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#32
12th November 2009, 01:27 AM
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http://www.mmorpg.com/showFeature.cf...re/3717/page/1
Towards the end of the article, this paragraph: "Don’t reward failure. If, in your opinion, a game is a bug-ridden mess, cancel your subscription. Cancelled subscriptions are a metric that no MMORPG can ever ignore. If you are given the option to list why (and most cancellation options do), write clearly, with a minimum of venom, that you are cancelling because you do not want to pay for an incomplete product. This will be read (most likely as part of a general report that says that X number of subscribers cancelled listing outstanding bugs as a reason) and if the company is committed to the game’s success, it will be acted on. And if there is no such commitment – well, there is even less reason to reward that, isn’t there?"     
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