EU site not working Correctly?

Derian

Fledgling Freddie
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Feb 13, 2004
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Seems their silly flash animations are breaking on them because the site was working fine earlier this morning but not anymore. Can get some of it to load quickly but other parts seem not to load at all.

Anyone else having this problem?
 

Xandax

Loyal Freddie
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Mar 4, 2004
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I had it yesterday on all browsers, but somebody posted a link directly to the account page, and by using that it made a difference
No other trick worked for me except going to such a link - and I still have problems with parts of the site half the time I enter, it is messed up to a high degree.

But try using the link (is to the account page):
Warhammer Online : Age of Reckoning
perhaps you get "lucky" like I did.

(somebody needs to fire their web designer)
 

Faya

Fledgling Freddie
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Even without purging the IE caches and restarting afterwards the site worked for me all along. So maybe, it might be..can it be? that the problem is on the custumer side and not GOA side?

Faya
 

Derian

Fledgling Freddie
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It is possible, just a bit perplexed as it was working fine for me all yesterday and some of this morning too. I will purge some stuff and see. ;)
 

Earl

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Even without purging the IE caches and restarting afterwards the site worked for me all along. So maybe, it might be..can it be? that the problem is on the custumer side and not GOA side?

Faya

Tried it on a PC that has never had any problems before with any site, and no new updates or anything. Never been on War-europe on that pc before, and it had exact same problems reported in this thread.

That being said it works fine on my normal PC with firefox. Doesn't stop flash being crap though. Wish they'd giveup their obsession or at least make a Warherald or something for existing users who don't need to be wowed by amazing flash interfaces. ;)
 

Prudil

One of Freddy's beloved
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Dec 24, 2003
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There is a huge difference in appearance when accessing "www.war-europe.com" compared to just "war-europe.com"

And the site is slower then ever before now....

I love flash! I really do!:(
 

peo

Fledgling Freddie
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Does it matter if it isn't working??? It isn't as it is updated very frequently. Or rather never it seems.
 

Xandax

Loyal Freddie
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Does it matter if it isn't working??? It isn't as it is updated very frequently. Or rather never it seems.

Well- if it doesn't work, we can't get to our accounts ..... once those get implemented "soon(tm)"
 

Downanael

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Well- if it doesn't work, we can't get to our accounts ..... once those get implemented "soon(tm)"

And on release day when hundreds of people will be hammering the site,flash dont like!

Account page will be unaccesible on release day,i can bet my life on that.
 

Derian

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And on release day when hundreds of people will be hammering the site,flash dont like!

Account page will be unaccesible on release day,i can bet my life on that.

Well early reports from the US say the account management pages held up very well to the strain of possible 150k + people entering codes at the same time. Lets hope GOA can do the same or better. Prolly not but well lets hope. :p
 

Downanael

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Well early reports from the US say the account management pages held up very well to the strain of possible 150k + people entering codes at the same time.

GOA has totally different site,and apparently they not going to just use similiar site to Mythic which looks nice and works nice,but hey they just Have to use flash for some bizarre reason. They would not make normal site even if someone would held a gun on their forehead.

Flash+150k people entering the site,how do you think it will go? :(
 

Xandax

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And on release day when hundreds of people will be hammering the site,flash dont like!

Account page will be unaccesible on release day,i can bet my life on that.

Yeah - that is why they in DAoC had to replace with light-weight (non-flash) websites to allow for key entry at expansion pack time. The site couldn't stand the load at the other crunch time situation.
I so wonder why they haven't learned from their own history.....
 

JeevesFan

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Think back to the DaoC days - the EU website was a glorified Flash ad. If you wanted any information, you had to go to message boards or the American site.

Funny, where have I heard that exact same thing recently?
 

peo

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Well- if it doesn't work, we can't get to our accounts ..... once those get implemented "soon(tm)"

Well... Last time I tried to say that I got called names by about well most people on several boards so I won't do it again.
 

Xandax

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Well... Last time I tried to say that I got called names by about well most people on several boards so I won't do it again.

Who cares about being called names on some random forum though :D

Problem still stands however, the website design and functionality will royally mess up account creation/maintenance for many people if something doesn't happen. And right now - no indication of something happening.
And worse is that if the solution isn't already laid out as a contingency plan, it can cut into many peoples playing time, both in Open Beta/Head Start and Live and then *smack* right back in DAoC once more.

I never understood the flash situation in DAoC, and GOA know how it worked back then (they themselves had to put up light weight faster account pages come expansion time). So why on earth they go the same route now is so far beyond any logic in regards of web solutions that I question the reasons - it is more expensive (in case they have to make two versions, which I'm sure they'll have to), it creates animosity with many users, it can potentially eat days away for customers.
So why not just make it "right" to begin with?

With all the many mentions of having learned from their DAoC experiences and being a "new" company, it puzzles me they are doing so many of the same mistakes.

However, guess we'll see once account pages gets implemented "soon(tm)" and "on time", how they'll hold up to the pressure. Account pages must be working and working with confident, cause they'll handle our credit card information as well.......
 

Tetley

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I have to agree with the people who question the wisdom of a flash based site. It seems like GOA have let their designers play with their toys rather than go for a site that works best for xustomers.

