Nomans Land
One of Freddy's beloved
- Joined
- Apr 28, 2004
- Messages
- 791
Ok since there are lots of confused people here I thought it would be good to put up a little FAQ so people stop posting silly threads
Q1. Where can I purchase the Darkness Rising Expansion Box Set?
A1. There is a link on GoAs main website (www.daoc.goa.com) on the right hand side of the page. If you click that you will notice two options.
Click the option that says 'Buy the Darkness Rising box set at one of our partners'. This option will lead you onto a page with various partners for the UK (www.play.com) and Scandinavia (www.webhallen.com, www.cdon.com and www.dischop.se).
Ofcouse their are other sites that will sell the game like www.amazon.com, or other game retailers.
Q2. Where can I purchase the Darkness Rising Expansion for download?
A2. Again head to GoAs website (www.daoc.goa.com) and click the link on the right and this time click the 'Buy and download Darkness Rising'. This leads on to a message telling you that the download will be available to purchase from the 1st of February.
If you dont want to wait that long to have to download it (crap internet connections and the like) then visit www.dlgamer.com and you can purchase and download the expansion straight away (after you have signed up etc)
Q3. How much does the Darkness Rising Expansion cost?
A3. GoA has set the price for the expansion as 19.99€. This should work out at around £13 to £14.
Q4. Why when I look at play.com and other such websites does it cost more?
A4. Well for a start these companys are stupid and are over pricing us saying that the RRP for the UK is £19.99 when really it shouldnt be. At the moment play.com is the cheapest, at £14.99. But once they find out its meant to be lower you may get some money back.
(If not complain to the company and say you have Requiel to prove it!)
Q5. I want to order from dlgamer.com but I cant create an account, can you help?
A5. Short answer... Yes I can slightly! Arnt I wonderful.
It seems that dlgamer were having problems with free accounts and couldnt trust them so had disabled you being allowed to use them.
But! Because of DR they have lifted the restriction so you can again sign up to dlgamer.com with a free email account. BUT NOTE: At the end of the week, free emails will be restricted to bank transfers, except old accounts who have already bought from dlgamer who will have no restrictions.
Also there were problems with AOL accounts, which are still to be fully sorted, but you CAN sign up with an @aol.com email address once again.
Q6. Im trying to order DR from dlgamer but I keep getting put to bank transfer but I want to use my CC, whats going on?
A6. Ok for a start you need to check how many copies you have ordered. There is a restriction on orders over 60€, this is the equivilent of 3 copies of DR so if you have more than that, delete a few, and place a second order.
If you get sent to a bank transfer for any other reason its because dlgamer doesnt like you and you should take it up with their support (support@dlgamer.com) and they will give you a healthy reason and a way to sort it out.
Q7. I ordered off dlgamer.com but I havent got my confirmation email? HELP its nearly release day!!!
A7. Really there is only one explanation for this and its that of the @AOL.com accounts. Once you have ordered the game and gave them your lovely green money check your orders.
There should be a order for DR saying that it has yet to be confirmed, email dlgamers support (again support@dlgamer.com) telling them the exact email address you used and that you need to confirm the order.
Once this is done you will need to get sent the download for the game, again you will need to send another email to the support to get that also.
And if you arnt using a @AOL.com account in the first place just email the support
Q8. Phew! now I have the game ordered what happens?
A8. Well this is simple really. If you ordered from a website like play.com you can expect the game to arrive in the post on Friday 3rd, Saturday 4th (if youre lucky) or Monday 6th morning.
If you ordered off dlgamer and you have it downloaded, the only thing left for you is to wait for the email to come on Wednesday morning! Aint we the lucky ones?
Apart from us @AOL.com users though. Dlgamer hopes the AOL issue to solved by then, but just incase it isnt you are encouraged to email the support one more time on the 1st of February to get your CD keys... They want more work, not unhappy customers!
By the way: Once you have DR downloaded DONT install it or you wont be able to play DAoC till launch day.
Q9. What if I dont want Darkness Rising right now?
A9. Well thats simple, you either just wait for patch day to hit (1st February) and download like a normal patch.
Or you could goto THIS and do as it tells you! Again, dont install these till patch day or you cant play!
Q10. Is there anything else I should know?
