Can't log into DAoC

[pcentella]

I can't log into DAoC sice yesterday (lost a ML8 raid ). If I try to use quick entry (without seeing the character select screen), the game will stop at the "connected to service" message. If I don't, the game will let me pick servers, and load the game up till the character select screen, but no characters will apear (no "create a new character" slots either). This is true with the SI and ToA clients (haven't tried original client), and in all realms (tried Excalibur, Prydwer and Camlann).

Also, I can't load the http://www.camelot-europe.com/en/home.php website.

Has anyone the same problem? Has it happened to you before? Any ideas on how to fix it? It seems it has also happened to other people, so I'm not the only one with the problem (and thus, it's very unlikely that it has something to do with my computer).

Also, does anyone the web address of a web-based IP tracer? (I mean, the program that, when you enter a web address, it shows you when the connection stops, or if a step in the connection has a high ping, and things like that) Maybe that could help to find the problem, but I'd also need the IP address (or whatever the program needs) of the server DAoC contacts to read the characters in your account.

 

[Litmus]

Hmm tryed turning your firewall off for a second or two to see if it connects then?

But if you cant connect daoc webby too i'm thinking it maybe a routeing/isp problem. ... not alot you can do if it is apart from wait.

 

[Bibi]

Having same problem since yesterday - what can i say - frogs rock !
... < on waiting mode >

 

[plomien]

sounds like a firewall issue, i would advise making sure you have DAoC selected for all options or turn it off as was suggested before.
if you are running windows xp make sure that the firewall is turned off. have you tried re-installing the client?

 

[Bibi]

Reinstalled Toa and turned firewall off this morning . still same - cant get updates from server and camelot-europe isnt opening

< hits wall with another frog : eat that ! >

 

[pcentella]

It's not a firewall issue for me either. Also, I tried to log with the normal (non-SI non-ToA) client, which was outdated (as I don't use that client anymore). Then, it tried to update camelot.exe, but couldn't. So it seems we have the same problem.

I'm from Spain. Bibi, where are you from? (checking if the problem is only happening in Spain, or in other countries too)

 

[Calamore]

lastest direct x version>?

 

[Kas]

have you tried pinging www.camelot-europe.com ? try a a tracert aswell to find out where the problem is at. sounds more than likely a routing/isp problem. tracert is a dos command just try doin one to the camelot website, if ping and tracert work fine then tbh i aint got a clue

 

[Bibi]

have you tried pinging www.camelot-europe.com ? try a a tracert aswell to find out where the problem is at. sounds more than likely a routing/isp problem. tracert is a dos command just try doin one to the camelot website, if ping and tracert work fine then tbh i aint got a clue

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


Tracing route to www.camelot-europe.com [193.252.123.35]
over a maximum of 30 hops:

1 54 ms 1 ms 1 ms ----------------------- .ee
2 9 ms 10 ms 8 ms 195.250.168.36
3 8 ms 8 ms 8 ms noe-bb1-ge-0-1-0-0.ee.estpak.ee [194.126.101.225]
4 11 ms 8 ms 8 ms noe-bb2-ge-1-2-0-0.ee.estpak.ee [194.126.97.241]
5 16 ms 15 ms 16 ms hkiscnedger02-p1-1.datanet.tele.fi [193.227.224.13]
6 15 ms 16 ms 16 ms 141.208.204.17
7 15 ms 15 ms 15 ms s-b3-pos6-2.telia.net [213.248.78.249]
8 55 ms 54 ms 60 ms france-telecom-s.telia.net [213.248.67.126]
9 56 ms 58 ms 55 ms P10-0.STHBB1.Stockholm.opentransit.net [193.251.240.113]
10 55 ms 54 ms 54 ms P10-0.COPBB1.Copenhagen.opentransit.net [193.251.240.153]
11 55 ms 55 ms 55 ms P0-0.COPBB2.Copenhagen.opentransit.net [193.251.240.82]
12 62 ms 56 ms 56 ms So3-3-0.FFTCR1.Frankfurt.opentransit.net [193.251.242.45]
13 57 ms 57 ms 57 ms P6-0.AUVCR2.Aubervilliers.opentransit.net [193.251.132.74]
14 57 ms 57 ms 57 ms P13-0.AUVCR1.Aubervilliers.opentransit.net [193.251.243.217]
15 57 ms 57 ms 58 ms P6-0.BAGCR1.Bagnolet.opentransit.net [193.251.241.93]
16 59 ms 63 ms 59 ms WanadooPortails1.GW.opentransit.net[193.251.251.58]
17 58 ms 58 ms 67 ms 193.252.122.10
18 59 ms 58 ms 59 ms www.camelot-europe.com [193.252.123.35]

Trace complete.



