Can't change email address in account pages

[Siftwind]

I've been trying to change my registered email address on the daoc camelot-europe account page. I enter the new email address. Click validate. Mail is fired off to my old email address, from within which I click the confirm link. Message appears saying something along the lines of "confirmation successful, account will be updated in a few minutes" but it never happens. The email is never updated. I've already fired off a query to Rightsoon but has anyone else experienced this?

Cheers,
Sift.

 

[Brunore]

I have had it with my accounts, I have 2 diffrent email address on them and want them all on the same one.

Wont let me.

 

[Taen]

I have .. it sux .. if find a solution let me know pls

 

[Basic_X]

If the "new" email allredy got a daoc account registered, it will not change, you maybe have to get a new email to change it......

as far as i know

 

[Blitzing]

yes thats right, it wont accept any email that had an daoc acc on it before or still has.

 

[Damon_D]

Aye it sucks major ass if you have more than one account

 

[Bloodbath]

email

You have to change your other accounts email to a diffrent one as you can only have 1 account per email address now and your other account must be the last one made with that email

 

[living]

just a quick question, lets say for some reason the company u had your email at closed it.. how do i change it now because i can't confirm it..?

 

[Zenythe]

send an email through to subscription@goa.com with your account info and the old addy as well as the new one you want to change it to.

 

[Thorwyn]

exactly what account information is required to do this?

game-login, game-pw, account-login, account-password, old email, new email? Or anything else?

 

[LawBringer]

Just your old e-mail - (assuming your sending the e-mail from your new e-mail account) under no circs put your login and password on the e-mail - wait for reply they may ask a few questions and for copies of e-mails confirming previous subscribtion re-news - then voila

Oh and 1 other thing - put in e-mail your reason - like e-mail server dead - changed ISP etc.

 

[Siftwind]

Thanks for all the responses guys. I contacted GOA about updating my email address and just to confirm what some of you have said above:
1) You cannot register an account, or change the email address of an account, to an email address that is already held on GOA's system.
2) If you've lost access to your old email account and can no longer confirm changes, you'll need to contact subscription@goa.com and supply the following details:
* First and last name registered on your profile
* The CD key’s number of the concerned account.
* The registered postal address.
* The registered email address.
* The method of payment (VISA, ECMC, American Express, ELV, other…)
* A new email address (never registered before in our database).

Regards,
Sift.

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