Cableinet surfunlimited

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bigbigt0

Guest
Hi

I've just got my CD and letter, after 2+ months of waiting and have just installed it ;) and connected and ICQ wouldn't connect. I disconnected, dialed my 'old' connecion and ICQ worked again. I've just redialled cableinet and ICQ won't work again :(

It seems fine for playing action quake and stuff. Are there any fellow customers out there, the cableinet support site (http://www.blueyonder.co.uk/dial) won't display, that could be them tho as I have had no trouble with other websites, anyone help?

bigt :)
 
M

mookie

Guest
hey, i've been using SU since febuary, when its good, its rEALLY good, when its bad, its REALLY fucking bad

i know for a fact today they been having probs with an ATM switch in croyden, so its a one off thing, my connection has been SOOO poor today, stuggles to keep on irc :)

anyway, heres thier service staus page :
http://www.by.cableinet.co.uk/html/services/status.html

thats usually pretty up to date :)
trust me, it IS better than this :)

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mookie@barrysworld.co.uk
ICQ:17129916
www.go-frag.com
 
M

mookie

Guest
no m8, i dropped all the proxies, usually the first thing to die hehehe

remember how bad it was on friday? saturday i managed to stay connected for 19 hours and constand d'load speeds of 4k/s+... it was good :)

it seems a bit dodgy today tho.. gonna go play CS ant test it :)



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mookie@barrysworld.co.uk
ICQ:17129916
www.go-frag.com
 
S

stu

Guest
I've been using Surf Unlimited virtually since it launched.

It went through an absolutely DIRE patch where the entire network was flooded out. You couldn't even get an external line on voice calls out of our exchange at one point, it was that bad.

They then upgraded most of the routers for capacity and speed. Following from that, it was the best ISP I've ever used. Solid 130 ping, 5k/sec downloads.

Now it's kind of "averaged out". It's dreadful at the weekend, because the load increases by about 150%. During the week it is more than passable, certainly better than BT Free, and better than the vast majority of ISPs out there. If you really need the best connection possible, then use Jolt or something for games, but I've played games during the week on SU with no problems at all.

Basically, it follows the age-old supply and demand rule. They announced it, launched it, and it got flooded, demand outweighed supply. They upgraded everything, and load was below average, so it was lovely and fast. Now, it's about average load (except at the weekend, when it rockets,) so you get a pretty decent connection.
 
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bigbigt0

Guest
Seems you were right mookie m8 :)

ICQ works on most connects, pings are ~200 and things are cool.

Do you use the proxies for surfing etc?

:)

bigt
 
S

stu

Guest
I'd like to change my opinion.

After using it last night, SU sucks donkey cock. Looks like it's reached saturation finally. "Great".
 
B

bigbigt0

Guest
Hi :)

Should I always use the number in my area (bradford) or can I use say the london number?
 
M

mookie

Guest
you can use any number on this page > http://www.blueyonder.co.uk/html/support/connect/pop.html EXCEPT those in red.. you get charged for those :)

and.. if you red the service staus page (url on a post above) you'll see that cableinet was buttfucked by a large gremlin today, everything seems to have fucked up :/

like stu- sez, too many people. *cough* those who just got their CDs.. had been fine up till now :)

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mookie@barrysworld.co.uk
ICQ:17129916
www.go-frag.com
 
B

bigbigt0

Guest
Don't worry m8, I move on th 24th and will prolly switch to BT then ;)
 
S

stu

Guest
Yes. Can all of you who haven't had their CDs for more than a week please bugger off, you're ruining it for the rest of us :)

thx bye
 
B

bigbigt0

Guest
I have just phoned telewesy/yorkshire cable and was told even tho I have the CD and stuff SU isn't active yet, technical difficulty's, d'oh I am being charghed 1p/min. I wish I'd known that 2 days ago grrr :(

BTW D'ya reckon the london cableinet number'll be 1p/min?
 
S

stu

Guest
bigt: you can ring any of the numbers on that page APART from the ones in red under Surf Unlimited. I know, because I've rung about 10 of them.

However, if Telewest are telling you SU isn't "active" yet, they probably mean on your account. Are you paying your bill by direct debit? You have to do this to get SU (at least you used to). There's no 'technical' reason why SU isn't active.

Then again, if they've sent you your CD, your account must be active. Assuming you signed up only for Surf Unlimited (you didn't previously have a Cableinet account which you've "upgraded"?), then it's their fault if they haven't switched you over yet. If they charge you for those calls, demand a refund.
 
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bigbigt0

Guest
stu- I didn't previously have a cableinet a/c. On last months bill I paid (direct debit) it charged 10 pounds for surfunlimited but also had a surfunlimited credit for 10 pounds (this is advance till the 22nd), I ASSumed they'd realise I had my CD. The blokey said summit along the lines of SU is fucked and no-one is using it atm! WTF? You and mookie and thousands of others are.
 
O

old.fumig@tor

Guest
i have SU and what i think of it??
well all i can say is that they can suck on my hairy bollox till the cows some home tonite i was disconnected 3 times yesterday i attemped to download the new cs patch again adn got cut off tried again cut off tried again...guess what yes cut off again i realise that this service is in high demand but surley they can give thier customers a better deal do they do things like cable modems or isdn or smfin to that affect as i can connect at 52bps on my modem but that dont mean shite
Cable internet if u see this.....Sue me
ur faggot ass monkey humping sob's
sorry been listening to eminem too much ahhh well got to be up for work anyway feel much better
 
E

Embattle

Guest
I'm sorry to say but there is still a saying that rings true as much now as it did back when it was coined, 'You get what you pay for'.
 
S

stu

Guest
bigt: sounds very wierd. Surf Unlimited is NOT a new technology, it's just a new pricing plan. If you've been connecting as normal to your Cableinet POP, then you shouldn't be charged. If they've screwed up your billing, that's their own fault.

Incidentally, LINX has been very knackered over the past few days: ALL UK internet services have been affected. SU has been affected more than most because of the routing it takes, but it is not a permanent problem, and SU will be back to being "decent" soon (ie when LINX is fixed).
 
E

Embattle

Guest
Another problem with LINX is the fact that they haven't expanded the bandwidth even with the large increase in internet use, get ready for the slow down :D.
 
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old.Pe0n

Guest
It's a bit poor isn't it.

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.:: pe0n ::.
 
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bigbigt0

Guest
stu- I agree, very weird indeed. Oh well guess I can live another week without 24/7 access (I am to scared to go on cos it might be costing, but I s'pose it's only 1p/min)

bigt
 
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