Freezing up

[old.ignus]

Since I've had my computer upgraded to windows 2000 I've had problems with it crashing, it just freezes up and will not repond to anything but the reset button. It only happens when I'm playing games, playing mp3s, or downloading movie files from the internet. This leads me to believe it might be my sound card which I believe is a soundblaster PCI, I was told that I might need drivers updating and I visited the creative website and typed in the model number which is CT 4740 and it came up with no drivers can be found for this. Does anybody here have any answers? I want to play games.

 

[kameleon]

memory tbh

 

[Wilier]

To prove that it is your sound card, try uninstalling it and physically removing it from your machine, then play a game or 2 (no sound obv). If it runs OK, Check what the numbers etc are on the card then search Driverguide.com for a match and reinstall the card.

See if that works.

If it still crashes with the soundcard out, check you ram. If you have more than one stick, try removing one, reseating them etc. If you only have one stick, try it in another slot or borrow someone's for a test.

Then report back

 

[Embattle]

Before physically uninstalling it you might want to try and disable it via the Device Manager via System in the control panel.

The card would appear to be the rather old Sound Blaster 16 PCI which most probably means they never did a proper driver for W2K.

 

[old.ignus]

I've decided to buy a new one now it's about time I updated. Thanks for your help anyway lads.

 

[old.ignus]

Ok just tried your method embattle and it still froze, what else can I do?

 

[Deadmanwalking]

I assume take it out. Actually yank the card out.

 

[Big G]

A friend of mine had random freezing with Win2k, i suggested it could be a memory stick acting up so he took one of them out. the problem was sorted and he replaced the memory.

G

 

[Xavier]

A large proportion of lockup and stability problems under Windows 2000 are due to ACPI.

Firstly, go into your device manager, look at 'resources by type' and let us know which IRQs your sound, graphics, network, IDE, USB and SCSI (if installed) are using. Sometimes you'll find nearly all your hardware on a single IRQ if you don't disable ACPI on install - if that's the case back your stuff up as you'll _have_ to reinstall.

Xav

 

[old.ignus]

Originally posted by Big G
i suggested it could be a memory stick acting up so he took one of them out. the problem was sorted and he replaced the memory.

G

I'm gonna sound really thick now but what does that mean?

 

[Xavier]

that the fault in the case of his friend was a dodgy stick of RAM. That's a possibility too, but as your PC worked pre-upgrade lets check software first then consider hardware possibilities.

Xav