C
cruhar
Guest
Hello I have had some troubles with my account the last few days, and I think I need a Gamemaster to help me out here, pull some strings or something....
The 20th of Nov. I got an email from GOA:
Greetings,
One of your transactions has been charged back, therefore your GAME account has
been suspended temporarily (SUBSCRIPTION login *****)
Please go to the « account » heading of the official website to check your
billing plan and please contact your bank.
Then I checked out my invoices and found this:
Validated from 2nd sep to 2nd dec (3 months)
Granted 2 free days - 4th dec
Granted 1 free day - 4th dec
Payment: nothing
Then I checked my old invoices (always been paying for 3 months)
but the difference (except the date ofcourse) was that at payment it was listed that I had payed by VISA card.
I've been paying with a friends CC (shame on me, whatever) and he had some troubles with GOA overcharging after the hack (with old, closed accounts, opening up because they were set to autorenew... So he told his bank to charge back the payments and so they did.
So I assume they have charged back my payment aswell, even tho it wasnt the same date he provided (telling them a specific date from where they should withdraw the money.)
Now, i dont care about the money that I might loose by doing this, but is there anyway you can cancel your last invoice, because I cant repay (incase they DID pull back my last payment)
Im getting this Error when accessing the Secure payment and moving on to the "Type in your way of payment"-thingy :
Duplicate Invoice
now im assuming I cant repay for this month because the subscription already is set as payed from 2/9-2003 - 4/12-2003 and that they somehow manuel closed my account.
Is there anyway to cancel the last invoice so I can repay? Keep the money I already payed, I dont care, just reopen my account OR cancel the last invoice so I can repay!
I have contacted RIGHTNOW! but by the looks of it they have no clue what im talking about, and its takes 24 hours before they react (atleast) and if they misunderstand what im saying I have to wait another 24 hours or more.
All I want is to pay (again) so I can get on playing again.
<shivers and shakes>
Thanks
The 20th of Nov. I got an email from GOA:
Greetings,
One of your transactions has been charged back, therefore your GAME account has
been suspended temporarily (SUBSCRIPTION login *****)
Please go to the « account » heading of the official website to check your
billing plan and please contact your bank.
Then I checked out my invoices and found this:
Validated from 2nd sep to 2nd dec (3 months)
Granted 2 free days - 4th dec
Granted 1 free day - 4th dec
Payment: nothing
Then I checked my old invoices (always been paying for 3 months)
but the difference (except the date ofcourse) was that at payment it was listed that I had payed by VISA card.
I've been paying with a friends CC (shame on me, whatever) and he had some troubles with GOA overcharging after the hack (with old, closed accounts, opening up because they were set to autorenew... So he told his bank to charge back the payments and so they did.
So I assume they have charged back my payment aswell, even tho it wasnt the same date he provided (telling them a specific date from where they should withdraw the money.)
Now, i dont care about the money that I might loose by doing this, but is there anyway you can cancel your last invoice, because I cant repay (incase they DID pull back my last payment)
Im getting this Error when accessing the Secure payment and moving on to the "Type in your way of payment"-thingy :
Duplicate Invoice
now im assuming I cant repay for this month because the subscription already is set as payed from 2/9-2003 - 4/12-2003 and that they somehow manuel closed my account.
Is there anyway to cancel the last invoice so I can repay? Keep the money I already payed, I dont care, just reopen my account OR cancel the last invoice so I can repay!
I have contacted RIGHTNOW! but by the looks of it they have no clue what im talking about, and its takes 24 hours before they react (atleast) and if they misunderstand what im saying I have to wait another 24 hours or more.
All I want is to pay (again) so I can get on playing again.
<shivers and shakes>
Thanks