Any CSR please (cant acces rightnow for some reason)

Ashash Saleem

Fledgling Freddie
Joined
May 14, 2004
Messages
86
A member of my alliance has just complained that he saw a lvl 50 Ranger called lucchini in albion/prydwen housing zone kill his guild houses healer, can u please do something about it (the char who told me is called drethan) for some reason neither of us can access rightnow atm.
 

Tilda

Moderator
Moderator
Joined
Dec 22, 2003
Messages
5,755
You tried:

a) Using game password/username for RN?
b) PMing an E&E?
c) /who 100?

Tilda
 

Ashash Saleem

Fledgling Freddie
Joined
May 14, 2004
Messages
86
a) tried all combinations, just not letting us in, says pass combination is wrong no matter what we try
b) cant see one online atm
c) none online atm
 

IainC

English WAR Community Manager
Joined
Apr 21, 2004
Messages
1,862
Ashash Saleem said:
a) tried all combinations, just not letting us in, says pass combination is wrong no matter what we try
b) cant see one online atm
c) none online atm

Got a report about it. Will be looking into it.

For reference if you can't access RightNow, do you have more than one game account? If you do and you have both game accounts registered to the same email account you will only be able to access RightNow with one of them. Changing the email address of one of the accounts will sort it out.
 

Jimmae

One of Freddy's beloved
Joined
Dec 23, 2003
Messages
388
i just ld'ed out of game and now cant log back in on either client, gets to connecting to service.. connected, then just sits there looking blank, loaded up pryd char selection screen and it was blank, cant access GoA site to send a right now

it just me?
 

Alan

Fledgling Freddie
Joined
Aug 3, 2004
Messages
3,972
Jimmae said:
i just ld'ed out of game and now cant log back in on either client, gets to connecting to service.. connected, then just sits there looking blank, loaded up pryd char selection screen and it was blank, cant access GoA site to send a right now

it just me?

over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms xxxxxxxx
2 <10 ms <10 ms <10 ms xxxxxxxx
3 16 ms <10 ms <10 ms xxxxxxxxx
4 31 ms 47 ms <10 ms 1.36.32.154.psie.net [154.32.36.1]
5 16 ms 31 ms 31 ms msc-1.LDN4.psie.net [154.32.255.41]
6 <10 ms 16 ms 15 ms tier1-1.LDN1.psie.net [154.14.66.29]
7 16 ms 31 ms 15 ms t1-1.LDN2.psie.net [154.14.65.2]
8 16 ms 16 ms 15 ms P3-0.LONBB3.London.opentransit.net [193.251.248.33]
9 16 ms 16 ms <10 ms So7-2-0.LONCR1.London.opentransit.net [193.251.240.9]
10 15 ms 32 ms 15 ms P1-0.PASCR3.Pastourelle.opentransit.net [193.251.128.222]
11 172 ms 219 ms 141 ms P9-0.PASCR1.Pastourelle.opentransit.net [193.251.129.61]
12 47 ms 31 ms 31 ms WanadooPortails.GW.opentransit.net [193.251.251.54]
13 31 ms 16 ms 31 ms 193.252.122.14
14 141 ms 78 ms 31 ms www.camelot-europe.com [193.252.123.35]

Trace complete.

Website loads up fine here, trace above maybe you can figure out where the break is for you.
 
B

Blarney

Guest
ok guys i am Hib/prydwen and if lu looking a hib is posible but is a bug.

This bug is reported to goa by else pep if you see at housing albs, is a problem whit necks.

you cant stay sure this bug can repeat again.

see you guys
 

Nxs

One of Freddy's beloved
Joined
Dec 23, 2003
Messages
478
Blarney said:
ok guys i am Hib/prydwen and if lu looking a hib is posible but is a bug.

This bug is reported to goa by else pep if you see at housing albs, is a problem whit necks.

you cant stay sure this bug can repeat again.

see you guys

I remember reading some time, that if you ever find your character in an enemy realm (safe zone) you should get your self killed by a realm gaurd, or LOG OUT, report it to GoA and wait till they move you back.

You should not go and kill a merchant :) even tho its pretty cool and fun.
 

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