FAO GOAstaff:Subscription Page Problem

[Theseus]

I wanted to renew my account today but i mistyped my creditcard number and got the oh so hated Your invoice is in process...

After 20min i did get the email but still couldnt renew, and still can't. I have been waiting for over 7hours now.

Anything i can do to speed things up ?
Will this be fixed tonight or will i have to try my luck tomorrow ?

I 'v sent a mail to rightnow a couple hours ago, but have not yet recieved any reply...

Thanks in advance,
Theseus Thalion

 

[Skaven]

Had the same problem a while back,It resets at midnight if i remember correctly.

 

[Gravediggah]

I wanted to renew my account today but i mistyped my creditcard number and got the oh so hated Your invoice is in process...

After 20min i did get the email but still couldnt renew, and still can't. I have been waiting for over 7hours now.

Anything i can do to speed things up ?
Will this be fixed tonight or will i have to try my luck tomorrow ?

I 'v sent a mail to rightnow a couple hours ago, but have not yet recieved any reply...

Thanks in advance,
Theseus Thalion

Think its 8hours until reset when u do that BUT"if u try to login to subs durring those the counter resets atleast did for me until a guy told me so i stayed away"

 

[Leathas]

their system is so glorious that it once took me 5 days(or smth like that) to get my acct up again.

 

[echekiel]

they try to stop ppl of stoping there auto renewal

 

[old.Whoodoo]

Firstly, theres a search button with a whole wealth of info, try using it.

Theres a cooling off period for all transactions to prevent fraud. Change anything in the subs and youll have to wait, but I think also if you sit there spamming the buttons on it, you just extend the waiting period. Patience is a virtue.

 

[Olvoair]

I had the same thing a few weeks ago. Being hasty I wrote to subscription@goa.com and 30 mins later it was all solved. Very impressed, wasnt office hrs either (8 GMT a weekday evening) which made me even happier

Thanks,

 

[Racoon]

Ive had this problem it certainly resets at midight and lets you retry .. well thats what happend in my case.

 

[Bloodaxe_Springskalle]

happened to me several times, taking from 1-9 days to log back in and pay correctly ^^

it's caused by either misstyping credit card info or trying to pay when card is empty