Dont think that update server have same ip , tho ..... Or it have ?

 

[pcentella]

I have DirectX 9.0b. I think it's the latest one. And I could connect to the website before yesterday with no problems either.

Pinging the website works fine. 0% loss of packets, 392ms average time.
Tracert also seems to work right, but I'm not used to that program.

Here is what I got after using ping (spanish computer, ask if you don't know a word ):

Haciendo ping a www.camelot-europe.com [193.252.123.35] con 32 bytes de datos:

Respuesta desde 193.252.123.35: bytes=32 tiempo=394ms TDV=113
Respuesta desde 193.252.123.35: bytes=32 tiempo=395ms TDV=113
Respuesta desde 193.252.123.35: bytes=32 tiempo=393ms TDV=113
Respuesta desde 193.252.123.35: bytes=32 tiempo=391ms TDV=113

Estad¡sticas de ping para 193.252.123.35:
Paquetes: enviados = 4, Recibidos = 4, perdidos = 0 (0% loss),
Tiempos aproximados de recorrido redondo en milisegundos:
m¡nimo = 391ms, máximo = 395ms, promedio = 393ms

Here is the tracert output:

Traza a la dirección www.camelot-europe.com [193.252.123.35]
sobre un máximo de 30 saltos:

1 1 ms <10 ms <10 ms 192.168.1.1
2 68 ms 62 ms 66 ms 62.81.124.4
3 65 ms 64 ms 68 ms vale-rt2-atm2-2-2.red.auna.es [62.100.114.141]
4 67 ms 69 ms 70 ms 10.127.3.2
5 73 ms 75 ms 71 ms if-3-0.core1.Barcelona2.teleglobe.net [80.231.128.13]
6 73 ms 71 ms 68 ms if-5-0.core2.Barcelona2.teleglobe.net [80.231.128.2]
7 381 ms 385 ms 387 ms if-8-0.core2.London.teleglobe.net [80.231.129.2]
8 384 ms 385 ms 384 ms if-4-0.core1.London.Teleglobe.net [195.219.96.69]
9 385 ms 383 ms 384 ms ix-8-2.core1.London.teleglobe.net [195.219.48.166]
10 392 ms 391 ms 393 ms P1-0.PASCR3.Pastourelle.opentransit.net [193.251.128.222]
11 396 ms 391 ms 392 ms P14-0.AUVCR1.Aubervilliers.opentransit.net [193.251.243.185]
12 388 ms 396 ms 392 ms P6-0.BAGCR1.Bagnolet.opentransit.net [193.251.241.93]
13 393 ms 395 ms 391 ms WanadooPortails1.GW.opentransit.net [193.251.251.58]
14 395 ms 394 ms 395 ms 193.252.122.10
15 400 ms 399 ms 399 ms www.camelot-europe.com [193.252.123.35]

Traza completa.

 

[Vladamir]

I'm getting the exact same problem, pinging works fine, anyone found an answer yet?.

 

[Vladamir]

Can't edit my other post, so ill post what i got in the tracert, and see if someone can make sense of it ;

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

www.camelot-europe.com

Tracing route to www.camelot-europe.com [193.252.123.35]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 62 ms 59 ms 69 ms www.camelot-europe.com [193.252.123.35]

Trace complete.

Such jargon

 

[wittor]

some1 in my guild got the same problem .. and he said that some of his friends at the netcafe got it aswell

 

[Jika]

Umm, we have exaclty the same problem in netcafe :x

 

[Turalyon]

I have the same problem... GoA SUX uke:

 

[robbe]

nub contries imo

 

[Flimgoblin]

Can't edit my other post, so ill post what i got in the tracert, and see if someone can make sense of it ;

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

www.camelot-europe.com

Tracing route to www.camelot-europe.com [193.252.123.35]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 62 ms 59 ms 69 ms www.camelot-europe.com [193.252.123.35]

Trace complete.

