Your transaction is being processed…


Reconnect yourself in the ‘My account’ directory in about 3 hours to check the state of your login and GAME password. If the state is not ‘Ok’, please access one more time to the secure payment form.


The DAoC team.

3 Frigin hours? Hell pizza hut online ordering works quicker than this. Who the hell is running this show Ronald McDonald?

C'mon GOA pull your finger out and do it right or atleast hire someone to do it for you.
 
F

Flimgoblin

Guest
did you go through the payment bit? or did it just jump to 'your transatction is being processed?'

if it's the latter then it's knacked - talk to subscription@goa.com
 
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ivan_tribbiani

Guest
Mind you GOA dont read these boards, so its a kind of pointless thread really.. unless you want to publicly flame GOA some more, well its been done before and achieved nought.
 
F

Friznit

Guest
Originally posted by ivan_tribbiani
Mind you GOA dont read these boards, so its a kind of pointless thread really.. unless you want to publicly flame GOA some more, well its been done before and achieved nought.

true true but it sure does make you feel better. No wonder there's no way to contact GOA or there would be no bandwith left from all the incomming flames ;)

And thanks Fingoniel for the helpfull answer. Looks like they have just screwed my account not the whole system (more than it already is). Oh well time to read a book or even..... go outside :puke:
 
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old.Trine Aquavit

Guest
Slightly on topic (and slightly off) has anyone seen this letter of complaint to NTL (cable company)...

Dear Cretins

I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone. During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions.

Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office:

My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website.... how? I alleviated the boredom to some small degree by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept.

The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum.

Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived ... a total of six weeks after I had requested it, and begun to pay for it.

I estimate that the downtime of your internet servers is roughly 35%...these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend.

I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are, it seems, also highly skilled bollock jugglers. I have been informed that a telephone line is available (and someone will call me back); that no telephone line is available (and someone will call me back); that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off); that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed); that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman)...and several other variations on this theme.

Doubtless you are no longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music. Forgive me, therefore, if I continue.

I thought BT were shit, that they had attained the holy pisspot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't anyone else is there?

How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum, incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy.

Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver - any such activity will be greeted initially with hilarity and disbelief - although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage.

I enclose two small deposits, selected with great care from my cat's litter tray, as an expression of my utter and complete contempt for both you and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees.

Have a nice day. May it be the last in your miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of twats.
 
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-Lonewolf-

Guest
Oh stop pls stop oh I am in pain from laughing here!!!
 
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krait

Guest
Read and learn,Read and learn........ A Classic !!

:clap: :clap:
 
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ajeroth

Guest
GOA buffoons

Aye..ive had a similar problem.

New issue for my switch card, so I requested that they change the details for me...oh no, thats far too difficult. Instead they close my account...whilst I was attempting to heal someone taking on an umbrood <grins>

Anyway...email from their wonderful help service includes details to click on 'my account'..when its 'account', and then select a payment option and finally click on 'access secure payment' - which if you open in a new window shows an nice error:

Warning: fopen("/xsl/login.xsl","r") - No such file or directory in
/home/www/billing.camelot-europe.com/www/include/ xslt_inc.php on line 12
Impossible d'ouvrir le fichier xsl

Wonderful. I just hope they dont decide to delete all player details as my account is closed, that would really be the icing on the cake. And a big fat zero chance of account renewal.

Regards, Me.

Bjodala, Healer 50 - Proud Nydian.
Nydoi, Warrior 21, Armoursmith 600 - Enraged Amazon.
 

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