Just because a 'new' technology is available does not mean it has to be used. I would much rather have a fast, informative site that does the job than one that has gimmicky software that looks pretty (sometomes) but is slow and buggy.

Peo was right earlier though, actually putting information on the site and updating it regularly would be even better than replacing the flash.
 

Dervish

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I know what you mean but I wouldn't exactly call Flash a new technology. Keep the flash for the mainsite where it is the web focus and a big advert for new customers even keep the weekly blog on there hell even the realm status maps etc. However, for account maintenance, billing and "need to know" information etc a simple site would suffice I think. Hardly need any graphics even. That way everyone wins?

I'm keen to see how this resolves itself and happy to wait for now.
 

LordjOX

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Flash is okay for promotional sites.

But for community sites with billing and such it's a nightmare and quite stupid to implement. For one it requires the flash plugin. If your browser does not have that then tough luck.
Also flash and interactive content makes the site inaccessible for a minority of the users. For people with eye disabilities and other handicaps that makes them rely on other non-mainstream user agents that don't support flash.
 

Dervish

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"Promotional Sites" was the phrase I was looking for but totally failed to find. I hadn't even thought about all those who don't even have the choice of using flash. I just use my Kubuntu install to dev my guild website but Konqueror and FF on there would get short return on www.war-europe.com I'm guessing.
 

Xandax

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<snip>
But for community sites with billing and such it's a nightmare and quite stupid to implement. For one it requires the flash plugin. If your browser does not have that then tough luck.<snip>

And also fun - is that Flash isn't supported on x64 browsers - so I can't get it installed on IE at all on my home computer, but have to rely on FireFox (because it is a x32 browser) :D
So the site can't even run on a number of computer setups without running additional browsers...... how's that for using such a technology for something as important as this.
 

Downanael

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Will be intresting to see what they answer as almost half of the Q&A thread questions here & WHA been "Why you use flash and why not just copy Mythic"
 

LordjOX

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Ah yes, it's been a while since I had any 64bit OS installed and I remember that flash was not available on the 64bit browsers. Didn't know that it still applied, which sucks even more.

Last time I checked on FF3 on my Linux Mint 5 32bit install the war-europe site had *limited* functionality.

And also, people might think that handicapped users, such as people that have extremely bad eyesight (using braille clients and equipment for web-browsing) or are physically impaired and use special equipment to use the computer don't play games or online games. They are wrong.

I know a fella that is legally blind and only sees a tiny fraction of his vision clearly (even with strong glasses - you have no idea), but he still enjoys EVE-Online and even plays it in PvP. Hell even I think that's crazy :).

It's all about web accessibility, having semantical and valid markup goes a long way for everyone to use web pages. But the major problem is obviously interactive content like flash, video and audio to be able to navigate or use the website. It's still hard to make websites look cool and also be accessible for everyone, but even just having markup to show content goes a long way to show what the content of the site is. Flash denies this and puts all in a proprietary swf file belonging to Adobe.
 

LordjOX

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I just have to ask,how he manages to play it?

With a mouse and keyboard like everyone else, but with a braille keyboard. Which has the mouse and keyboard incorporated into one unit and braille (those dotted patterns) instead of letters like 'A' etc. Works the same but instead of seeing the keys when you type, you feel them (or memorize).

Since EVE has such a simple nature, there is really not that much information needed to fly a spaceship. All you need to keep focus on is the overview and modules. And the UI can be customized so that they are close to eachother.

It's quite hard to explain, as I've not been in the situation. And it's not as effective as being able to see the full screen obviously, as there is a small % that is a slight blur. But if you have fun- then who can deny anyone that? :)

Here's a link to give an overview: Game Accessibility - The accessibility of computer games . For the guy I know it would look like this:
dropheads4.jpg
 

Xandax

Loyal Freddie
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Will be intresting to see what they answer as almost half of the Q&A thread questions here & WHA been "Why you use flash and why not just copy Mythic"

I somehow doubt they'll answer all those questions........ especially some like that. I suspect they'll be rather selective with the answers, not provide any substantial but a whole lot of "we are working on", "soon(tm)", "on time", "when we are ready" and "you'll get same service level as the US" (even though we can see right now that aspect has already fallen to the ground even BEFORE launch)

I just shiver cold at the idea that the account center will be flash as well and how much it'll crash when it is needed to be up - and how the forums will be aflame because of it.
Is also why I simply can't phantom why GOA - with all their experiences from DAoC - decides to make the same mistakes twice with the website.

Well - here's to hoping the account center will be a lightweight and stable page :m00:
 

Downanael

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I suspect they'll be rather selective with the answers,

They really should know that if they don't answer one of the most asked questions they are heading towards some deep shit alright.
 

svartalf

Can't get enough of FH
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Why can't the EU site be identical to the US one? I blame Iain.
 

Dervish

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<snip> Keep the flash for the mainsite where it is the web focus and a big advert for new customers even keep the weekly blog on there hell even the realm status maps etc. However, for account maintenance, billing and "need to know" information etc a simple site would suffice I think.

I realise I am quoting myself here but from Faya's pasted Q&A answers from WHA (see the Q&A sticky) it looks like GOA have decided on one website for an EU type herald page and community info and promotional material but doesn't specifically mention billing etc. I wonder though if they will move the account stuff and presumably billing and account maintenance to a different site then?
 

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