Such jargon

I'm no network engineer but that says to me: your connection to your ISP is fooked.

 

[IainC]

Something to try is checking to see if you have the gaobot worm. This was preventing people from connecting a couple of months ago and was mentioned in the weekly news.
Symantec have an automatic detection and cleaning tool for it here.

 

[Bibi]

Symantec Gaobot FixTool 1.0.17.0

C:\System Volume Information: (not scanned)
D:\System Volume Information: (not scanned)
E:\System Volume Information: (not scanned)
F:\System Volume Information: (not scanned)
W32.Gaobot has not been found on your computer.



Any more ideas ? Maybe check ze servers and try to understand whay they dont accept IPs from some countrys ?

 

[IainC]

Symantec Gaobot FixTool 1.0.17.0
Any more ideas ? Maybe check ze servers and try to understand whay they dont accept IPs from some countrys ?

They don't work like that. Either they're up and everybody can access it or they're down and nobody can. Another thing that might help is changing the the proxy server in your router settings.
I'd recommend doing a full scan for viruses and spyware too.

 

[Vladamir]

Symantec Gaobot FixTool 1.0.17.0

C:\System Volume Information: (not scanned)
D:\System Volume Information: (not scanned)
E:\System Volume Information: (not scanned)
F:\System Volume Information: (not scanned)
W32.Gaobot has not been found on your computer.

^^
Exactly the same problem, went through the entire computer without W32.Gaobot being found. This problem sucks, i'm bored w/o Daoc, givf a solution

 

[Bibi]

They don't work like that. Either they're up and everybody can access it or they're down and nobody can. Another thing that might help is changing the the proxy server in your router settings.
I'd recommend doing a full scan for viruses and spyware too.

Virus and spyware check was done before i even started write in this thread ( panda platinium, updated 07.07.04 ). Gonna think about that proxy-stuff , but error still seems to be somewhere else .. not in my comp .... Then more , that im not onlyone whos having this problem.

PS! Thanx for trying help, Requiel. Nice to see caring GM

 

[behatch]

I have the same problem... GoA SUX uke:

Really? I cant see you providing better game servers? Thus your no one too critasize (sp) etc :kissit:

 

[Vladamir]

One question to Requiel. For those of us who are affected by this going to get the days we've not been able to log into Daoc added onto the end of our sub period?.

Also, ran a full scan and still no solution .

 

[Turalyon]

It´s funny coz ours subscription have been renewed but we can´t play and if you wanna cancel your account we can´t !!! because the main page it isn´t open

Day by day we havent any solution and ours messages arent responded

Behatch no spam pls uke:

 

[pcentella]

I aslo tried a full virus scan when I had this problem with DAoC and the camelot-europe site, but my computer had no viruses.

I've done a spyware check now, but found nothing important (just evil cookies), and fixed that, but it seems it had no relevance with the DAoC problem.

I used the anti-gaobot worm program, but it wasn't on my computer either. The "FxGaobot.log" file that the program created had this info:

Symantec Gaobot FixTool 1.0.17.0

W32.Gaobot has not been found on your computer.

Maybe it's also worth mentioning that the computer acts in a normal way and everything else works fine, including surfing the web (I can load all the web sites except www.camelot-europe.com ) and playing other online games.

 

[Leinal]

Same problem spanish also (Barcelona) ;p, Isp: Menta (cable modem), everything works ok except browse camelot-europe.com, no chars in selection menu, no "Create Character buttons" also, or it freezes in Conected to Service when using quick entry.

 

[old.Whoodoo]

Have Spain beaten France at anything recently? Football, hockey, cycling, garlic growing etc?

Just wondering :kissit:

 

[Flimgoblin]

Did opentransit not block everyone running on the Cello ISP at some point? could it be something similar?

 

[Quicksilver]

I've got this problem too from behind my router.
I found my old 56k modem and tried that and I could connect just fine.