A10. Well... I dont really know. The only thing I can think of is that apparently you get freebie stuff if you order the actual boxset
Happy hunting.
Q1. Where can I purchase the Darkness Rising Expansion Box Set?
A1. There is a link on GoAs main website (www.daoc.goa.com) on the right hand side of the page. If you click that you will notice two options.
Click the option that says 'Buy the Darkness Rising box set at one of our partners'. This option will lead you onto a page with various partners for the UK (www.play.com) and Scandinavia (www.webhallen.com, www.cdon.com and www.dischop.se).
Ofcouse their are other sites that will sell the game like www.amazon.com, or other game retailers.
Q2. Where can I purchase the Darkness Rising Expansion for download?
A2. Again head to GoAs website (www.daoc.goa.com) and click the link on the right and this time click the 'Buy and download Darkness Rising'. This leads on to a message telling you that the download will be available to purchase from the 1st of February.
If you dont want to wait that long to have to download it (crap internet connections and the like) then visit www.dlgamer.com and you can purchase and download the expansion straight away (after you have signed up etc)
Q3. How much does the Darkness Rising Expansion cost?
A3. GoA has set the price for the expansion as 19.99€. This should work out at around £13 to £14.
Q4. Why when I look at play.com and other such websites does it cost more?
A4. Well for a start these companys are stupid and are over pricing us saying that the RRP for the UK is £19.99 when really it shouldnt be. At the moment play.com is the cheapest, at £14.99. But once they find out its meant to be lower you may get some money back.
(If not complain to the company and say you have Requiel to prove it!)
Q5. I want to order from dlgamer.com but I cant create an account, can you help?
A5. Short answer... Yes I can slightly! Arnt I wonderful.
It seems that dlgamer were having problems with free accounts and couldnt trust them so had disabled you being allowed to use them.
But! Because of DR they have lifted the restriction so you can again sign up to dlgamer.com with a free email account. BUT NOTE: At the end of the week, free emails will be restricted to bank transfers, except old accounts who have already bought from dlgamer who will have no restrictions.
Also there were problems with AOL accounts, which are still to be fully sorted, but you CAN sign up with an @aol.com email address once again.
Q6. Im trying to order DR from dlgamer but I keep getting put to bank transfer but I want to use my CC, whats going on?
A6. Ok for a start you need to check how many copies you have ordered. There is a restriction on orders over 60€, this is the equivilent of 3 copies of DR so if you have more than that, delete a few, and place a second order.
If you get sent to a bank transfer for any other reason its because dlgamer doesnt like you and you should take it up with their support (support@dlgamer.com) and they will give you a healthy reason and a way to sort it out.
Q7. I ordered off dlgamer.com but I havent got my confirmation email? HELP its nearly release day!!!
A7. Really there is only one explanation for this and its that of the @AOL.com accounts. Once you have ordered the game and gave them your lovely green money check your orders.
There should be a order for DR saying that it has yet to be confirmed, email dlgamers support (again support@dlgamer.com) telling them the exact email address you used and that you need to confirm the order.
Once this is done you will need to get sent the download for the game, again you will need to send another email to the support to get that also.
And if you arnt using a @AOL.com account in the first place just email the support
Q8. Phew! now I have the game ordered what happens?
A8. Well this is simple really. If you ordered from a website like play.com you can expect the game to arrive in the post on Friday 3rd, Saturday 4th (if youre lucky) or Monday 6th morning.
If you ordered off dlgamer and you have it downloaded, the only thing left for you is to wait for the email to come on Wednesday morning! Aint we the lucky ones?
Apart from us @AOL.com users though. Dlgamer hopes the AOL issue to solved by then, but just incase it isnt you are encouraged to email the support one more time on the 1st of February to get your CD keys... They want more work, not unhappy customers!
By the way: Once you have DR downloaded DONT install it or you wont be able to play DAoC till launch day.
Q9. What if I dont want Darkness Rising right now?
A9. Well thats simple, you either just wait for patch day to hit (1st February) and download like a normal patch.
Or you could goto THIS and do as it tells you! Again, dont install these till patch day or you cant play!
Q10. Is there anything else I should know?
A10. Well... I dont really know. The only thing I can think of is that apparently you get freebie stuff if you order the actual boxset
Happy hunting.